Don't buy off them they are big scam,spent over $100, received nothing, telling me it has been delivered and it hasn't I have cameras all around,now they know that they don't answer my emails,why are... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Horrible customer service. They don't even sign the email with the person's name. I placed my order nearly a month ago. Over a week ago, they said the product had been shipped, but I still haven't rec... Ver mais
Bought the "unbreakable" hose in February 2026. By July 2026 it had sprung 2 leaks. I contacted customer service who reminded me it was a 90day warranty. I said it was not fit for purpose as it is br... Ver mais
We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Informações de contacto
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, Reino Unido
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I needed new cushions for Savoy chairs…
I needed new cushions for Savoy chairs that I have had for twenty years. New cushions were excellent, reasonably priced compared to others and arrived within a week.
Replacement chair feet covers.
I wanted to replace my feet covers on my Royal Garden furniture, spoke to a Mr. Grant Pickering who said he would email me when in stock, which he did, ordered them immediately and received them within a couple of days. Very efficient .
Although it stated 10-15 days delivery…
Although it stated 10-15 days delivery didn’t get item until 4 weeks very disappointed as had to email to ask question when delivery would be had to wait further two days didn’t arrive on date txt to rearrange delivery asked for am didn’t arrive till pm disappointed with quality of item colour not the same as other royal garden furniture that I have

Resposta da Better Garden
Good delivery time.
Excellent delivery- although I've not…
Excellent delivery- although I've not put the chairs together as yet.
I would like matching cushions and a parasol for my other Royal Garden patio set. How can I get in touch?

Resposta da Better Garden
I paid for furniture early this month…
I paid for furniture early this month and have had no delivery information despite an email and a phone call. (After posting this review I have had a phone call and delivery will be in two days so have added a star.)

Resposta da Better Garden
Good quality garden set
Bought very nice garden furniture set that was fairly easy to put together. Ordering was straightforward and delivery was in time frame that was confirmed to me over the phone. Reason for 4 stars and not 5 is because they ignore enquiry messages sent via a form on their website.
Very straightforward ordering process…
Very straightforward ordering process and table came within the estimated delivery time, so efficient and professional.
A great buy!
Good communication. Timely delivery. Pleased with garden set and cushions. We already have some other Royal Garden products and they have lasted many years. Still going strong so highly recommended.
Easy to order and good quality product.
My parcel arrived safely and the…lounger cushion, just perfect!
My parcel arrived safely and the lounger cushion is just perfect thank you.
Very quick response for replacement…
Very quick response for replacement chair foot caps that were showing signs of wear after 15 years.
Great product, great service.
Lovely blue bistro set
Lovely blue bistro set delivered very quickly.
Very good service.under the…
Very good service.under the circumstances.. Grant Pickering was excellent, keep me updated with emails and phone calls to keep me in the picture .. Great job ..!!
DAMAGED TABLE
ONE OF THE PANELS OF THE ROYAL,GARDEN TABLE WAS DISTORTED.
THE RESPONSE OF THE TWO MEMBERS I DEALT WITH WAS EXEMPLERY.
IN FACT IT IS DIFFICULT TO FAULT THE WAY THEY HANDLED MY POBLEM. THEY WERE WELL COORDINATED, FRIENDLY AND VERY EFFICIENT. FIVE STARS IS NOT REALLY ADEQUATE
Delivery as scheduled
Delivery as scheduled, Pleasant driver/ deliverer Quality of parasol good.
P James
Great Experience
We had a very good experience shopping with Royal Garden. We had to phone to check which product was suitable for our existing Royal Garden products. The phone was answered promptly and the person was able to help us with our query. Delivery was organised as stated in the confirmation email We received when we bought the items. We were phoned to say which day delivery was due and told we could check on delivery day for an app or I ate time for the delivery. We did this and received an accurate time for our delivery.
This was. A very good service from Royal Garden.
Excellent service and product
Excellent customer service and furniture delivered on time, after we had been let down and fobbed off by a well known DIY store. The garden furniture set is great.
Excellent service
Super quick delivery & perfect replacement for old parasol.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







