Don't buy off them they are big scam,spent over $100, received nothing, telling me it has been delivered and it hasn't I have cameras all around,now they know that they don't answer my emails,why are... Ver mais
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Leia as opiniões dos outros
Horrible customer service. They don't even sign the email with the person's name. I placed my order nearly a month ago. Over a week ago, they said the product had been shipped, but I still haven't rec... Ver mais
Bought the "unbreakable" hose in February 2026. By July 2026 it had sprung 2 leaks. I contacted customer service who reminded me it was a 90day warranty. I said it was not fit for purpose as it is br... Ver mais
We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Informações de contacto
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, Reino Unido
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This garden furniture is built to last!
Ordered a table to go alongside various other Royal Garden items of garden furniture which we have enjoyed (and which has lived outside) for the past 14 years. The quality of the construction is as good as ever. It looks great alongside our existing equipment. These items of furniture are built to last!
Delayed delivery
Product appears fine, and as described on website.
Disappointing service, ordered on 21 June (showing as in stock), delivered 27 July.
Received phone call from Royal Garden on 29 June, explaining that two chairs were damaged and they were expecting more stock in 2 weeks. At this stage Royal Garden declined to deliver the undamaged part of the order. Delivery was expected to be made week commencing 20 July.
On 03 July, after being invited to review my product, and having posted my initial review, I very promptly received a phone call from Royal Garden. At this stage they no longer had any chairs available to deliver. I agreed to wait until July for the delivery.
It was delivered on 27 July.

Resposta da Better Garden
Good product & good customer service
Had a real problem initially paying as didn't want to use PayPal but no other option. After contacting sales I was advised to use different internet browser and this worked. Straight forward after initial problem and very happy with the garden chair cushions.
very prompt to deal with the order
very prompt to deal with the order and I was kept fully informed of the delivery date and times.
Furniture great and delivery as…
Furniture great and delivery as expected although shame it takes 2 weeks from order to delivery well worth the wait.
Great quality garden set.
Great quality garden set.
Really pleased with it.
Items delivered less than 10 days after online order.
Not a scratch when delivered.
Took me 30-40 mins mins to build table and parasol.
Quality products and service.
Easy ordering of required products. Arrived within the prescribed time period. Seemingly good quality and I was really pleased. Would recommend Royal Garden to anyone seeking their products.
The garden seat pads are lovely.
Fab Table
Great service and such a well made sturdy table, Just what I wanted.
Excellent product and customer service
Excellent service
Excellent service. Speedy delivery and very nice furniture. Very pleased all round
Table and Chairs to match
We bought a table and chairs to complement the existing Royal Garden items purchased about 15 years ago. They are just what we wanted. Excellent help in ordering and the delivery was as promised. Well done
Brian and Susan
Very happy with the purchase process…
Very happy with the purchase process and the garden furniture is lovely and good quality.
Furniture looks great
Furniture looks great - even the substitute chairs. Delivered on a pallet - I quickly removed my order from the pallet but the driver refused to take it back ?!!!
Got exactly what I expected
Goods came well packed. Cushions are lovely.
Delivery took exactly 10 working days - it does state this on their website because of Covid.
Really good customer service when part…super customer service
Really good customer service when part of my order went missing. Super fast responses via email and prompt and complete replacements. Highly recommend ( good prices too!)
Grant was very helpful
Grant was very helpful
Excellent service
Many thanks
Anne
Good products
Good products, good service, hope they last as long as the last ones (10+ years)
Great service
Brilliant
Brilliant! Absolutely love it for comfort, design and looks. We are delighted and enjoying using it in the garden on every opportunity .. thoroughly recommend
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