I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Ver mais
A empresa respondeu
Thank you Olivia for sorting out my litter registration - you were ace!!!!! What transpired to be an error I had made and could have been a major problem, you were so helpful in getting it sorted out... Ver mais
A empresa respondeu
The cost of registering a puppy is extortionate. Moreover the waiting time to have your registration completed and have the documents posted to you is unacceptable. This has been going on for years. I... Ver mais
A empresa respondeu
Gloria made a nerve racking experience a total breeze for me, in helping me change my dogs ownership to add my sister as a joint owner. Very much appreciated. Kind regards. Mr Simon Ambler.
A empresa respondeu
It’s dogs who bring joy, enrich our days, and ultimately rule our lives. They are the ones that we would do anything for. From everyday health to lifelong protection, from wagging tails to winning rosettes, the Royal Kennel Club is here to honour dogs with the care, distinction and happiness they deserve. Today, and for generations to come, we are: At their service
Gatehouse Way, HP20 1RY, Aylesbury, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships...
Until I called, yes it took a while to get through but do make time... when I finally got through the support was amazing and I took a while to establish what I needed without pressure or time limit!
Thank you!

Resposta da Royal Kennel Club
Thank you Olivia for sorting out my litter registration - you were ace!!!!! What transpired to be an error I had made and could have been a major problem, you were so helpful in getting it sorted out. Thank you!

Resposta da Royal Kennel Club
This lady is A Star Thank you kind and no rush in going into details on forms .

Resposta da Royal Kennel Club
Got through quickly to the correct department. Super helpful operator could not have been more helpful or had more time to help me. A really good experience. Thankyou.

Resposta da Royal Kennel Club
Due to having multiple changes regarding joint ownership and Affix registration ahead of an upcoming Litter, the team and Liv especially have been so accommodating, taking the time to explain each query or question I have fully, and allowing me the time to clarify and ensure understanding. They have all been exceptional!!
Thank you for everything

Resposta da Royal Kennel Club
Gloria made a nerve racking experience a total breeze for me, in helping me change my dogs ownership to add my sister as a joint owner.
Very much appreciated.
Kind regards.
Mr Simon Ambler.

Resposta da Royal Kennel Club
Gloria who I spoke to was fantastic. She talked me through everything and registered my litter while I was on the phone. She is an absolute credit to your organisation. Litter registered and registrations for my keepers and first class postage sent out today. Gloria you are a star

Resposta da Royal Kennel Club
Excellent member of staff who was very patient and dealt with call very well, thank you.

Resposta da Royal Kennel Club
The advisor I spoke to was very knowledgeable and cleared up confusion with my litter application

Resposta da Royal Kennel Club

Resposta da Royal Kennel Club
Always excellent service contact is very easy and support is brilliant

Resposta da Royal Kennel Club
She was so helpful! I couldn't have done it without her so much appreciated 👍🏻

Resposta da Royal Kennel Club
Always helpful and always impeccable service thank you Liv for all your help.

Resposta da Royal Kennel Club
The Royal Kennel Club staff are always helpful and our experience is they always go the extra mile in helping out no matter what the problem or enquiry is.

Resposta da Royal Kennel Club
I had the pleasure of speaking with Gloria today , she has made my experience with kennel club a pleasure, amazing knowledge and so kind best customer service in a long time

Resposta da Royal Kennel Club
Just become a breeder had to contact The Kennel Club a good few times with questions and the staff l have spoke to have been excellent, upstanding and excellent customer service in my case very patience Thank you Gloria and Loran

Resposta da Royal Kennel Club
I had such a lovely helpful lady on the phone, that couldn’t have done more to assist me with my issue. Which we got resolved immediately. I’m very grateful and appreciative

Resposta da Royal Kennel Club
I was very impressed with the help I got over the phone by your staff, named Gloria.
However not so happy with your website. Wasted a lot of time navigating through all the offers you have with no results for me.
So thank you very much for giving me the ability to speak to a very patient and helpful staff 😀

Resposta da Royal Kennel Club
I am delighted to be able to say that on contacting the RKC Registrations department this morning and speaking to Gary I have to Congratulate them on answering within 30 seconds. Gary sorted my problem and I just hope the Royal Mail are as efficient in sending out my duplicate certificate. Well done and many thanks. .

Resposta da Royal Kennel Club
Liv stayed on the phone whilst we registered the litter as the website was causing problems. She explained everything clearly and couldn’t have been more helpful. She was so kind and knowledgeable

Resposta da Royal Kennel Club
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.