The Royal Kennel Club Opiniões 

The cost of registering a puppy is extortionate. Moreover the waiting time to have your registration completed and have the documents posted to you is unacceptable. This has been going on for years. It feels like absolute greed and it is the result of having no competition and monopolising the industry. They need to hire more staff. Took 15 minutes to get through to someone over the phone. Fortunately when I did, they (Olivia "Liv") were ace. Hence the second star.

Very helpful and sorted everything out for me.

Gary was really helpful! Managed to sort my issue swiftly.

Marie was kind supportive and helpful.. very happy with my experience not only this time but whenever I’ve contacted previously too

Liv was helpful and informed, and helped me navigate a complicated website. Thank you Liv

Fantastic thank you

Today we had the pleasure of being connected with Ella due to a problem that the KC site froze half way through -surprise surprise. . We have had over the years some very bad experiences with the KC and the website/staff and expect will continue to have these . BUT exception to the rule this morning and so credit is due to the help we received from Ella as a person for her patience and understanding she is a credit to where she works and needs to be recognised for it .

Very helpful; and emailed over important export registration immediately

Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from me as I was stress at first and totally relax and enjoyed having someone to help me
I will be recommending people to go through the kennel club

Amazing support, really easy and quick to get help with setting up and account and completing the transfer for our puppy. Marie was amazing and quickly sorted my issues.

Ella was very professional a nd sorted my issue with no problem. A Credit to the organisation.

Ella was so helpful. Nothing was a problem.

staff are great and do a good job - not enough of them though - and the certificates being sent out wrong etc could save a lot of issues in the first place - please sort out the system and get people who understand dog showing in the building - not just generic staff.

Gloria was amazing she did change of ownership of my new pup all over the phone which made things so much easier for me,explained everything clearly to me.
Thanks Gloria ❤

Marie was so helpful and talked me through the registration process and explained how to place the advertisement, Thank you

I spoke with Ella. She was extremely helpful in resolving a 'registration' issue.
Thank you Ella!

Speaking with the Marie helped me understand what I needed to do, she was Very calm and helpful. I was so pleased to have phoned to get the assistance I needed with the application. And ended up with a discount at the same time. Thank you Marie

Marie helped me the first time and was extremely helpful. Sadly call wait on KC cost me 112.00 usa in phone charges

I was fortunate to not wait as long this time. I had emailed a week ago for help and got no response so I called again.

I got Marie thank goodness! She knows her business and process and steered me a different direction to get me what I needed and offered tips and suggestions for other transactions I will be needing.

Our AKC here is not near as knowledgeable and I have to tell you customer experience is everything and she has the skills and knowledge of her work and excellent customer service!

Nicely done Marie!