Royal Routes UK Opiniões 

203
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Clara has been amazing. She was extremely patient in finding the right holiday package that would suite me. It is a pleasure doing business with her. I would most definitely use Royal Routes again i... Ver mais

Classificada 5 em 5 estrelas

Justin has been super helpful and patient with me and my numerous questions, got us a great deal and now we cant wait for our little holiday at Disneyland next year! Thank you!

A empresa respondeu

Classificada 5 em 5 estrelas

Hazel was really helpful, professional and patient. I asked alot of questions which always got responded to promptly. We have now booked our Disneyland package for 2027. I would highly recommend. Tha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hazel our agent was fab! she was patient, friendly and really listened which sourced us a perfect trip and such a deal for disneyland paris! The process was smooth and super easy, we're really lookin... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens
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Escrito pela empresa

At, Royal Routes we believe that traveling should be stress-free and enjoyable. That’s why we offer various travel services catering to your needs. Whether you’re planning a family vacation, a romantic getaway, or a solo adventure, we’ve got you covered. We help you explore the world with ease and comfort. We are a team of experienced travel enthusiasts passionate about creating memorable client experiences. Our goal is to provide you with the best travel experiences, no matter where you want to go or what you want to do. Our team comprises travel experts with extensive knowledge of destinations, cultures, and travel styles. We take the time to understand your travel preferences and provide personalized recommendations that suit your needs.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

203 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(203)

129 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Eric has been amazing

Eric has been amazing . very helpful and any problems I had it got sorted straight away .

19 de abril de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Margaret! We’re pleased Eric was there to help and resolve your questions quickly. We really appreciate you sharing your experience.

Classificada 1 em 5 estrelas

Everything they promised was false

Everything they promised was false. Claimed we'd get private transfers never showed up. Said we'd have 24/7 support nobody answered calls or messages. The itinerary they sent was completely made up; half the tours didn't exist. They also charged hidden fees after we paid the "low deposit." When we complained, they blocked us. Don't fall for their lies.

26 de março de 2026
Opinião espontânea
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Resposta da Royal Routes UK

We’re sorry to hear about the difficulties you’ve described, Jenni. We understand how upsetting this would be. Please contact our team with your booking reference so we can look into your concerns properly.

Classificada 1 em 5 estrelas

Total fraud


Total fraud. They take your "low deposit" payments, then give fake tickets and hotel bookings. Multiple hotels weren't even booked, we had to pay again ourselves. The flight tickets were invalid at the airport. Everyone here lies. Avoid at all costs.

9 de janeiro de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Dear Candy,

Thank you for the details. I have review and I could not find any information related to the details which you have provided.

Email: tripcandy0609@gmail.com
Phone number:+44 20 47862867

Our database does not indicate any booking related to this email or number or the booking reference.

Please provide all the information that Indicates your true identity. Also, as I checked, the location you are based is in Sri Lanka. I also tried contacting the mentioned number and 442047862867 it says invalid.

Classificada 5 em 5 estrelas

Dexter was very helpful and patient

Dexter was very helpful and patient. Whilst we are still thinking about what to do. I appreciate how helpful he was. Would recommend

21 de abril de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Lorraine! We’re glad Dexter could help while you consider your options. Take your time, and we’ll be here whenever you need us.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Thank you Mr Eric this is really motivate me for you to help me handle my next one ! 100% recommend Royal Routes
From Musa

8 de abril de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Musa! We’re delighted Eric made your experience so positive. Your recommendation means a lot, and we’d love to help with your next holiday.

Classificada 5 em 5 estrelas

Dexter has been most helpful with…

Dexter has been most helpful with booking our trip to Disney for Dec. All questions were answered to help and he worked late to get our booking confirmed and finalised. Now to wait for the trip and see the smiles and on my children’s faces 😊

7 de abril de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you for your lovely review! We’re so pleased Dexter helped get your December Disney trip arranged. We hope seeing your children’s smiles makes it extra special.

Classificada 5 em 5 estrelas

Wilfred was absolutely great

Wilfred was absolutely great
Wilfred was absolutely great at helping me book our trip to disneyland paris for November Quick responses and always there to help & answer my questions Amazing service. Thank you again

3 de abril de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Alexandra! We’re glad Wilfred’s quick replies helped make booking your November Disneyland trip easy. We hope you have a magical time.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Eric was a absolute star 🌟 he answered all questions and explored a few different quotes ,so we had deals to compare . He got back to me so promptly too ! 100% recommend Royal Routes

1 de abril de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Laura! We’re pleased Eric helped you compare the options and answered your questions quickly. We really appreciate your recommendation.

Classificada 5 em 5 estrelas

Great service by Wilfred

Great service by Wilfred , quick response everytime, really helpful.

31 de março de 2026
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Resposta da Royal Routes UK

Thank you, Joanne! We’re so glad Wilfred was helpful and quick to respond. Your kind feedback is much appreciated.

Classificada 5 em 5 estrelas

I booked a trip to Disneyland Paris in…

I booked a trip to Disneyland Paris in Aug with Nora. She was so helpful and answered all the questions i had, and any reccomendations i had. We went in Jan and everything went so smoothly from start to finish. We will definetely be booking again with Royal Routes. Nora thanks so much. Kids had a ball. :-)

13 de janeiro de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Susan! It’s wonderful to hear everything went smoothly and the children had such a great time. We’re glad Nora could help, and we’d love to plan another trip for you.

Classificada 5 em 5 estrelas

Amazing customer service!

I was passed the details for Royal routes via a friend and was put in touch with Dexter. I provided him with a rough outline of what i was looking for in the hope I could get a good deal, and i qlwas blown away! Dexter worked quickly to obtain a quote and was able to tweak this for me to be absolutely perfect! Nothing was too much trouble even working till 10.30pm to finalise all the details! We are booked to visit Disneyland Paris next august something I didnt think would ever be possible! A big thankyou to Dexter! Will most definitely be using him/Royal routes for all our future holidays!

23 de março de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Becky! We’re so happy Dexter helped make your Disneyland plans possible and shaped the package around what you wanted. Your trust means a lot, and we hope the trip is full of wonderful memories.

Classificada 5 em 5 estrelas

Booking is easy with this agent

Booking is easy with this agent. They are very friendly and helpful, Eric helped us to find our perfect holiday. 🥰

22 de março de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Tracey! We’re delighted Eric helped you find the right holiday and made booking easy. It’s lovely to hear you felt well looked after.

Classificada 5 em 5 estrelas

Wilfred was absolutely amazing at…

Wilfred was absolutely amazing at helping us book our trip to disneyland paris. Quick responses and always there to help. Amazing service. Thank you 👌

20 de março de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Leonie! We’re glad Wilfred’s quick responses made planning Disneyland Paris easy. Your lovely recommendation means a lot to us.

Classificada 5 em 5 estrelas

The gentleman who helped with my…

The gentleman who helped with my booking whose name was Eric was absolutely amazing asking about who was going and when I explained we were going form my grandson birthday who is Autistic and nonverbal and loves toy story he said he would put a cake and balloons i our room,he even put me in touch with a website that provides mobility scooters ass I struggle with my mobility

16 de março de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Tracey! We’re so pleased Eric took the time to understand your family’s needs and help with the arrangements. We hope your grandson’s birthday is full of lovely memories.

Classificada 5 em 5 estrelas

Booking for Disneyland Paris

Wilfred has been amazing from start to finish with me even asking many of questions!
Quick responses on messages and very polite and professional I highly recommend booking through Royal routes! Roll on June to Disney land Paris FROZEN 🥶 my daughter is the happiest girl ever right now!!

16 de março de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Rebecca! We’re delighted Wilfred helped with all your questions and made booking easy. It’s lovely to hear how excited your daughter was for Disneyland Paris.

Classificada 4 em 5 estrelas

Wilfred was very helpful getting me a…

Wilfred was very helpful getting me a quote whilst keeping in touch with what I asked for. Nothing was too much trouble

12 de março de 2026
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Resposta da Royal Routes UK

Thank you, Carolyn! We’re glad Wilfred listened to what you wanted and kept you informed. We really appreciate your kind feedback.

Classificada 5 em 5 estrelas

It's been an awesome experience using…

It's been an awesome experience using royal routes UK. I was looking for a cheap holiday package for myself and group of friends to Thailand. Dexter was so helpful and professional giving us a perfect package, from the flight booking to the hotel booking, he made everything seamless and easy for us. Thank you Dexter for a top- notch service. I hope to come back after the trip to give more positive feedback!

6 de março de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Abby! We’re so pleased Dexter helped find a Thailand package that suited you and your friends. We hope the holiday brings you all wonderful memories.

Classificada 5 em 5 estrelas

Great speedy response

Great speedy response, thorough with any information requested 👍

6 de março de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Gavin! We’re glad you received quick replies and the information you needed. It’s a pleasure to help.

Classificada 5 em 5 estrelas

Dexter has made things very easy so…

Dexter has made things very easy so far. Its been clear and no hassle at all. Very pleased so far

4 de março de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Micky! We’re pleased Dexter made everything clear and easy for you. Your lovely feedback means a lot.

Classificada 5 em 5 estrelas

Eric has been amazing and nothing was…

Eric has been amazing and nothing was to much trouble. All booked and looking forward to our trip

1 de março de 2026
Opinião espontânea
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Resposta da Royal Routes UK

Thank you, Denise! We’re so glad Eric made arranging your trip a positive experience. We hope you have a wonderful holiday.

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