Royal Routes UK Opiniões 

203
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Clara has been amazing. She was extremely patient in finding the right holiday package that would suite me. It is a pleasure doing business with her. I would most definitely use Royal Routes again i... Ver mais

Classificada 5 em 5 estrelas

Justin has been super helpful and patient with me and my numerous questions, got us a great deal and now we cant wait for our little holiday at Disneyland next year! Thank you!

A empresa respondeu

Classificada 5 em 5 estrelas

Hazel was really helpful, professional and patient. I asked alot of questions which always got responded to promptly. We have now booked our Disneyland package for 2027. I would highly recommend. Tha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hazel our agent was fab! she was patient, friendly and really listened which sourced us a perfect trip and such a deal for disneyland paris! The process was smooth and super easy, we're really lookin... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens
  2. também em
  3. Agência de bilhetes de avião

Escrito pela empresa

At, Royal Routes we believe that traveling should be stress-free and enjoyable. That’s why we offer various travel services catering to your needs. Whether you’re planning a family vacation, a romantic getaway, or a solo adventure, we’ve got you covered. We help you explore the world with ease and comfort. We are a team of experienced travel enthusiasts passionate about creating memorable client experiences. Our goal is to provide you with the best travel experiences, no matter where you want to go or what you want to do. Our team comprises travel experts with extensive knowledge of destinations, cultures, and travel styles. We take the time to understand your travel preferences and provide personalized recommendations that suit your needs.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

203 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(203)

129 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Clara provided excellent service and…

Clara provided excellent service and made the whole booking process easy and stress-free. She was very helpful, friendly, and patient, answering all of my questions and making sure everything was arranged perfectly. Her professionalism and great customer service made for a wonderful experience. I highly recommend Clara to anyone looking for reliable and outstanding assistance. Thank you, Clara!

24 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Lalaine! It’s lovely to hear Clara made your booking feel easy and stress-free. We really appreciate your thoughtful recommendation.

Classificada 5 em 5 estrelas

Simon made my bookings for Disney…

Simon made my bookings for Disney holidays. He was very helpful and was able to work out multiple options to cater for my needs.

25 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Sobia! We’re glad Simon helped you explore the options and find what suited you. We hope you have a lovely Disney holiday.

Classificada 4 em 5 estrelas

First time use and impressed so far

First time I've used royal routes and can honestly say so far I'm very impressed! Clara managed to get me a great quote for the holiday experience i was looking for, much better than any i could find on my own! Nice any easy booking through them so far. Think this is definitely a service i would recommend and use again. Only reason 4 star is holiday is not yet completed.

25 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you for trusting us with your first booking! We’re pleased Clara found a great quote and made the process easy. We hope your holiday is just as lovely as the booking experience.

Classificada 5 em 5 estrelas

Hazel is such a professional at what he…

Hazel is such a professional at what he does. Very polite and detailed. I appreciate the service he provided and his patience throughout the consultation process

21 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Kenny! We’re pleased Hazel’s patience and clear guidance made your consultation a positive experience. We really appreciate your kind words.

Classificada 5 em 5 estrelas

I booked through WhatsApp with Hazel…

I booked through WhatsApp with Hazel and she couldnt have been more helpful. As this was an Xmas present to disneyland for my kids I asked ALOT of questions constantly asked her to check different airports etc for price reasons and it was never too much trouble for her. Very happy with the service and price. Highly recommend

20 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Alison! We’re delighted Hazel helped you explore the options and find a price you were happy with. What a lovely Christmas gift for your children!

Classificada 5 em 5 estrelas

Just booked Disney for myself and…

Just booked Disney for myself and little girls, was an easy process with great prices. Clara was friendly and more then happy to help look through different dates

18 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Maria! We’re glad Clara made it easy to find dates and prices that worked for you. We hope you and your girls have a magical Disney trip.

Classificada 5 em 5 estrelas

My 2 time booked holidays with Royal…

I've booked holidays with Royal Routes UK twice. This time, I dealt with Dexter, who was very helpful and patient with all my concerns. As always, he was very helpful, gentle, kind, and always the first to support all my inquiries. They are friendly and professional. I recommend them 100%.

14 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Analisa, for choosing us again! It’s lovely to hear Dexter supported you with such patience and care. Your continued trust means so much to us.

Classificada 5 em 5 estrelas

Disneyland Paris Excursion

Dexter helped us plan our Disneyland Paris trip. We have just come back from our trip and had an amazing time. He answered all our questions patiently during the booking process and provided good guidance which helped us plan a successful trip!

12 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Princy! We’re so happy you had an amazing time at Disneyland Paris and that Dexter’s guidance helped with the planning. It’s lovely to hear how your trip went.

Classificada 5 em 5 estrelas

Short break to Paris with two teenagers.

Such an easy process and Clara was on hand to answer any questions and make any adjustments. Couldn’t beat the price no matter which way I tried - so excited for our break. Thank you to Clara who has assisted us brilliantly every step of the way.

12 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Liz! We’re glad Clara helped make your Paris break easy to organise at a great price. We hope you all have a wonderful time together.

Classificada 5 em 5 estrelas

Great service from Clara

Clara was so helpful and very patient as l had numerous questions about a trip prior to booking. Clara came back each time with answers and in a prompt manner making the booking process very easy and straightforward.
I would definitely use Royal Routes UK again as very impressed by Clara's excellent customer service so far.

11 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Angela! We’re pleased Clara answered your questions and made booking straightforward. We’d love to help you with another holiday in the future.

Classificada 5 em 5 estrelas

Absolutely first class .the agent Clara…

Absolutely first class .the agent Clara who was attending to my booking was ever so helpfull and was happy to answer any questions I had asked.would definitely use royal routes again.i would like to thank Clara so much for her assistance.

6 de julho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Alan! We’re delighted Clara’s help made your booking such a positive experience. We really appreciate you choosing us and would love to help again.

Classificada 5 em 5 estrelas

Excellent Service

Excellent Service. Very accommodating in what I was looking for. Great price. All went smoothly. Thank you Hazel. First class service. Am really looking forward to my trip to Disneyland with my daughter😊

28 de junho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Sherylle! We’re so pleased Hazel helped you find the right trip at a price you were happy with. We hope you and your daughter make lovely Disneyland memories.

Classificada 5 em 5 estrelas

We recently booked our Disneyland Paris…

We recently booked our Disneyland Paris trip through Hazel, and I cannot recommend her highly enough. From the very beginning, Hazel was incredibly helpful, professional, and attentive to every detail. She took all the stress out of planning and made the entire process smooth and enjoyable.

Most importantly, Hazel helped make my daughter's dream come true. Seeing the excitement and joy on her face was absolutely priceless, and it wouldn't have been possible without Hazel's help. She went above and beyond to ensure everything was perfectly organized, giving us complete peace of mind and allowing us to focus on making magical family memories.

Thank you, Hazel, for creating such a special experience for our family. We will cherish these memories forever and would not hesitate to book with you again in the future

19 de junho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Sylwia, for such a lovely review! Hearing that your daughter’s dream came true means so much to us. We’re delighted Hazel helped your family make memories you’ll treasure.

Classificada 1 em 5 estrelas

Great for booking but awul when it comes to the actual date.

Great for booking, awful when it’s time to travel. Most of the positive reviews are just about booking with Royal Routes very few come after the trip. Why? Because once the trip starts, everything falls apart. The hotel isn’t the one they promised, the complimentary extras never show up, and the whole itinerary is a mess. Try to contact them for help? They take ages to reply. I also tried to find their office in London but no luck. This company pretends to be UK based, but it clearly isn’t. Save yourself the headache and book elsewhere.

2 de abril de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you for taking the time to leave a review. We take all feedback seriously and always strive to provide the highest level of service to our passengers.

However, after carefully reviewing our records, we have been unable to locate any booking under the name associated with this review, nor can we identify the holiday package or travel arrangements you are referring to.

To help us investigate your concerns properly, could you kindly provide:

• Your booking reference number
• The destination and travel dates of your holiday
• The lead passenger name used on the booking
• Any supporting documentation or correspondence confirming that you booked and travelled with Royal Routes UK

At present, we are unable to verify that you have been a customer of Royal Routes UK, and some of the information mentioned in your review does not align with our records or operating procedures.

We remain fully committed to transparency and customer satisfaction, and if you have genuinely travelled with us, we would welcome the opportunity to review your experience and resolve any issues appropriately. We kindly ask that you provide the requested evidence so that we can investigate this matter further.

Kind regards,
Royal Routes UK Customer Relations Team

Classificada 5 em 5 estrelas

Wilfred was amazing in helping us book…

Wilfred was amazing in helping us book disney land Paris 27. He provided excellent customer service and helped answer any of our questions was a joy working with him. Many thanks Keiran

6 de junho de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you for your lovely feedback! We’re pleased Wilfred helped with your questions and made booking Disneyland Paris easy. We hope you have a wonderful trip in 2027.

Classificada 5 em 5 estrelas

Great Thailand Holiday

I would like to take this opportunity to thank Royal Routes for helping me to plan and book my holiday to Thailand. Initially I had great service from Nora and then Dexter. Both were very professional and very helpful. T hey booked my flights and hotels and managed to rearrange my flights when the itinerary changed. I would have no hesitation recommending or using Dexter at Royal Routes in the future. I had a fantastic holiday.

10 de maio de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Andy! We’re so happy you had a fantastic Thailand holiday. It’s lovely to hear Nora and Dexter helped keep your plans on track, and we really appreciate your recommendation.

Classificada 5 em 5 estrelas

Outstanding

Well what can I say! AMAZING 🤩
Remarkable customer service from Dexter, nothing was an issue for him to amend the quote a couple of times, adding people and rooms. He was so professional polite and very helpful. No stress whatsoever and now all booked up for a wedding in Thailand
I can’t wait to share the experience of the hotels and transfers once I’m back and 💯 I will be letting family and friends book any holidays from ROYAL ROUTES UK
Exceptional service Dexter, thank you so much
Nothing was too much trouble 👌🏽

5 de maio de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Wendy! We’re delighted Dexter made the arrangements for your Thailand wedding trip feel so easy. We hope the celebrations are wonderful, and your recommendation means a lot to us.

Classificada 5 em 5 estrelas

Excellent service How easy was that I was looking to book…

How easy was that I was looking to book a holiday I had a quick response by Clara
What can I say she made everything so easy spent time looking matching all my requirements change's if I needed them gave me options
Didn’t pressure me at any point
Really please with overall experience
Thank you Royal Routes
Most of all thank you
Clara for making my experience a good one

1 de maio de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Terry! We’re pleased Clara took the time to find options that suited you and made you feel comfortable throughout. It’s lovely to hear you enjoyed the experience.

Classificada 5 em 5 estrelas

Eric was very helpful nothing was too…

Eric was very helpful nothing was too much trouble ..has spent alot of time finding me my perfect holiday....thank you Eric excellent service from start to finish

30 de abril de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Amelia! We’re so glad Eric took the time to help find your perfect holiday. Your kind words mean a lot to us.

Classificada 5 em 5 estrelas

Booked Disneyland with Dexter today.

Booked Disneyland with Dexter today.. he was so helpful with everything
I would highly recommend

27 de abril de 2026
Opinião espontânea
logótipo da Royal Routes UK

Resposta da Royal Routes UK

Thank you, Ashling! We’re delighted Dexter helped make your Disneyland booking easy. Thank you for recommending us, and we hope you have a magical time.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais