Really easy to do, plans are at a reasonable price. Only thing I would say is if you want your policy papers to be sent to you look out for that box to tick because missed it and now can’t seem to be... Ver mais
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Leia as opiniões dos outros
I just want to thank the customer service and team at RSPCA pet insurance, they was so understanding and compassionate… going above and beyond to, make sure my dog could get the treatment she neede... Ver mais
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Horrendous costumer service. Call centre is basically useless - long waits , rude handlers … and the website has very little functionality so you end up having to call the bloody call centre anyway. A... Ver mais
The level of cover provided was such a good price! It was very simple to navigate the website and easy to understand the documentation provided. I'm very happy to have chosen the RSPCA as my pet insur... Ver mais
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Informações sobre a empresa
Escrito pela empresa
With RSPCA pet insurance*, you’ll be ready to take care of your pet when they need it.Every policy taken out supports our mission against animal cruelty and neglect.
Informações de contacto
Parkside, Chart Way, RH12 1GY, Horsham, Reino Unido
- 0344 543 1008
- help@rspca-petinsurance.com
- rspca.org.uk/shoponline/petinsurance
Get peace of mind
4,5
Excelente
288 opiniões
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Resposta da RSPCA Pet Insurance (UK)
Hi Chris, thank you so much for your kind words and for leaving a review! We're glad you found the service easy to use.
Andy from the RSPCA Pet Insurance Team
It’s my first time experience having…
It’s my first time experience having pet
Insurance. I found RSPCA cheaper than any others.
21 de março de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Kay, thank you for taking the time to leave a review! We're really glad you found our prices competitive and are happy to have you and your pet in the RSPCA Pet Insurance family.
Kate from the RSPCA Pet Insurance Team
Top marks
The lady I spoke to on the phone was very caring and compassionate and I felt like a valued customer.
9 de abril de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Sandra, thank you for your kind words and for taking the time to leave a review! We're really glad you had such a great experience.
Kate from the RSPCA Pet Insurance Team
Easy to understand
Easy to understand, very reasonable price. A company I trust. Would recommend
1 de abril de 2026
Resposta da RSPCA Pet Insurance (UK)
Thank you for your kind words and for taking the time to leave a review! We're really glad you would recommend our service, thank you for your support.
Kate from the RSPCA Pet Insurance Team
Easy to complete and fully understand
Easy to complete and fully understand. Competitive price.
5 de abril de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Caroline, thank you for taking the time to leave a review! We're really glad you find our prices competitive and we're happy to have you and your pet in the RSPCA Pet Insurance family.
Kate from the RSPCA Pet Insurance Team
great insurance
Everything was clear and precise , i did not need to ask any questions about anything.
24 de março de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi there, thank you for your kind words and for leaving a review! We're so glad you're happy with the service you received.
Kate from the RSPCA Pet Insurance Team
Room for improvement
I’ve had a generally positive experience with RSPCA insurance so far. The process has been straightforward, and customer service has been helpful when needed.
However, one improvement I would strongly suggest is regarding pre-existing conditions. It would be very beneficial if conditions that are no longer active or have fully resolved could be reconsidered for coverage. At the moment, even inactive issues seem to remain excluded, which feels quite restrictive—especially when they are no longer impacting the pet’s health.
Allowing some flexibility for non-active conditions would make the policy much more fair and competitive compared to other insurers.
Overall, a good service, but this change would make a significant difference.
19 de março de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Aleksandra, thank you so much for your kind words and for leaving a review! We're glad you're happy with the service. I will definitely pass on your feedback for review by our team, it's really valuable to hear from customers like you to know how we can improve.
Kate from the RSPCA Pet Insurance Team
It was easy to set up the policy… in my opinion a very good insurance for your pet
It was easy to set up the policy… A lot cheaper in Price than the insurance company I was with… And also I was very impressed that they cover dental for animals… Which I find very rare with other companies…
25 de fevereiro de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Jacky, thank you so much for your kind words and for leaving a review! We're glad you're happy with the price of your pet insurance with us.
Kate from the RSPCA Pet Insurance Team
Resposta da RSPCA Pet Insurance (UK)
Hi Nick, thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices.
Kate from the RSPCA Pet Insurance Team
Resposta da RSPCA Pet Insurance (UK)
Hi Chrissie, thank you so much for your kind words and for leaving a review! We're glad you found the service easy to use.
Kate from the RSPCA Pet Insurance Team
Covers my pets for all eventualities…
Covers my pets for all eventualities and give me the peace of mind to know they are able to have treatment they need when they need it.
4 de março de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Alison, thank you so much for your kind words and for leaving a review!
Kate from the RSPCA Pet Insurance Team
We rehomed Tara from RSPCA Bawtry…
We rehomed Tara from RSPCA Bawtry Rotherham. The free 1 monthPetplan was too expensive to continue cover so I shopped around. RSPCA offered good cover for good benefits and at an affordable price.
5 de março de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Anne, thank you so much for your kind words and for leaving a review. We're glad to hear you are happy with our price and we're happy to have you and Tara in the RSPCA Pet Insurance family!
Kate from the RSPCA Pet Insurance Team
Good value and good service
The change to RSPCA seems to have gone according to plan. The premium we are paying is about 1//3rd of what we were paying for half the level of cover though with higher levels of cover for ancillary services. The cover is with the same insurer so would appear to represent good value.
4 de março de 2026
Resposta da RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad to have you and your pet in the RSPCA Pet Insurance family!
Kate from the RSPCA Pet Insurance Team
The RSPCA pet insurance is a SCAM!
The RSPCA pet insurance is nothing more than a scam!
They will happily take your monthly payments until you need to claim and then they just find the first excuse they can to refuse to pay up!
We have had 3 policies for our cats with them and paid a substantial monthly amount. However recently one of our cats needed vet treatment and they have refused our claim.
Not only have I now cancelled all three policies, I have also cancelled my monthly £20 donation to the RSPCA.
I will never give the RSPCA an other penny as long as I live!
5 de março de 2026
Opinião espontânea
Resposta da RSPCA Pet Insurance (UK)
Hi Nigel, thanks for reaching out and sharing your thoughts with us. We’re sorry to hear you’re not happy with our service. If you want to discuss this further, our Customer Service Team is here to help, and can be reached on: 0344 543 1008, via email at complaints@email.insurance.rspca.org.uk.
Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm.
All the best, Kate from the RSPCA Pet Insurance Team
So easy to renew with RSPCA at a very…
So easy to renew with RSPCA at a very competitive price
10 de fevereiro de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Valerie, thank you so much for your kind words and for leaving a review. We're glad to hear you are happy with our price and we're happy to have you and your pet in the RSPCA Pet Insurance family!
Kate from the RSPCA Pet Insurance Team
My previous cat was insured with RSPpCA…
My previous cat was insured with RSPpCA & i was always happy with how claims were dealt with
31 de janeiro de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Jenny, thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad you had a good experience with our service!
Kate from the RSPCA Pet Insurance Team
Just right for my dog and me
I found this insurance when I wanted to change from my original one, due to the fact it had gone up half as much again. Sometimes it's hard enough to find a good insurance for a crossbreed or a rescue dog as it it, let alone a good one. Personally I can't see why but it is. Finding this one was a godsend. Everything my dog and me needed and for an excellent monthly price. Two happy customers here 😁
4 de fevereiro de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Katrina, thanks so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad to have you and your dog in the RSPCA Pet Insurance family!
Kate from the RSPCA Pet Insurance Team
Competitive rates.
Competitive rates and a policy which fits our dogs needs from a renowned animal charity.
26 de fevereiro de 2026
Resposta da RSPCA Pet Insurance (UK)
Thank you for your kind words and for leaving a review! We really appreciate your feedback and we're so glad to have you and your pet in the RSPCA Pet Insurance family! Thank you for your support.
Kate from the RSPCA Pet Insurance Team
Great service
My vet practice was able to handle the claim for me so I didn't have to complete any forms, in fact I didn't have to do anything apart from check progress of the claim.
I had one query regarding what could be claimed for. When I telephoned the RSPCA helpline I was dealt with politely and efficiently.
11 de fevereiro de 2026
Opinião espontânea
Resposta da RSPCA Pet Insurance (UK)
Hi Jo, thanks so much for leaving a review! We're really glad you're happy with the service we provided and hope your furry friend is on the mend.
All the best, Kate from the RSPCA Pet Insurance Team
Great experience
After only joining rspca pet insurance in January I did not expect my puppy to get sick so soon after in the February where I had to get him emergency medical attention and was hospitalised for 2 days. I was very stressed and worried about the fees as well as My puppy being unwell but after putting in a claim and a few details required from the insurers within 7 days rspca paid me out my claim without any problems. This was a relief and a big weight lifted off my shoulders.
10 de fevereiro de 2026
Resposta da RSPCA Pet Insurance (UK)
Hi Carol, thank you for your kind words and for leaving a review. We're really glad you are happy with the service we provided, and we hope your puppy is feeling better!
All the best, Kate from the RSPCA Pet Insurance Team
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