Ruck&Recon Opiniões 49

Resposta da Ruck&Recon

27/01/2026

Hi Dannie,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that you haven’t received your order yet — we understand how frustrating that must feel, especially after waiting. This is not the experience we want for our customers. Please feel free to contact us at your convenience so we can investigate right away and make this right for you as quickly as possible:
Phone: (844) 974-2450
Email: support@ruckandrecon.com

Thank you for bringing this to our attention.

Sincerely,
Ruck & Reckon

Resposta da Ruck&Recon

27/01/2026

Hi Nico,

Thank you so much for taking the time to leave a review and for the 5-star rating! We’re thrilled to hear that you and your man love your gloves and find them so comfortable. It’s great to know they provide the protection and durability you were hoping for. Your feedback truly means a lot to us, and we’re glad they’re working so well for you both.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

27/01/2026

Hi Michael,

Thank you so much for taking the time to leave a review and for the 5-star rating! We’re thrilled to hear that you love the gloves and that they feel wonderful. Providing comfortable, high-quality gear is exactly what we aim for, so your feedback truly means a lot to us. We appreciate your support and hope you continue enjoying your purchase.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

23/01/2026

Hi Rick,

Thank you for taking the time to leave your review. We’re glad to hear that you find the gloves strong and rugged. Your support and positive feedback mean a lot to our team.

We appreciate you choosing Ruck & Reckon and hope the gloves continue to serve you well.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

16/01/2026

Hi Greg,

Thank you for taking the time to share your feedback. We’re sorry to hear that the gloves did not meet your expectations in cold-weather conditions and that you had difficulty reaching our customer service team. We understand how frustrating that can be, especially when you’re trying to arrange a return.

Your comments about cold-weather performance are important to us, and we appreciate you bringing them to our attention. We’d like the opportunity to assist you directly and help resolve your return as quickly as possible.

Please feel free to contact us at your convenience:
Phone: (844) 974-2450
Email: support@ruckandrecon.com

Thank you again for your feedback, Greg. We appreciate the chance to address your concerns.

Regards,
Ruck & Reckon

Resposta da Ruck&Recon

16/01/2026

Hi Jacob,

Thank you for taking the time to share your feedback. We appreciate your honest review and understand your disappointment regarding warmth in colder temperatures. While the gloves are designed to balance protection, dexterity, and comfort, they are not intended to function as heavily insulated winter gloves, and we’re sorry if that expectation wasn’t clear.

Your comments are valuable and help us improve how we communicate product features. Thank you again for giving our gloves a try, Jacob, and for sharing your experience.

Regards,
Ruck & Reckon

Resposta da Ruck&Recon

13/01/2026

Hi Joseph,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how upsetting it is when an order is delivered to the wrong address. This is certainly not the level of service we aim to provide.

We would appreciate the opportunity to review your situation more closely and see how we can help resolve it. Please contact us directly so we can look into the delivery details and work toward a solution. Your concerns matter to us, and we want the chance to make this right.

You can reach us at:
Phone: (844) 974-2450
Email: support@ruckandrecon.com

Thank you again for bringing this to our attention, Joseph.

Sincerely,
Ruck & Reckon

Resposta da Ruck&Recon

10/01/2026

Hi Ronald,

Thank you for taking the time to share your feedback with us. We’re glad to hear that the gloves fit perfectly and feel comfortable. It’s great to know you’re looking forward to using them for yard work this spring. We hope they serve you well when you put them to work.

We appreciate your support and thank you for choosing Ruck & Reckon.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

10/01/2026

Hi there,

Thank you for taking the time to leave such a detailed and thoughtful review. We’re glad to hear the gloves arrived quickly, fit well after some break-in, and that features like touchscreen compatibility and comfort in cooler temperatures have been useful for you. It’s also great to know you’re considering a second pair.

We appreciate your honest feedback regarding pricing and shipping costs. Your comments are valuable and help us continue evaluating how we can improve transparency and value for our customers. Thank you for giving our gloves a try and for sharing your experience with others.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

10/01/2026

Hi Daniel,

Thank you for taking the time to leave your review, and we’re very sorry to hear that you did not receive your order. We understand how frustrating this situation is, especially when an order is expected and doesn’t arrive.

We’d like to look into this right away and help resolve it for you. Please feel free to contact us directly so we can look into this with you:
Phone: (844) 974-2450
Email: support@ruckandrecon.com

Thank you for bringing this to our attention, Daniel. We appreciate the opportunity to assist and make this right.

Sincerely,
Ruck & Reckon

Resposta da Ruck&Recon

8/01/2026

Hi Chris,

Thank you for taking the time to leave a review. We’re sorry to hear about the mix-up with your order and understand how disappointing it is to receive the wrong color after specifically ordering an XXL green item. That’s certainly not the experience we want for our customers.

We appreciate you bringing this to our attention and would like the opportunity to make this right. Please reach out to us directly at support@solanagear.com or +1 (888) 306-7516, and our support team will be happy to assist you and review your order.

Thank you again for your feedback.

Sincerely,
Ruck & Reckon

Resposta da Ruck&Recon

7/01/2026

Hi Jerome,

Thank you for taking the time to share such a thoughtful review. We’re glad to hear your gloves arrived on time and that the sizing worked out perfectly for you especially when you’re between sizes. It’s great to know you’re happy with the fit, stitching, and overall rugged feel of the gloves.

We truly appreciate your support and are glad you’re satisfied with your purchase. If you ever need anything, we’re always here to help.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

2/01/2026

Hi Jesse,

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that the gloves did not meet your expectations or perform as you needed for your work. We understand how frustrating it is when a product doesn’t align with how it was presented, especially when used in a demanding trade like plumbing.

Your comments about heat resistance and materials are taken seriously, and we appreciate you bringing this to our attention. We’d like the opportunity to review your experience further and see how we can assist, whether that’s clarifying product specifications or helping with a resolution.

Please feel free to contact us directly so we can look into this with you:
Phone: (844) 974-2450
Email: support@ruckandrecon.com

Thank you again for your honest review, Jesse. Your feedback helps us improve.

— Ruck & Reckon

Resposta da Ruck&Recon

2/01/2026

Hi D. Brown,

Thank you for taking the time to share such a great review! We’re thrilled to hear that the gloves exceeded your expectations and it made us smile to read about your brother choosing them over his fleece pair on Christmas Day. That’s high praise!

We truly appreciate your support and enthusiasm, and we’re glad the gloves are comfortable enough to wear while doing just about anything. Thanks again for recommending our gear.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

2/01/2026

Hi Carl,

Thank you for taking the time to share your detailed feedback. We’re glad to hear that the gloves are providing the hand protection you need while working on ATM machines, and we appreciate you highlighting that strength.

We also understand your point regarding warmth in colder weather. These gloves are designed with protection, dexterity, and durability in mind rather than insulation, so your comments are helpful and appreciated. Feedback like yours helps us set clearer expectations and consider improvements or recommendations for different use cases.

Thank you again for your honest review, Carl. We truly value your input.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

28/12/2025

Hi Steve,

Thank you for taking the time to leave such a great review. We’re glad to hear that the gloves fit perfectly and that you’re satisfied with their durability and overall quality. Your recommendation truly means a lot to us and helps others feel confident in their purchase.

We appreciate your support and are grateful to have you as part of the Ruck & Reckon community.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

14/12/2025

Hi Mike,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and especially concerned to learn that you were injured. That is certainly not the outcome we want for any customer, and we take safety-related concerns extremely seriously.

We’d appreciate the opportunity to review this matter more closely, including the product you received and how it was used, so we can better understand what happened and address it appropriately. Please contact us directly so we can assist you further and work toward a resolution.

Phone: (844) 974-2450
Email: support@ruckandrecon.com

Thank you again for bringing this to our attention, Mike. We value your feedback and want to make this right.

Sincerely,
Ruck & Reckon

Resposta da Ruck&Recon

9/12/2025

Hi Lawrence,

Thank you for taking the time to share your experience! We’re thrilled to hear that your gloves fit perfectly and that you’re happy with your purchase. Your feedback means a lot to us and encourages our team to keep providing quality gear.

We truly appreciate your support, Lawrence, and hope you enjoy using your gloves for a long time to come.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

9/12/2025

Hi Jim,

Thank you for taking the time to leave your feedback. We’re sorry for the confusion with the email and tracking.

We’re glad to hear you’re looking forward to trying the product, and we want to make sure it reaches you without any further delays. If you need any assistance tracking your order or have questions about the delivery, please don’t hesitate to reach out.

Best,
Ruck & Reckon

Resposta da Ruck&Recon

9/12/2025

Hi Dean,

Thank you for taking the time to leave your feedback. We appreciate your honest input about the sizing, it’s very helpful for us and for other customers. We understand how important a proper fit is, and your suggestion to consider sizing up will be valuable for anyone using the guide.

We’re glad to hear that the gloves are still workable for you, and we hope they continue to serve you well. If you have any questions or need assistance with sizing or future orders, we’re always here to help.

Best,
Ruck & Reckon