Rugvista Opiniões 

392
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing rug quality, both in terms of the design, shape, color, and overall quality! It does shed some fibers, but from my previous experience with wool rugs, I already knew this was to be expe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Τα χαλιά είναι πραγματικά υπέροχα και σύντομα θα μπορείτε να τα δείτε και σε ένα Airbnb που διαθέτω στα Ιωάννινα, το οποίο ονομάζεται “Melis House”. Θα ήθελα όμως να παραγγείλω το ροζ χαλί που ε... Ver mais

Classificada 5 em 5 estrelas

Είναι η τέταρτη φορά που αγοράζω από το CarpetVista και είμαι ικανοποιημένη με όλες τις αγορές μου. Προτιμώ το κατάστημα αυτό διότι έχει προϊόντα πολύ καλής ποιότητας σε πολύ καλές τιμές, καθώς και κα... Ver mais

Classificada 5 em 5 estrelas

First of all, there is a strong resemblance between the pictures and the actual product. Initially, we were hesitant about committing to an online purchase for an item we would normally prefer to see... Ver mais

Informações sobre a empresa

  1. Loja de tapetes
  2. Loja de tapetes orientais

Escrito pela empresa

Rugvista — Βοηθάμε τους ανθρώπους να έχουν ένα σπίτι που αγαπούν. Η Rugvista ιδρύθηκε το 2005 με μια σαφή αποστολή και σκοπό: βοηθάμε τους ανθρώπους να έχουν ένα σπίτι που αγαπούν, κάνοντας εύκολο και ευχάριστο για τους πελάτες μας να βρουν το ιδανικό χαλί. Από την αρχή εστιάσαμε στο να προσφέρουμε υψηλής ποιότητας χαλιά σε δίκαιες τιμές, προσφέροντας ταυτόχρονα μια απρόσκοπτη και άνετη εμπειρία αγορών. Σήμερα είμαστε περήφανοι που είμαστε ένας από τους κορυφαίους διαδικτυακούς λιανοπωλητές χαλιών στην Ευρώπη, εξυπηρετώντας πελάτες σε πολλές χώρες. Η συλλογή μας περιλαμβάνει πάνω από 30.000 χαλιά, από παραδοσιακά χειροποίητα ανατολίτικα χαλιά έως σύγχρονα μηχανικά υφασμένα σχέδια· κάθε χαλί επιλέγεται προσεκτικά για να εξασφαλίζει ποιότητα, αντοχή και διαχρονικό σχέδιο, ώστε οι πελάτες μας να μπορούν να αγοράζουν με εμπιστοσύνη. Πιστεύουμε ότι η αγορά ενός χαλιού πρέπει να είναι εξίσου ευχάριστη με τη ζωή με αυτό: γι’ αυτό παρέχουμε σαφείς πληροφορίες προϊόντος, λεπτομερείς εικόνες και ένα εύχρηστο ηλεκτρονικό κατάστημα. Αξιόπιστη παράδοση σε όλη την Ευρώπη, ευέλικτες πολιτικές επιστροφής και φιλική, γρήγορη εξυπηρέτηση πελατών κάνουν την εμπειρία αγορών απλή, ασφαλή και χωρίς άγχος για κάθε πελάτη. Η έδρα μας βρίσκεται στο Μάλμε της Σουηδίας και δραστηριοποιούμαστε σε όλη την Ευρώπη· συνδυάζουμε σκανδιναβικές αξίες σχεδιασμού με διεθνή χειροτεχνία και σύγχρονες λύσεις ηλεκτρονικού εμπορίου. Η ομάδα μας εργάζεται καθημερινά για να βελτιώνει τις υπηρεσίες μας, να επεκτείνει τη συλλογή μας και να εμπνέει τους πελάτες στις επιλογές διακόσμησής τους. Δεσμευόμαστε να δημιουργούμε μακροχρόνιες σχέσεις με τους πελάτες μας προσφέροντας υψηλής ποιότητας προϊόντα, εξαιρετική εξυπηρέτηση και μια διαφανή, αξιόπιστη και ευχάριστη εμπειρία αγορών. Στη Rugvista βοηθάμε τους πελάτες μας να δημιουργούν χώρους που είναι προσωπικοί, φιλόξενοι και όμορφοι – ένα χαλί τη φορά.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

392 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(392)

99 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Συνιστάται για αγορές.

Το προϊόν πάρα πολύ καλό και σύμφωνο με την περιγραφή του στην ιστοσελίδα! Η παράδοση όπως ακριβώς ενημερώθηκα εξαρχής! Συνιστάται για αγορές.

7 de setembro de 2022
Classificada 5 em 5 estrelas

My 6th carpet!

This is the 6th carpet I purchased! I love them all. Great quality, service and value for money. The only problem is there are too many to choose from!

13 de agosto de 2022
Classificada 5 em 5 estrelas

Everything great

Everything great - the carpet, the packaging, the certificate of genuity, the delivery. It would be a nice asset if you add as a service payment upon delivery (non available in Greece).

20 de março de 2022
Classificada 5 em 5 estrelas

Excellent service and product quality

Excellent service and product quality. The rugs are exactly as shown in the pictures and have great quality. They arrived in short period of time after ordering despite and the packaging was just fine!

1 de fevereiro de 2022
Classificada 5 em 5 estrelas

Good quality

The items were sent within 6 days! The quality of the carpet is very good. Best Value for money. I have already bought 3 items!

30 de janeiro de 2022
Classificada 1 em 5 estrelas

Disappointed

I recently received a carpet which is not the one appeared at the site. I tried to reach them but noone replies.I tried to contact them not only by email, FB but also by phone in local number they have at their site. I am really disappointed and I wouldn't suggest this e-shop to anyone. Most probably I lost my money.

13 de janeiro de 2022
logótipo da Rugvista

Resposta da Rugvista

Dear customer,

Thank you very much for leaving us a TrustPilot review. We would like to begin by extending our sincere apologies for the delayed response; unfortunately, due to Covid-19 related illness within the company and a need to quarantine, we are facing some backlog. We are very sorry for this and thank you for your understanding!

Of course, if you have received the wrong item by mistake, we will assist you with a return and dispatch the correct rug as quickly as possible. We assure you that we will do our best to rectify our mistake and provide you with the perfect rug for your home. One of our Customer Service Agents will reach out shortly to help you with the return. Again, we are very sorry that we could not get back to your before today, but we hope to find a solution for you shortly.

We would like to thank you for your Feedback once more; whether the Feedback is positive or negative, it allows us to improve for the future.

We wish you all the best for the coming year and hope you stay safe during these times!

Your RugVista Team!

Classificada 4 em 5 estrelas

The carpet was exactly as shown on…

The carpet was exactly as shown on site. The folding though was unacceptable (like a piece of paper)

11 de janeiro de 2022
logótipo da Rugvista

Resposta da Rugvista

Dear Konstantina,

thank you for shopping with us and for your positive feedback regarding the carpet you have received. Unfortunately in order for the shipping company to be able to store as many parcels as possible in their trucks, they require that the rugs after a certain size are being folded in order to fit in their vehicles. We can always provide you with some tips on how to get rid of the folding marks, please email us and we will be more than happy to assist you.
I wish you a lovely day and we hope to hear from you again!
Have a nice day!

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