Esperienza di acquisto perfetta! Hanno risposto rapidamente alle mie domande chiarendomi ogni dubbio, e sono stati rapidi, efficienti e amichevoli nella gestione dell'acquisto e della spedizione. Pe... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered a new hood for my Barbour Stockman coat, was the cheapest online (coats and hoods no longer made, deleted by Barbour now), free postage, very prompt post and delivery, securely packaged (de... Ver mais
A empresa respondeu
I was interested in getting a Barbour Beaufort jacket. I reached out to get information on sizing and Sara was exceptionally helpful. She also helped walk me through the ordering process since it's go... Ver mais
A empresa respondeu
Everything as expected, the jacket is great and the price too. Mind there are custom fees because brexit, though nothing to do with the seller.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A Chesham based saddlery business, established in 1911 and specialising in leather goods, walking sticks and outdoor clothing. As an approved Barbour retailer, we stock their autumn/ winter and spring/ summer ranges of clothing, accessories and bags.
Informações de contacto
23, High Street, HP5 1BG, Chesham, Reino Unido
- +44 1494 775577
- sara@saddler.co.uk
- saddler.co.uk
4,9
Excelente
949 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kept me informed on the order
Kept me informed about the order and its status, offered a solution, and provided an alternative offer.
22 de junho de 2025
Resposta da Cox the Saddler Limited
Thank you for taking the time to post this useful review of our services Ron. It is much appreciated.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
So kind of you to take the time to post a review of our service - much appreciated.
Best Wishes,
Sara
Everything worked perfectly.
18 de junho de 2025
Resposta da Cox the Saddler Limited
Thanks for that :-)
Sara
Great store to buy Barbour
They had a great selection of Barbour jackets, better than most sites I had browsed online. Once I had placed an order, the time it took to ship was fast. They were quick and personal with their email communications as well.
18 de junho de 2025
Resposta da Cox the Saddler Limited
Thank you for taking the time to post that kind review of our service, we do appreciate it.
Best Wishes,
Sara
Excellent Service All Around
I bought a Barbour backpack and was really pleased with the whole experience. The price was very reasonable, delivery was tracked and arrived quickly, and I was kept updated every step of the way. Would happily buy from this company again.
22 de maio de 2025
Resposta da Cox the Saddler Limited
Thank you for those few kind words Kev. As a small family business such reviews are very important to us and we do appreciate your time.
Best Wishes,
Sara
Exceptional in every way!
Exceptional product, but even more exceptional service. They went above and beyond to make sure that I’d be satisfied with my jacket… And I am! I will never buy Barbour products from anywhere else.
6 de junho de 2025
Opinião espontânea
Resposta da Cox the Saddler Limited
Thank you so much for taking the time to write that lovely review of our service Brian. We really do appreciate it. Glad we could help.
Best Wishes,
Sara
Brilliant item brilliant price…
Brilliant item brilliant price unfortunately too big but returns easy and quick will re order soon
22 de maio de 2025
Resposta da Cox the Saddler Limited
Thank you for taking the time to review our returns procedure Paul. I hope we can help you out again soon.
Best Wishes,
Sara
Excellent customer service
21 de maio de 2025
Resposta da Cox the Saddler Limited
Thank you Mr. Humphreys, I am glad to hear that. I will pass on your message to the rest of the team.
Best Wishes,
Sara
Excellent service
The Barbour jacket was delivered promptly- with free delivery unfortunately my wife changed her mind !
The refund was prompt with no quibbles. I would not hesitate to use this company again.
22 de maio de 2025
Resposta da Cox the Saddler Limited
Thank you so much for taking the time to write that lovely review of our service.
Best Wishes,
Sara
Excellent service and very quick…
Excellent service and very quick delivery. Good quality items at a very good price.
21 de maio de 2025
Resposta da Cox the Saddler Limited
Thank you so much for taking the time to write this review Robert. We really do appreciate both it and your custom.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
Thank you so much, we do appreciate your review.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
Thank you so much Valentin. Much appreciated.
Best Wishes,
Sara
Cox the Saddler staff are a cut above
Cox the Saddler staff go out of their way to engage customers and provide a top notch service. They are happy to answer questions and ensure that packages are sent with minimal fuss. Will definitely shop with them again, and very happy to support a family business.
28 de maio de 2025
Opinião espontânea
Resposta da Cox the Saddler Limited
Thank you so much Michael, that is a really lovely review and we do appreciate it. As you say we are a small family business, so word of mouth recommendations are vitally important to us.
Best Wishes,
Sara
The best place to get your Barbour jacket
Glad we found this store! Can’t beat the price, shipment was fast, jackets arrived in immaculate condition. Great experience overall!
20 de maio de 2025
Opinião espontânea
Resposta da Cox the Saddler Limited
Thank you so much for taking the time to write this lovely review Oleg. We really do appreciate it. Glad we were able to help.
Best Wishes,
Sara
Много добро обслужване и комуникация!
Много добро обслужване и комуникация!
Якето пристигна в рамките на една седмица, идеално опаковано.
Имаше известно забавяне след пристигането на територияята на #България , но то се дължеше на митническите служби и Български Пощи.
Като се има предвид, че някои търговци в UK отказват да доставят стоки до България, бях много доволен да намеря търговец в лицето на Сара и Пол, които не само, че доставиха стоката бързо, сигурно и на добра цена, но и комуникираха с мен без никакво забавяне!
Препоръчвам ги и вярвам, че скоро пак ще съм им клиент.
Georgi Dev.
13 de maio de 2025
Opinião espontânea
Resposta da Cox the Saddler Limited
Георги, Благодаря ви много, че отделихте време и усилия да напишете този прекрасен преглед на нашите продукти и услуги. Като малък семеен бизнес ние наистина го оценяваме.
Най-добри пожелания,
Сара
Ordering from France
Comme j'ai commandé depuis la France, je devais m'assurer que la taille me convenait. Sara m'a offert un excellent service ! Elle s'est occupée de tout. L'expédition a été rapide et la communication a été excellente. Je vous remercie infiniment. J'achèterai à nouveau chez vous sans aucun doute.
9 de maio de 2025
Opinião espontânea
Resposta da Cox the Saddler Limited
Merci M.A., c'est une très belle critique. Merci d'avoir pris le temps et la peine de l'écrire.
Cordialement,
Sara
Resposta da Cox the Saddler Limited
Thank you very much.
Best Wishes,
Sara
Excellent service would order again
21 de abril de 2025
Resposta da Cox the Saddler Limited
Thank you so much.
Best Wishes,
Sara
Brilliant experience with this company
Brilliant experience with this company, found a Barbour jacket online and was half the price I'd have paid elsewhere if I could have found what I was looking for. Delivery was within 2 days of ordering and packaged well. I will order from cox's again
21 de abril de 2025
Resposta da Cox the Saddler Limited
Thank you so much for that Kim, we really do appreciate it.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
Thank you for taking the time to review our service.
Best Wishes,
Sara
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.