Saffron Alley Opiniões 

1471
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

It’s really important that the packages are on sent on same day delivery . It took 2days for DPD to finally deliver the meat . The Ice packs had completely defrosted . The packaging was soggy , the... Ver mais

Classificada 5 em 5 estrelas

Saffron Alley has been our go-to provider for getting premium halal meat. The quality of their steaks, especially their wagyu, is to die for I also want to highlight that we faced a slight issue wi... Ver mais

Classificada 5 em 5 estrelas

Ordered the steak 'fine dining box' and wanted it delivered a day earlier than i selected on the website and they were very kind and arranged an earlier delivery, this saving me from much domestic gri... Ver mais

Classificada 5 em 5 estrelas

Ordered for the first time! Beautiful corn fed chicken and chicken breast in time for Eid. Great service, safely and hygienically packaged, fresh and great Communication throughout the ordering and d... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Talho
  2. Restaurante especializado em culinária halal

Escrito pela empresa

Our ethos is built upon providing ethically reared meats for you and your family. Our vast range of both traditional and modern butchery cuts is constantly growing helping you keep meal times special. All our foods are hormone and anti-biotic free. Free delivery over £40; farm fresh straight to your doorstep.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1471)

294 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

It is nice to be able to review a…

It is nice to be able to review a company that delivers goods of quality and a service to the customers on the side. Christopher David is proving to be a dedicated person to help customers with a great flair. Thank you so much. I recommend this company for its excellence. Ten stars.

15 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My first time ordering fresh produce

My first time ordering fresh produce. It arrived as scheduled. The quality of the meat was sublime, tender, even the smell when cooking was genuinely good. Also froze some and the quality has remained practically the same. Compliments to all involved

30 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I love Saffron Alley products

I love Saffron Alley products. They are so tasty, healthy, and wholesome. The sausages are at least 70% meat content which is much better than any others I've found locally. The thin sliced sirloin steaks are just perfect for easy, quick meals. The chicken doesn't have any water coming out of it when cooking. I've had £10 off vouchers a few times now which make a decent difference to the cost of my order. Everyone I've dealt with by email has been super helpful and get back to me within 24 hours. I will keep ordering from them unless caught short and in need of something very quick from the local halal butchers. Halal and Tayyib is the way forward:)))

18 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Alhamdulillah 1st time Qurbani in Uk…

Alhamdulillah 1st time Qurbani in Uk and after donating 1/3 we still got a lot of meat which we shared with our family and friends.
Packaging was amazing.
Just one think I would ask for only if we could get the other parts such as lamb brain,Gizzard which is very rare to find, we love those than meat.Just personal opinion.May be I would rather ask them next time :-)
Um apart from that everything was top class- meat quality, service, quantity, response I mean everything.
I meant to pick up the meat but than I changed it to be delivered as I was away and they responded promptly and delivered.
very pleased , from now on InshAllah we will stick to them.

31 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Quality

The meat was delivered packed perfectly. Very decent sized portions and the meat is amazingly soft, tastes wonderful and very easy to cook! JazakAllahu Khayran

6 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have been using Saffron Alley for a…

I have been using Saffron Alley for a couple of years now, and have never been disappointed with the quality or level of service. My last order contained some very tasty meats from the deli, all of which went down well with everyone - great as a topping for pizza. 👍

6 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The quality of the meat is excellent

The quality of the meat is excellent, I definitely notice the difference. My husband does not usually eat chicken , He loves the chicken from Saffron Alley for that showed me the quality of how good the meat is. The packaging is good and my order always arrives on time. I will continue to order from this company,. Thank you Saffron Alley.

27 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have been ordering meat and poultry…

I have been ordering meat and poultry for a while now. The quality is amazing. I went back to buying my meat and chicken from the supplier I used to get it from and the difference in quality was clear. Saffron Alley chicken and meat is softer and never smells weird. Tastes better as well. I will always by my meat and poultry from Saffron Alley from now on.

28 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

lamb Qurbani with saffron.

I had booked lamb Qurbani with saffron.
It was beyond my expectations .
Highly recommend
Meat was of the finest quality possible and was very well packaged.

30 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I saw this company on line and I was…

I saw this company on line and I was impressed with their passion for producing and butchering organic and halal meat. This is the second delivery I have received and it really is first class. The leg of lamb ( cut into 40mm pieces) was tasty, tender and the right amount of fat. I also purchased some lamb cawl fat and again an excellent product. So I have no reservations in fully recommending Saffron Alley you will not be disappointed

28 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Pieces were too big in cuts and very smelly

Pieces were too big in cuts, meat was not clean, full of fat and very smelly , wife wasn’t happy at all

1 de junho de 2026
Opinião espontânea
logótipo da Saffron Alley

Resposta da Saffron Alley

Dear Mr. Nasim,

Thank you for sharing your feedback with us. We’re truly sorry to hear that the cuts of meat did not meet your expectations and that you found them unpleasant in quality. We completely understand how disappointing this must have been, especially when it affected your family’s experience.

At Saffron Alley, we take all feedback very seriously as it helps us uphold the standards we strive for. We’ll be reaching out to you directly to understand the issue better and ensure the right resolution is provided.

Your trust means a lot to us, and we’re committed to making this right.

Warm regards,
The Saffron Alley Team

Classificada 5 em 5 estrelas

I had a bit of an issue with my order…

I had a bit of an issue with my order which is not common practice with Saffron Alley so I thought it was best to make them aware of this.

Christopher David went above and beyond to resolve this for me and was happy to replace part of my order that was not satisfactory.

It is hard to get halal meat where i live so i do rely on sites online.

Thank you.

4 de junho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

The meat is good

The meat is good. The only issue is they offer you discount codes for £10 off and these codes never work, as the site says 'the codes have reqached their limit, even when these codes are used within hours of using them. These discoint codes are therefore a scam and I've had to use coupert to give me discount codes for £5 off instead. There 10% codes for giving good reviews don't work either.

4 de junho de 2026
Opinião espontânea
logótipo da Saffron Alley

Resposta da Saffron Alley

Dear Lee,

Thank you for sharing your experience with us. We’re truly sorry to hear about the difficulties you faced when trying to use our discount codes. We completely understand how frustrating this must have been, especially when you were looking forward to enjoying the offer.

Please rest assured that our discount codes are genuine and never intended to mislead. On rare occasions, technical limits or high demand may cause them to show as “reached their limit” sooner than expected, and we sincerely apologise for the inconvenience this caused you.

We are already reviewing this issue to ensure our promotions work smoothly for all customers going forward. Your feedback is invaluable in helping us improve, and we’re committed to making sure you have a seamless experience next time.

Thank you again for bringing this to our attention. We truly appreciate your support and look forward to serving you better in the future.

Warm regards,
The Saffron Alley Team

Classificada 5 em 5 estrelas

Fine Dining Box

Ordered the steak 'fine dining box' and wanted it delivered a day earlier than i selected on the website and they were very kind and arranged an earlier delivery, this saving me from much domestic grief. Many thanks to Nazeem for making it so. Quality is amazing as usual, nicely packed so came fresh and even though I am still learning how to cook a decent steak, these came out lovely, juicy and tender.

3 de junho de 2026
Opinião espontânea

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