Sage Homes Opiniões 

5* for the service Janice Barton at financial wellbeing team . This lady has gone above and beyond to help me over the last few months . She never gave up and has been there 24/7 . Thank you again .

Parminder Aulakh from Sage Homes Financial Well-being Service has gone above and beyond to assist me with benefit claims. She has been extremely patient, and her empathy and compassion towards me has really improved my self-esteem. Thank you Parminder, you are a lovely lady and fantastic at your job!

Kym Boyle was absolutely amazing! After not being listened to for a long time, Kym took over my case and got everything dealt with in a short matter of time! She listened to me and helped me and guided me through the process that was going on regarding my repairs. Over the moon with how caring and understanding Kym was! Fabulous employee of Sage!

Contacted Sage Homes due to an issue that was preventing me getting to my gas meter. Once the query was picked up (within a couple of days of submitting an email) it was passed over to the relevant department within the same day and the subcontractor came and resolved the issue the next day. Super happy with the quick service and for Lynn resolving this issue so quickly.

Sage homes deal with my daughter’s flat in Bishops Stortford.
She is trying to sell the flat and they are deliberately stalling a land registry form for her solicitor.
They do not return phone calls and I have just spoken to a person who was obnoxious and put the phone down on me whilst I was trying to explain the situation.
He was rude and uncaring.
The flat is Two years old and has not been registered.
It is a disgrace. My daughter has lost her job at the end of August she will not be able to pay her rent or mortgage.
They are a disgrace to business and have no compassion.

Very good management and customer service and support

Ethan was absolutely amazing and listened to everything I had to say and helped me with all questions I had. I would definitely say he is a credit to your team

They double charged us twice and whenever we call customer service they always say 15 days for refund. Very bad service, they dont even deserve 1 star. Too many mistakes and the customer shouldnt have to be affected by your mistakes. Disgrace of a company.

I was very appreciative for the swift response. Kind regards

Jodie was professional and put me at ease, her easy manner and customer service is a credit to Sage housing during our home inspection. It was a pleasure to show Jodie around our home.

The house inspector arrived on time, was very professional, and clearly knew what to look for. Vernon has shared valuable information, that has helped me a lot, also he has helped me to try to resolve issues.

The financial wellbeing services have given me great support and advice on how they can help,I am sooo glad I turned to them,I wasn't in a very good position in life,I turned to them in January this year,and today I got the best phone call ever telling me what we had applied for qas granted,qas months of worry no sleep not eating,as well as losing my father 3 months ago,there is light at the end of the tunnel,believe me,and all this is down to an absolutely lovely lady in the financial well being team who helped and got me through this..you know who you are,you were my guiding light,I never thought I would get out of the situation I was in..
Thank you soooo much

Thanks a lot for help and support. You are the best!

My daughter and granddaughter live in a first floor flat rented through Sage Housing Association. The security door to the flats has been broken for months. My daughter has complained numerous times to no avail. Last weekend an intruder got into the block via the broken security door at 12 am and banged and kicked on every door in the block. They were screaming and swearing through the doors when no one would answer them. My daughter wrote a complaint that night after the Police came out to Sages complaints department. I also spoke on her behalf to someone called Jacinta via live chat, who promised me she had raised an urgent repair and the door would be fixed that day. 3 days later and the door still isn't fixed and no one replies to emails or complaint forms. Anyone can get into the block, anytime of the day or night and the residents wouldn't know who was waiting on the landings for them.
Sage have a duty of care to their residents and they are failing big time.

Melanie Hart was a godsend. I was in a lot of trouble and she walked me through every step. I really was falling apart and had no idea she could help me as much as she did. She went above and beyond to help and reduce the massive pressure I was under. Problems solved now and I cannot thank her enough for her continuous support. Thank you Mel. Regards Beverley Tait

Louise has always been really helpful and assisted me in anyway she can. She even went outside of her department at one point to get me to the right people to help.

Nimet Karia was an absolute standout during the process of moving into my new home. His professionalism and reliability made a real difference from the moment he got involved. Although I had ongoing concerns with the handover and had unfortunately experienced some poor communication from a few other members of staff, Nimet quickly turned things around.

He managed the process impeccably. He always called me back when he said he would, kept me updated regularly, and answered all of my questions clearly and patiently. He also provided the key contact details I needed for aftercare and took the time to explain the tenancy agreement and how to access it.

Nimet was consistently polite, helpful, and reassuring throughout. His involvement brought much-needed clarity and confidence to what had become a stressful situation, and I’m genuinely grateful for his support in helping me settle into my new home smoothly.

Brilliant, quick response to my case inquiry and done.

I’m very thankful for lady Jacquline Munro. She provide me nice servise (information, help with my questions and with everything)
She is very profesionál and empathetic.

Thank you very much

I don’t have a bad experience to write about but they give you a £300 decorating voucher to be used at b&q it’s for £300 which ii thought wow that’s really helpful and kind until I tried to use it and found out it was restricted to paint or wallpaper only and brushes. Why not allow blinds? Lighting? Etc since when we move in we have to find a cooker a fridge a washing machine and rent and furnish a house. Those things would be so much more helpful! Who spends £300 on paint!