Ordered 4 bracelets with the current promotion to buy some and get some free. Have used other bracelets from other companies and these from Samos don't disappoint! I ordered a variety of looks and t... Ver mais
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Leia as opiniões dos outros
After four months of back-and-forth with customer service, I still have neither the product I paid for nor a full refund. The situation has become almost ridiculous. At one point, I was even of... Ver mais
I initially ordered four items. Three were great but one had problems. Julia from Samos helped me troubleshoot, but when I still wasn't able to solve the issue, she promptly offered to replace the pro... Ver mais
Great products and amazing customer service. I ordered the wrong size but it was quickly resolved and new items sent. Would definitely recommend buying again.
Informações sobre a empresa
Escrito pela empresa
Minimalistic jewelry designed for fearless wanderers. Discover 150+ versatile rope / stone/ leather bracelets ready to follow you in your daily adventure.
Informações de contacto
França
- samosjewelry.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great products, Great Customer Service
Great product. Simple, refined and coordinate’s with all types of attire.
Customer service is extremely helpful.
Great bracelets
Great bracelets, really nice customer support. Highly recommend.
Bangle
My bangle has arrived and it’s great. Would highly recommend and I will be buying again
Love my new rope bracelets!
Love my new rope bracelets!! Great energy.
Samos Customer Service was amazing as well. Very accommodating.
Amazing Customer Service!
I love the bracelets I ordered - except I ordered the wrong size. I contacted Samos Jewelry, and Julia responded immediately and is sending me the correct size.
Fantastic Product and Great Company
Love al the products that I purchased from Samos, and the customer service is second to none. Will continue to do business with these great folks!! Highly recommend!
You’ll be happy with the product
Really fantastic customer service, who were responsive and helpful. The quality of the product was better than I expected with smooth magnet connectors that give it an elevated feeling. I would buy again.
Totally legit
Best online customer service ever. I got the wrong size and they helped me proceed easily
Great bracelets
The simplicity of the design caught my eye. I like the colors and ordered 4 bracelets. When I received the bracelets, I ordered a smaller size. I reached out to their customer service and they are sending a larger size. I had to pay for shipping but they told me to keep the ones I received.
Thank you, Samos Jewelry for a positive experience.
Great communication!
Great communication, they responded immediately and made changes to my order. Appreciate the responsiveness.
Outstanding Experience and love the products!
After buying multiple items and needing to make some sizing exchanges, Samos was unbelievably helpful and delivered outstanding service! I love their products because they are such high quality and sharp looking!
Never buy from them!!
Never buy from them!!! Terrible service and never got my money back. They never sent me the correct size even after measuring my wrist and Julia doesn’t answer my emails anymore after sending my bracelets back for a refund.
Read carefully the one star rates as I’m not the only one being scammed.
Great customer service!
I chose Samos for the simplicity of design. I have a number of beaded bracelets and wanted something a little less bulky. I certainly found what I was looking for through SAMOS. But what really made my buying experience something great was the fantastic customer service they provide. It's rare to find a company that really works to earn your complete satisfaction.
Great Product. Great Customer Support
The product and ordering process met all my expectations. However, months later I noticed some rust in the magnetic clap. I assume this was due to wearing the bracelet in the shower. I quickly found the support email on the website and sent an email asking if the rust was common and how to clean it. I received a reply within 12 hours acknowledging that the bracelet is waterproof, but rust can form due to soap, shampoo or other chemicals. Without asking, I was offered a replacement bracelet at no cost, except to cover the shipping. I accepted. Customer service was polite, prompt and accommodating. Looking forward to receiving my replacement bracelet.
Great communication from Julia
Great communication from Julia! I ordered the wrong size and she made it super easy to replace. I will be buying from them again as their products are really fashionable....
Quality products with great customer…
Quality products with great customer service. Speedy shipping too, couldn’t ask for more
Great business
Really nice products. Wanted to exchange one and the team were excellent, responded really quickly and exchange completed super efficiently!
Good customer service and quality…
Good customer service and quality product.
Highly recommended!
I've bought several bracelets from Samos, and quality is good, no complaints! Good website, easy to use. They're also lovely helpful people to deal with if you have a query or need to modify an order. In particular, a big thank you to Julia, who was brilliant when I went wrong with an order! So it's 5 stars from me!
Samos Jewelry: 5 star products & service
I recently bought 4 Men's bracelets from Samos Jewelry. They look cool, the quality is great, they arrived quickly & if you need it - the customer service is really good too. Very impressed so far.
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