Samos Jewelry Opiniões 

1151
•
TrustScore: 4 em 5

4,1

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered 4 bracelets with the current promotion to buy some and get some free. Have used other bracelets from other companies and these from Samos don't disappoint! I ordered a variety of looks and t... Ver mais

Classificada 1 em 5 estrelas

After four months of back-and-forth with customer service, I still have neither the product I paid for nor a full refund. The situation has become almost ridiculous. At one point, I was even of... Ver mais

Classificada 5 em 5 estrelas

I initially ordered four items. Three were great but one had problems. Julia from Samos helped me troubleshoot, but when I still wasn't able to solve the issue, she promptly offered to replace the pro... Ver mais

Classificada 5 em 5 estrelas

Great products and amazing customer service. I ordered the wrong size but it was quickly resolved and new items sent. Would definitely recommend buying again.

Informações sobre a empresa

  1. Fabricante de joalharia

Escrito pela empresa

Minimalistic jewelry designed for fearless wanderers. Discover 150+ versatile rope / stone/ leather bracelets ready to follow you in your daily adventure.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(1151)

72 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bangle

My bangle has arrived and it’s great. Would highly recommend and I will be buying again

18 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Customer Service!

I love the bracelets I ordered - except I ordered the wrong size. I contacted Samos Jewelry, and Julia responded immediately and is sending me the correct size.

8 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

You’ll be happy with the product

Really fantastic customer service, who were responsive and helpful. The quality of the product was better than I expected with smooth magnet connectors that give it an elevated feeling. I would buy again.

17 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great bracelets

The simplicity of the design caught my eye. I like the colors and ordered 4 bracelets. When I received the bracelets, I ordered a smaller size. I reached out to their customer service and they are sending a larger size. I had to pay for shipping but they told me to keep the ones I received.

Thank you, Samos Jewelry for a positive experience.

27 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great communication!

Great communication, they responded immediately and made changes to my order. Appreciate the responsiveness.

27 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding Experience and love the products!

After buying multiple items and needing to make some sizing exchanges, Samos was unbelievably helpful and delivered outstanding service! I love their products because they are such high quality and sharp looking!

25 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Never buy from them!!

Never buy from them!!! Terrible service and never got my money back. They never sent me the correct size even after measuring my wrist and Julia doesn’t answer my emails anymore after sending my bracelets back for a refund.
Read carefully the one star rates as I’m not the only one being scammed.

23 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service!

I chose Samos for the simplicity of design. I have a number of beaded bracelets and wanted something a little less bulky. I certainly found what I was looking for through SAMOS. But what really made my buying experience something great was the fantastic customer service they provide. It's rare to find a company that really works to earn your complete satisfaction.

22 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Product. Great Customer Support

The product and ordering process met all my expectations. However, months later I noticed some rust in the magnetic clap. I assume this was due to wearing the bracelet in the shower. I quickly found the support email on the website and sent an email asking if the rust was common and how to clean it. I received a reply within 12 hours acknowledging that the bracelet is waterproof, but rust can form due to soap, shampoo or other chemicals. Without asking, I was offered a replacement bracelet at no cost, except to cover the shipping. I accepted. Customer service was polite, prompt and accommodating. Looking forward to receiving my replacement bracelet.

20 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great communication from Julia

Great communication from Julia! I ordered the wrong size and she made it super easy to replace. I will be buying from them again as their products are really fashionable....

15 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great business

Really nice products. Wanted to exchange one and the team were excellent, responded really quickly and exchange completed super efficiently!

8 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended!

I've bought several bracelets from Samos, and quality is good, no complaints! Good website, easy to use. They're also lovely helpful people to deal with if you have a query or need to modify an order. In particular, a big thank you to Julia, who was brilliant when I went wrong with an order! So it's 5 stars from me!

1 de agosto de 2025
Opinião espontânea

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