Kraken Bracelets Opiniões 

297
•
TrustScore: 3 em 5

3,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Placed order then nothing for weeks. No response from company. Having to claim money back on credit card. Looks like the company is run by a kid.

Classificada 1 em 5 estrelas

I ordered two bracelets in June that didn't arrive. I contacted the support email, and was told they would be resent, however I heard nothing more. Since then, I have sent several chaser emails askin... Ver mais

Classificada 5 em 5 estrelas

Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

297 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(297)

3 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

No items delivered. Emails ignored?

I ordered two bracelets in June that didn't arrive. I contacted the support email, and was told they would be resent, however I heard nothing more. Since then, I have sent several chaser emails asking for an update or refund and have not had a single reply to any of them. This is a huge shame as I have previously ordered from Kraken without issue, but won't be in future.

14 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Made in China Alibaba nautical…

Made in China Alibaba nautical bracelets I never should of ordered from kraken terrible quality why can’t you manufacture your own bracelets instead of charging £15 for a £1 bracelet

15 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ridiculous new buckle design

I've purchased a few bracelets over the years from Kraken. The latest purchase has a redesigned buckle. It's horrendous. Whoever designed it wasn't having a good day. Makes the bracelet unusable. I'll not be buying anymore.

1 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Withholding an exchange/ refund - basically robbing me

I returned a bracelet and requested an exchange - despite an initial email promising to sort out my exchange, further emails have gone unacknowledged. I have returned the item and have received no replacement or refund. They have the returned item, the money I paid for it and apparently intend to ignore me until I accept that they are keeping both. Disgusted and disappointed.

11 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Sizing advice..

For those unsure about sizing (like me) I hope this helps. I ordered a small as my wrist measured 16.5cm’s, so at the top end of the small bracket. Initially it was snug around my wrist but after a couple of weeks it had loosened a little so I definitely went with the right size. I picked up the Leviathan bracelet and am very happy with the quality. It’s not the easiest to put on if you are doing it yourself though!

15 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Got mine delivered today and they're…

Got mine delivered today and they're fantastic! Amazing quality and look great! Would highly recommend! Sent an email about postage concerns and they got back to me the next day, top class store!

18 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I was their customer from hell - my fault.

Wow, what fabulous customer service. I completely messed up my order & tried to change it. I emailed to see if I could change it, unfortunately it was too late. Never mind, I will order another & give the larger one to my husband.
Unbeknown to me, they had sent my new order & replacement in the same envelope. I had left it on the side while I tried to sort my mess out.
All sorted & completely my fault. Love the bracelets, very well made.
Thank you for putting up with all my messages & so pleased we are now straight.
Would definitely recommend & would purchase from them again. (They might not want me to😉😂)

12 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality and customer service.

Ordered two bracelets but only received one. informed them and they replied almost immediately, apologised and sent the second bracelet. Great quality, great customer service and fast dispatch and 1-2 days tracked Royal Mail delivery.

18 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Kraken for the win

I ordered a T-shirt and 2 bracelets, I'm really happy with everything. These are Quality and unique. Sizing was fine for me. I will be keeping an eye on new releases.

5 de novembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Nice but not what I expected

I will be honest, I am delighted with the quality of the product, the presentation, delivery, communication. All first class.
What disappointing is the sizing of the product, and lack of instruction on how to adjust it. The measured size is incredibly tight. I went for the size that best suited my wrist. In reflection I wish I had gone up a size.
No worries. It's wearable. And looks great

21 de dezembro de 2023
Classificada 1 em 5 estrelas

It still has not even arrived

It still has not even arrived. Ordered 2 weeks ago, been told that’s it’s been sent twice but not received the bangle. They did reimburse but that’s beside the point. Lots of lies. Will never use again or even recommend. Awful

21 de dezembro de 2023
Classificada 4 em 5 estrelas

Great product and help to good cause I…

Great product and help to good cause I just had some issues with my orders that took some time to sort out witch was very frustrating but it was sorted out in the end big thumbs up 👍 for that
If it wasn’t for the issues I had it would have got 5stars

4 de dezembro de 2023

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