XCELLENT PRODUCTS. MAGNIFICENT SCENTS THAT CAPTIVATE—IN BOTH AROMA AND ESSENCE. THANK YOU FOR THESE BEAUTIFUL FRAGRANCES, WHOSE SWEETNESS MAKES ONE FALL IN LOVE.
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Leia as opiniões dos outros
I love the whole concept, giving opportunity to wear expensive cologne that some may not be able to afford. It's a fair monthly price and a huge variety of scents. I did have an issue with first deliv... Ver mais
You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now y... Ver mais
A empresa respondeu
I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. Y... Ver mais
A empresa respondeu
Informações sobre a empresa
About Us
Escrito pela empresa
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Informações de contacto
401 Cottontail Ln, 08873, Somerset, Estados Unidos da América
- scentbird.com
3,8
Bom
23 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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I would give 3 stars because the price…
I would give 3 stars because the price keep going up which is dumb
16 de abril de 2026
Resposta da Scentbird
Thank you for your feedback and for sharing your thoughts. 💖 We understand pricing is important, and we’re sorry to hear you feel that way. Your feedback means a lot to us and helps us continue improving the member experience.
Resposta da Scentbird
Oh no 👋 We’re sorry to hear you received the wrong scent. 💖 Please send email us at support@scentbird.com with your account details, and we’ll be happy to look into this and help make it right for you. 🤗
I think it was pretty nice smells…
I think it was pretty nice smells pretty good the one I got doesn’t last to long hoping next one better
17 de abril de 2026
Very thorough scent analysis and gave…
Very thorough scent analysis and gave me amazing suggestions
17 de abril de 2026
I don’t know what’s going on with this…
I don’t know what’s going on with this subscription, but it switched to females perfume when I had men’s cologne I don’t know what to do to switch it back so I need to cancel this cause I just got another $20 against perfume that I don’t want I don’t know what’s going on
18 de abril de 2026
Resposta da Scentbird
We’re sorry for the confusion. 💖 It sounds like your preferences or queue may have changed. You can switch back to men’s colognes and update your queue anytime in your account. For help with the charge or account, please email support@scentbird.com. We'll be happy to help.
Calidad y rapidez
7 de abril de 2026
Incorrect billing and no way to change…
Incorrect billing and no way to change it.
15 de abril de 2026
Resposta da Scentbird
We’re sorry to hear about the billing concern and understand how frustrating that can be. 💖 Please send us a DM or email us at support@scentbird.com with your account details, and we’ll be happy to review the charges and help get this resolved for you. 🤗
Pleasant Experience
Pleasant marketing campaigns, good product, very flexible customization
17 de abril de 2026
so far they smell amazing however …
so far they smell amazing however they don't last 30 days it's more around 15 days per vile
16 de abril de 2026
Resposta da Scentbird
Thank you for sharing your experience. 💖 We’re so glad to hear you think the scents smell amazing. ✨ How long a vial lasts can vary depending on how many sprays are used each day. Our estimate is around 120 sprays per vial, which may last about 30 days with 4 sprays daily, though individual usage may vary.
I love the whole concept
I love the whole concept, giving opportunity to wear expensive cologne that some may not be able to afford. It's a fair monthly price and a huge variety of scents. I did have an issue with first delivery but it was fixed by customer service promptly.
9 de abril de 2026
I canceled my subscription after the…
I canceled my subscription after the first order, and you still sent out order and charger me.
9 de abril de 2026
Resposta da Scentbird
We’re sorry for the frustration this caused. 💖 If an order had already entered processing before the cancellation was completed, it may still ship and be billed, while the cancellation prevents future renewals. Please email us at support@scentbird.com with your so we can review the timing and assist you further. ✨
I like Sanford a whole lot I really…
I like Sanford a whole lot I really like the fact that they may strawberry shortcake perfume oh my Jesus can I tell you girls that right there I had to order two and I still have it and I am still smelling like strawberries that was the best thing that they made certain your bomb I like walking into the room and smelling perfume that you know will stay and make a mark ❣️🙏‼️
2 de dezembro de 2025
The scents are something that I like…
The scents are something that I like based on the answers I chose
8 de abril de 2026
I was charged 37 dollars almost for a…
I was charged 37 dollars almost for a single scent which is ridiculous
8 de abril de 2026
Resposta da Scentbird
We’re sorry to hear the charge came as a surprise. 💖 Amounts higher than the base plan can happen if premium fragrance upcharges, add-ons, were included with the order. Please email us at support@scentbird.com with your account details so we can review the $37 charge and provide a full breakdown for you. ✨
I love the freedom to try many types of…
I love the freedom to try many types of cologne and the shipping is fast
16 de abril de 2026
5 star service 5 star staff
Customer service 100/10 very impressed. Treated like they value my subscription. Handled my issue (which WAS NOT THEIR FAULT) quickly and professionally. Was actually very impressed. Thank you
16 de abril de 2026
I cancelled suscription and got charged…
I cancelled suscription and got charged 23 still.
14 de abril de 2026
Resposta da Scentbird
We’re sorry for the concern this caused. 💖 Once a subscription is fully canceled, we do not issue future recurring charges. It’s possible the $23 charge was for an order processed before cancellation, or that the subscription was not completed through the cancellation steps. Please email us at support@scentbird.com so we can review it and clarify everything for you. ✨
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