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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Aleena Brijall was very helpful, kind and there is nothing negative I could possibly say about this woman. She is amazing, great at her job and always goes above and beyond. I have used this service a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I wouldn’t recommend using this company. I’ve had multiple issues where what was initially agreed was later changed without any warning. no calls, emails, or updates. It creates a lot of unnecessary h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant Care from Diogo at the St James Astro Pitch, Colindale. Sensitive support for our 6pm Goalkeeping Academy with up to now 47 Goalkeepers. Hard work to set up. Diogo always offer hi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A person called Mr Ahmed Tal was very helpful, polite, friendly and kind. He always help us when we call for booking and any other queries. He is so considerate and has a great communication skills.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Consultor educacional
  2. Programa de pós-escolar
  3. Recinto para eventos

Escrito pela empresa

A visionary school letting and facilities management organisation, delivering excellence in client service and revenue generation.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

287 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Aleena Brijall is amazing!!!

Aleena Brijall was very helpful, kind and there is nothing negative I could possibly say about this woman. She is amazing, great at her job and always goes above and beyond. I have used this service at the school a couple of times and it is only getting better.

25 de abril de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Mala, thank you so much for leaving us your feedback. We're so thrilled to read your glowing praise for Aleena! We look forward to having you book with us again.

Classificada 1 em 5 estrelas

Changes not made clear

I wouldn’t recommend using this company. I’ve had multiple issues where what was initially agreed was later changed without any warning. no calls, emails, or updates. It creates a lot of unnecessary hassle and makes the whole experience unreliable.

28 de março de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

I am sorry to hear you have had a poor experience Liam. I would like to hear more so that I can investigate this fully. Please feel free to contact me: liz.campos@schoolsplus.co.uk. I look forward to hearing from you soon. Liz Campos, Head of Customer Services.

Classificada 1 em 5 estrelas

Negative Experience

I booked an event at the main hall at one of the Ark schools, the place was left a mess by the previous group before us. Staff did not help with the chairs. Incredibly rude service!

28 de março de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Thank you for your feedback Linda. I would like to investigate but need more details as I am unable to find your booking on our systems. Please email me liz.campos@schoolsplus.co.uk so I can learn more about your experience.

Classificada 1 em 5 estrelas

Poor service

The customer service seems to have gotten worse. No organisation as well as not improving from mistakes made on previous bookings.

1 de abril de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

I am sorry to hear you have had a poor experience. I would like to hear more so that I can investigate this fully. Please feel free to contact me liz.campos@schoolsplus.co.uk.

I look forward to hearing from you soon.
Liz Campos, Head of Customer Services

Classificada 5 em 5 estrelas

Loved working with Agnieszka from…

Loved working with Agnieszka from schools plus, she really cares about the kids and was super helpful !

10 de abril de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Alicia. Thank you for getting in touch and leaving us your feedback. We're delighted to hear that your booking went well and that Agnieszka was such a big help! Looking forward to seeing you again soon on-site with us!

Classificada 1 em 5 estrelas

No communication!

Lack of communication. I enquired in February! Nobody seems to want to help me. I have been calling up for an update for a hall on my event ! I keep getting told someone will get back to me but nobody has.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

I am sorry to hear you have had a poor experience. I would like to hear more so that I can investigate this fully. Please feel free to contact me liz.campos@schoolsplus.co.uk.

I look forward to hearing from you soon.
Liz Campos, Head of Customer Services

Classificada 5 em 5 estrelas

Mohamed from Enni customer service 10/10

Mohamed from Enni customer service was fantastic we had a horrible experience with the booking from hendon school and we had already organised a group of 15 men and paid for the booking but they didn’t have a single staff on sight. So we got in contact with Enni and mohamed provided us with a suitable alternative at ark academy and also issued us a refund thanks to mohamed the session didn’t go to waste and thanks to ark academy for allowing us to go there

28 de março de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Aziz, thank you for getting in touch and leaving us your feedback. We're very sorry to hear that your original booking encountered these issues. We are, however, extremely glad to hear that Mohamed was able to assist you and help in this manner. We look forward to seeing you again for future bookings with us.

Classificada 5 em 5 estrelas

Danielle Schools Plus Great service!

Schools Plus and in particular Danielle have been amazing. We have never had such support and responsiveness from a letting company before.

Thanks Danielle and team!

25 de março de 2026
Opinião espontânea
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Resposta da Schools Plus

Thank you, One Goal Football Academy, for getting in touch and leaving us your feedback. We're so glad to hear that your experience with us has gone so well and that Danielle and the wider team provided you the support they did. We look forward to having you back booking with us again!

Classificada 5 em 5 estrelas

Excellent nationwide venue hire

We needed to find a location at short notice and found the service excellent and communication was super responsive. A big thank you to Paige for facilitating a seamless experience.

20 de fevereiro de 2026
Opinião espontânea
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Resposta da Schools Plus

Hi Nicki, thanks so much for getting in touch and leaving us your feedback. We're delighted to hear that you had such a positive experience with us. We look forward to being there for you again if you need us in the future!

Classificada 5 em 5 estrelas

School Plus Event Hire New Malden

The service from reception lady call Tasha to the venue, excellent facilities with 60 car park, top of state equipment, building layout brillant and nice outdoor space. Suitable for various events.

Thank you to New Malden

7 de março de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Moyenul, thank you for sending in your feedback. We're really glad to hear that your booking experience has gone well and that the venue you used was perfect for your event! We look forward to welcoming you back for future bookings.

Classificada 5 em 5 estrelas

I'd like to highly recommend Shahila

I'd like to highly recommend Shahila. She always goes above and beyond. She has supported me and done her best to help me as an events organiser.

Thank you Shahila for all the support you have shown me for all my events.

Thank you

27 de fevereiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Mauricio,

Thank you for getting in touch and leaving us your review and feedback. We're really thrilled to hear that you've had a great experience with us and that Shahila has provided so much help and support! We look forward to your next booking with us.

Classificada 5 em 5 estrelas

Back every week!

Always a pleasure to hold our sessions at St. James’ High School with Shahila and the team. The staff are always very friendly, helpful and communicate very well with our group.

12 de fevereiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi LiFT CIC,

Thank you for getting in touch and leaving us your feedback. We're so delighted to hear that you've had a positive booking experience with us and that Shahila has helped so much with this! We look forward to your next booking with us.

Classificada 5 em 5 estrelas

Schools plus is fantastic and Shahila…

Schools plus is fantastic and Shahila especially is great. He’s usually there for my booking and she’s incredible and very polite and organised. Makes the experience even better. Thank you

8 de fevereiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Simon, thank you for getting in touch and leaving us your feedback. We're so delighted to hear that you've had a positive booking experience with us and that Shahila has helped so much with this! We look forward to your next booking with us.

Classificada 5 em 5 estrelas

Exemplary Customer Service- Thank you Aleena!

We would like to extend our sincere thanks and appreciation to Aleena for delivering truly exceptional customer service when our charity, SWLIS, visited a school hall in Mitcham. From the very beginning, she was courteous, polite, and incredibly understanding of our expectations and the specific needs we had for our upcoming event.
Aleena took the time to listen carefully to our requirements and made our operations team feel fully supported throughout the viewing process. Her professionalism, warmth, and willingness to go the extra mile made a lasting impression on us. We had several venue options available, but it was ultimately the way Aleena engaged with us and managed our enquiries that made the difference — and the reason we chose to sign up with Schools Plus for the hall hire.
Thank you, Aleena, for your outstanding support and dedication. Please keep up the excellent work — you are a real asset to your organisation!
On behalf of SWLIS

29 de janeiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi, thank you so much for getting in touch and leaving us your feedback. We're so thrilled to learn how well your booking went and that Aleena's hard work and help were so appreciated. We truly look forward to seeing you again for future bookings with us!

Classificada 5 em 5 estrelas

Sameera was great help

Sameera was great help, fantastic and dealt with in a timely manner. Thank you for your assistance.

6 de fevereiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Norin. Thank you for getting in touch and leaving us your feedback. We're so glad to hear that your experience with us was so positive and that Sameera provided this excellent service. We hope to have you back for more bookings with us at Schools Plus.

Classificada 1 em 5 estrelas

Ignored emails and false promises

The booking process was smooth but to get my deposit back was an awful experience. Mahmoud Rezk told me I have to contact the helpline to get my deposit back. In fact the helpline said he has to process the refund as he was the booking coordinator. The internal processes are not alighned at all and my emails were completely ignored. The helpline made false promises I will receive my refund and someone will call me back but no one bothered to do so. After calling 7 times I eventually spoke to a manager who gave me my refund but I would never use Schools Plus again.

24 de janeiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi R. Mohamed,
We are sorry to hear about your experience. We can understand that you feel this way, and we would really like to look into this further and see what we can do to help.

If you would like to start this process, we invite you to email our Head of Customer Services, Elizabeth Campos to confirm your details. Email address is: liz.campos@schoolsplus.co.uk.
Many Thanks, Schools Plus team

Classificada 5 em 5 estrelas

I visited The Vale Academy and the Team…

I visited The Vale Academy and the Team Leader there is always very friendly and professional and give a very warm welcoming atmosphere. Always doing duties and ensuring everyone is happy!

24 de janeiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Abdul, thank you for getting in touch and leaving us your feedback. We're delighted to hear that your visit to The Vale Academy went so well. This is really great to hear, so thank you for getting in touch and letting us know!

Classificada 5 em 5 estrelas

Great experience

Great experience! We booked a basketball game at St James Catholic high school and shahila was great! Didn't rush us to leave and we had plenty of time. Definitely recommended

25 de janeiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Frederick,

Thank you for getting in touch and leaving us your positive feedback. We're thrilled to hear that you enjoyed your time at St James' and Shahila was helpful! We look forward to working alongside you for many more bookings to come in the future!

Classificada 1 em 5 estrelas

Poor customer service

We had an event booked at Evelyn Grace. One of the members there wouldn’t let us in. When she confronted us she was very rude and disrespectful to us.

Please avoid at all costs.

6 de janeiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Germiah,

I am sorry to hear about your experience, please could you email my head of customer services with your club name so we can investigate this further for you. liz.campos@schoolsplus.co.uk.

Many thanks,
Schools plus

Classificada 5 em 5 estrelas

Brilliant Care from Diogo

Brilliant Care from Diogo at the St James Astro Pitch, Colindale.
Sensitive support for our 6pm Goalkeeping Academy with up to now 47 Goalkeepers.
Hard work to set up.
Diogo always offer his help with us to set up.
GK Icons is of 65 Goalkeeping Specialist Goalkeeper Centre’s owned by the Lead ID Scout for Arsenal.
Diogo has a phenomenal intelligence to help us set up 7 Different size goalkeepers plus equipment support.
Over and above his duties with Schools Plus.
A credit to your Company.
Thank you Diogo.
Blessings
Metin Tilki
Head Coach

16 de janeiro de 2026
Opinião espontânea
logótipo da Schools Plus

Resposta da Schools Plus

Hi Metin,

Thank you for getting in touch and leaving us your positive feedback. We're thrilled to hear that you've been so happy with the support that you have received, especially from Diogo. We look forward to working alongside you for many more bookings to come in the future!

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