Katie was very knowledgeable and helped us to get the holiday we really wanted. She was also very patient when she had to repeat herself as I am quite deaf. She was a real pleasure to deal with and I... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Kellie got us sorted with our cruise and has also come back to us to help with other questions since booking. Unlike other Travel Agents i have used in other companies who dont reply once they have ma... Ver mais
A empresa respondeu
Hi, I had been pondering over a winter cruise for almost a month, and when Joanna called me from the Cruise Centre, she very quickly made it easy for me to make up my mind. Very professional... Ver mais
A empresa respondeu
Quick email response with cruise details I requested. Gave me time to check everything over and get back to Debbie South at a time convenient to myself. Debbie answered all my questions quickly and c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Founded over 50 years ago, Scotland's Cruise Centre is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Informações de contacto
3rd Floor, 35-37 Carrick Street, KA7 1NS, Ayr, Reino Unido
- 0800 019 0053
- webenquiries@scotlandscruisecentre.co.uk
- scotlandscruisecentre.co.uk
4,9
Excelente
732 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Scotland’s Cruise Centre
Dear Mr Jorgensen,
We sincerely appreciate you taking the time to share your experience with us and thank you for the 5 star rating. We are happy to hear that our team were able to provide you with fantastic service and in a timely manner also. Thank you for choosing us and we wish you a wonderful time on your forth coming cruise.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Kerri was a pleasure to deal with…
Kerri was a pleasure to deal with helpful, efficient & knowledgeable….thank you!
22 de novembro de 2025
Opinião espontânea
Resposta da Scotland’s Cruise Centre
Thank you so much for sharing your feedback with us. It makes our day to hear that our cruise expert Kerri was able to provde you with a 5 star booking experience recently. I will be sure to pass your kind words of praise onto her directly....I know it will make her day!
Kind regards,
Melissa Gambles
Scotlands Cruise centre
It's my first cruise and Kelly did a…
It's my first cruise and Kelly did a great job.
Learning a lot, she was patience and
Understanding.
22 de outubro de 2025
Opinião espontânea
Resposta da Scotland’s Cruise Centre
Thank you for your positive review of our service. We are so happy to hear that you had a great booking experience with our patient cruise expert Kelly recently. I will be sure to pass your kind words of praise onto her directly... I know it will make her day!
Kind regards,
Melissa Gambles
Scotlands Cruise centre
The fact I always come back to you…
The fact I always come back to you tells its own story
7 de novembro de 2025
Resposta da Scotland’s Cruise Centre
Dear Mr Wilson,
Thank you for taking the time to share your feedback with us and also for the 5 star rating. We are delighted to hear that you continue to book with us and we appreciate your kind words. It's our pleasure to assist customers like you and we look forward to serving you always.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Naomi is excellent always replies to…
Naomi is excellent always replies to emails and phone calls quickly and her knowledge and advice has been exceptional.
10 de outubro de 2025
Resposta da Scotland’s Cruise Centre
Dear Mr Wallace,
Thank you for your positive feedback on our service and also for your kind words of appreciation for our cruise expert Naomi. It fills us with pride to know that you've chosen to book with us again due to the excellent level of service provided you by Naomi and I will be sure to pass your feedback onto her directly. We are grateful for your continued custom and look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Kerry was absolutely amazing
Kerry was absolutely amazing, took great care of our needs , very experienced and knowledgeable and very nice with it. Our cruise was booked in no time, definitely book through Kerry again.
24 de outubro de 2025
Opinião espontânea
Resposta da Scotland’s Cruise Centre
Thank you for taking the time to review our service. It great to hear that you had such an amazing booking experience with our knowledgeable cruise expert Kerry and that she took great care of your needs. I will make sure that she receives your feedback- she'll be thrilled to hear your kind words. We look forward to assisting you always.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent customer service
The agent who dealt with my booking provided excellent customer service throughout the whole process. From my initial enquiry she generated 3 options to choose from and talked me through each one before giving me time to decide which was the best one for me. At point of booking she was friendly, knowledgeable and provided lots of tips - although I have cruised a couple of times before she still had some great advice. A fantastic experience!
30 de outubro de 2025
Opinião espontânea
Resposta da Scotland’s Cruise Centre
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a fantastic booking experience and excellent customer service from one of our cruise experts. It's our pleasure to provide the best possible service to our customers and we're glad that this commitment was reflected in your recent experience with us. Our team enjoys doing what they do because of customers like you! Thank you for giving us the opportunity to assist you.
Kind regards,
Melissa Gambles
CruiseKings
very friendly staff
very friendly staff, went through all the details and arranged help for my mum. fantastic x
21 de outubro de 2025
Resposta da Scotland’s Cruise Centre
Thank you for taking the time to leave us a lovely 5 star review of your recent booking experience with us. It is always nice to know we were able to assist with your special requirements and you found our approach friendly and helpful. We do hope you have a wonderful cruise when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Kevin got us a good deal and forwarded…
Kevin got us a good deal and forwarded paperwork effectively as requested
24 de outubro de 2025
Resposta da Scotland’s Cruise Centre
Thank you for taking the time to leave us a 5 star review. Our Cruise Expert Kevin will be delighted with your kind comments and we will be sure to pass them on to him so he us aware of your appreciation. We trust you have a wonderful cruise when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Total booking which lets us relax even before we get on the ship.
We knew which cruise we wanted and it was so easy to get all booked up with extras such as overnight stay and transfers .
24 de outubro de 2025
Resposta da Scotland’s Cruise Centre
Thank you for your lovely 5 star review of your recent booking experience with us. We are delighted to know that you found it simple and straightforward to get what you wanted including your hotel and transfer arrangements. We look forward to assisting you again in the future and wish you a wonderful cruise.
Kind regards
Kerry Christie
Scotlands Cruise Centre
A company you can trust
Have used for years. One call and everything sorted, couldn't be easier and good discount. Highly recommended.
21 de outubro de 2025
Resposta da Scotland’s Cruise Centre
Thank you for your continued loyalty and wonderful 5 star review. It is fantastic to know we have been able to make the booking process easy for you over the years and we truly appreciate your recommendation. We hope you enjoy the next trip as much as your previous adventures.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Best staff
Kerri was great at helping me with pricing and booking this is the second time I’ve booked and will definitely use again
24 de outubro de 2025
Resposta da Scotland’s Cruise Centre
Thank you so much for your lovely feedback and 5 star review of your recent booking experience with our Cruise Expert Kerri. We are delighted to hear that Kerri was able to assist you with pricing and booking what you required. We truly appreciate your loyalty and look forward to helping you plan your next trip in the future.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Scotland Cruise Centre
Contacted Debbie from Scotland cruise centre and was given all the information I needed to get my quote. Due to requiring accessible services, Debbie advised that they would deal with all requirements. This is my second time using them and would highly recommend.
28 de outubro de 2025
Opinião espontânea
Resposta da Scotland’s Cruise Centre
Thank you so much for your kind 5 star review and for choosing Scotlands Cruise Centre again for your forthcoming cruise. We are delighted to hear that our Cruise Expert Debbie was able to provide you with all the information and support you needed, especially in arranging your accessible requirements. Your continued support and recommendation means allot to us and we are so pleased you have had another positive experience with us. Thanks again.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Sharon Bailey was very helpful
Sharon Bailey was very helpful and knowledgeable….. much appreciated.
I have booked another cruise 🚢 and only came back from a cruise on Thursday…. My son also booked a cruise today…thank you for your help.
25 de outubro de 2025
Opinião espontânea
Resposta da Scotland’s Cruise Centre
Hello Maureen
Thank you for your wonderful review. I am thrilled to hear that Sharon was very helpful and knowledgeable. It is great to hear that you have got another Cruise booked, thank you very much also for the recommendation to your Son.
I hope you have a brilliant time on your next Cruise, please do let us know if there is anything else we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Great service
Great service from Heidi, she is very considerate, I’m quite deaf, and she was very patient dealing with me. Nothing was a bother.
27 de agosto de 2025
Resposta da Scotland’s Cruise Centre
Thank you for taking the time to share your experience. We are so pleased that Heidi provided such considerate and patient service and was able to make things easier for you. Your kind comments will be passed to her as she will be delighted to hear your feedback.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Great booking experience
Dealt with Sophie and she was extremely professional at all times. Sophie explained pricing and flight times and answered any of my queries promptly.
10 de outubro de 2025
Opinião espontânea
Resposta da Scotland’s Cruise Centre
Dear Mr Dunn,
We are so grateful that you took the time to share your feedback with us and we thank you for the five star rating. It's lovely to hear that you had a great booking experience with our professional cruise expert Sophie recently and I will be sure to pass your kind words onto her directly. Thank you for choosing us and we wish you a wonderful trip when the time comes.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Alaska and Rocky Mountaineer
I required a bespoke package and Harris quickly turned this around providing a quote with good recommended hotels. We then spent some time talking it through with helpful advice provided. Many thanks
13 de outubro de 2025
Opinião espontânea
Resposta da Scotland’s Cruise Centre
Thank you for taking the time to rshare your feedback with us. It's great to hear that you had such a positive experience with our cruise expert Harris recently and that he was able to provide you with 5 star service. If there's anything we can do to assist you further please let us know.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Resposta da Scotland’s Cruise Centre
Dear Mrs Hale,
Thank you for sharing your positive review of our service. It makes our day to hear that we were able to provide you a 5 star booking experience recently. On behalf of our team, thank you for allowing us to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent customer service
Catherine Dorby made every effort to arrange the holiday we required.
9 de outubro de 2025
Opinião espontânea
Resposta da Scotland’s Cruise Centre
Dear Mrs Lawson,
Thank you for taking the time to share your feedback with us. It is lovely to hear that our cruise expert Catherine was able to provide you with excellent customer service recently. It always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience and I will be sure to pass your kind words of appreciation onto Catherine directly.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Very good staff and all the information…
Very good staff and all the information I need to know
15 de setembro de 2025
Resposta da Scotland’s Cruise Centre
Thank you for taking the time to leave us a 5 star review. We are delighted our team could provide you with all the information you needed.
Kind regards
Kerry Christie
Scotlands Cruise Centre
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.