Screenshelf Opiniões 

937
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Delivery and product was good, but then they started to spam me with emails asking to "share my experience". I've got one yesterday, and another one today, so I wanna share my experience: very annoyin... Ver mais

Classificada 5 em 5 estrelas

Absolutely worth it! I was looking for an original OLED display for my Honor Magic 5 Pro. I really needed an OLED panel, but after searching the whole internet, I was only able to find LCDs. Fortun... Ver mais

Classificada 5 em 5 estrelas

Fantastic service, exactly as described. We were very wary ordering a new screen for my cracked iPhone 11 as it all just seemed too hard and there were lots of concerning stories online. Screenshelf... Ver mais

Classificada 5 em 5 estrelas

Got 3 MacBook A2337 replacement screens, all installed without a hitch. Great to have a warranty on them for peace of mind and great value for a secondary school looking to save money on expensive IT... Ver mais

Informações sobre a empresa

  1. Loja de telemóveis

Informação fornecida por diversas fontes externas

Screenshelf.ie is Ireland's leading supplier of phones, phone parts and accessories.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

937 opiniões

5 estrelas
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Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 15% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(937)

68 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, exactly as described. We were very wary ordering a new screen for my cracked iPhone 11 as it all just seemed too hard and there were lots of concerning stories online. Screenshelf shipped very quickly and they had plenty of assurances that if the product didn't work they would take it back. Really simple fix following a YouTube tutorial, and the screen worked fantastically. Phone back to (nearly) new! Couldn't say enough good things about this company.

4 de agosto de 2026
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, lots of choice, competitive pricing and actual next day delivery. I will use them again.

17 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bought a screen from these guys

Bought a screen from these guys, not cheap BTW

After fitting Cracks began to appear all across it

I had screen protectors fitted and cover to try and prevent this but to no avail

I ask a phone repair guy i knew what to do

He to me to contact them directly, in his opinion "the screen was defective "

Even thought a period of time had passed i reached out to screenshelf with my problem

Not a nice customer experience .....

Obnoxious and rude, basically insist I was trying to pull a fast one

The can keen there money and whatever, it was the principle to me..and peed me off with their attitude

Amazon would be a way better service and I regret the day I found ScreeShelf.ie website

Part 2

Further to Screenshelf's response which i wasn't expecting and is completely unwarranted, the outcome is wholly irrelevant to the EXPERIENCE I've had

Customer care, note the word CARE, shouldn't be about a company trying to deviate front their responsibilities, to help and assist and comfort a disgruntled customer who felt aggrieved with the quality of the product purchased, but could have been corrected and that would have been that. Instead he, being me,
, was lambasted and belittled after reaching out on advice of a professional phone repair technician

The only thing that is indicative in this situation is incredulous character of your company, leading me to believe you guys have obviously sold out, moved your chat within customer care to an heartless AI bot with no soul, obviously a cost saving measure to keep your fat cat shareholders happy

I cant wait for the bubble to bust 😩

2 de junho de 2026
Opinião espontânea
logótipo da Screenshelf

Resposta da Screenshelf

Dear Sean,

You purchased this screen on 3rd March 2026 and first contacted us approximately three months later claiming that the display was defective. During the initial correspondence, you failed to mention that the screen was physically cracked.

Our warranty covers manufacturing defects and component failures. It does not cover physical damage, impact damage, installation damage, accidental damage, or damage caused after the product has been fitted and used.

Once the photographs were provided, it was clear that the screen had sustained physical damage. A cracked display is not indicative of a manufacturing fault and is therefore not covered under warranty.

We appreciate that this was not the outcome you were hoping for, but we apply the same warranty policy to all customers. Leaving a negative review does not change the fact that physically damaged screens are not eligible for replacement under warranty.

Kind regards,

ScreenShelf.ie

Classificada 5 em 5 estrelas

Great place

Great place to shop for a few phone parts. Product as described, well packaged and a fast delivery. I will shop here again, definitely. Very soon. 👍👍

6 de maio de 2026

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