Sealand Villas Opiniões 

312
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had a great week in Mallorca with this company & can recommend both them and Voramar Beachfront apartment which was everything we hoped it would be. Very good communication throughout & easy check... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a fantastic villa near Pollença, beautifully renovated and spacious grounds with complete privacy and lovely pool. The villa was a ten minute drive from Pollenca and just a couple more m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Zdecydowanie polecam! Willa na Majorce spełniła wszystkie nasze oczekiwania, kontakt z hostem szybki i bezproblemowy, wszystko naprawdę godne polecenia! Serwis sprzątający, nawet zaliczyliśmy serwis r... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Villa Fullos is fantastic, close enough to Pollenca to no feel remote, but far enough away to provide a peaceful countryside holiday. The villa is well equipped, very spacious and was exceptionally c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Arrendamento para férias

Escrito pela empresa

Welcome to Sealand Villas - private pool villas and apartments in Mallorca, Zakynthos and Corfu. We make booking simple, with a friendly team to support you from choosing the right property to completing your reservation. Book with confidence thanks to our flexible, worry-free approach, including free cancellation up to 60 days before arrival. We take care of your holiday accommodation; you make the memories.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

312 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(312)

30 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Mr & Mrs Lee

We have booked through Sealand Villas four times. We had another fantastic week. We have booked again for next year! Can’t wait! Thank you Audrey!

10 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Sealand Villas - Outstanding

We have used Sealand Villas to book our holidays for about 3 years - they are so helpful and so easy to deal with! We love that we can book our car hire at the same time and each Villa has exceeded our expectation. We wouldn't go anywhere else to book a Villa now.

25 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

You’ve got to get your holiday right…

You’ve got to get your holiday right and so go to the experts in the location you choose. Sealand have offered us the very best advice, support and service for over 15 years and helped us make some very happy memories in Pollenca. Sealand’s service was at its best during the Covid problems - their patience, professionalism and cooperation was of the highest standard when they must have been dealing with enormous commercial challenges of their own. You won’t find a better travel consultancy.

12 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful, spacious and comfortable villa

We had a fab stay at this villa. When you first arrive it really does have the wow factor with the lovely big front door and the landscaped gardens, and of course the large pool and surrounding outdoor area. The kitchen was well equipped and we found the utility area with washing facilities useful with two small kids. Beds are comfy and bedrooms spacious, was useful having the extra bathroom off the master bedroom.

We ate breakfast and lunch out on the terrace every day and and the surrounding hills are a beautiful backdrop.

The location is brilliant too - Puerto Pollensa is a 10 min drive, but Pollensa old town and Alcudia old town are also a 10-15 min drive so you have loads of choice for evening meals out. Pollensa old town was probably our favourite in terms of atmosphere. We also drove to Cap Formentor for the day which is a stunning beach and only took about 25 mins. Would love to go back one day!

28 de maio de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Used Sealand Villas on many occasions

Used Sealand Villas on many occasions. Always receive a very good service .
Audrey in the office is super efficient and helpful.
Stayed in some lovely villas in Pollenca
Would be nice if there were a few more properties in the town maybe.

7 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Audrey is very experienced

Audrey is always at the other end of the phone ready to answer queries and deals with them efficiently and promptly.

We have used Sealand Villas many times due to this reason.

It's a shame that the car hire is no longer an addition to the package along with the welcome hamper as these were always a really great USP and incentive to book through SV

We have always found Sealand villas good value for money.

9 de abril de 2022
Opinião espontânea
Classificada 2 em 5 estrelas

STAY AT CAN SALAS

STAY AT CAN SALAS

WELL WE WERE DISAPPOINTED WHEN WE ARRIVED. FIRSTLY A MASSIVE TWO INCH DIAMETER BLOOD STAIN ON ONE OF THE PILLOW CASES, DISGRACEFUL DOESN'T COME CLOSE. SECONDLY ALTHOUGH THE VILLA HAS A POOL AND SUNBEDS, IT IS UP TO THE VILLA OWNER TO DECIDE WHETHER TO PROVIDE PARASOLS. THIS VILLA DID HAVE ONE PARASOL, A BROKEN ONE, WHERE THE MIDDLE SECTION WAS BROKEN SO UNLESS YOU ARE THREE FOOT TALL IS OF NO USE TO ANYONE - WHY HAVE IT THERE IN THE FIRST PLACE IF ITS BROKEN. THEY DID REPAIR BUT TAPED IT UP!!!!
THE BEDS WERE THE MOST UNCOMFORTABLE WE HAVE EVERY SLEPT ON, ROCK HARD. BULBS NOT WORKING.

WE DID REPORT THE PARASOL AND THE BULBS ON OUR FIRST FULL DAY THERE BUT THESE WERE ONLY RESOLVED FOUR DAYS LATER!!!

WELCOME PACK, BECAUSE OF COVID THERE WAS ONLY PROVISION OF CLEANING ITEMS. ONE WASHING MACHINE CAPSULE AND TWO DISHWASHER TABLETS. ONE SMALL SPECIMEN JAR OF WASHING UP LIQUID. I MEAN COME ON, THE COST TO RENT THESE PROPERTIES IS THOUSANDS - PLEASE PROVIDE ADEQUATE CLEANING ITEMS.

AIR CON UNITS DEFINITELY NEED ATTENTION, VERY INEFFICIENT PARTICULARLY WHEN IT IS 32 PLUS DEGREES OUTSIDE.
.
WE HAVE RAISED OUR CONCERNS WITH SEALAND VILLAS AND ASKED FOR A GESTURE OF GOODWILL PAYMENT BUT THEY WILL NOT ENTERTAIN THIS, THEY SIMPLY PUSH THE ISSUES TO THE VILLA OWNER WHO OBVIOUSLY WE CANNOT CONTACT.

ON THE PLUS SIDE, AUDREY WAS GREAT AND HELPFUL SO THANK YOU AUDREY.

WE HAVE STOPPED AT ROSTOYA IN THE PAST WHICH WAS LOVELY BUT UNFORTUNATELY WE WILL NOT BE USING SEALAND VILLAS AGAIN PARTICULARLY NOW THERE IS NO CAR RENTAL INCLUDED.

JUST FOLLOWING ON FROM YOUR REPLY. THE BLOODSTAIN WAS CERTAINLY NOT SMALL, IT WAS TWO INCHES IN DIAMETER AND WE HAVE FORWARDED PICTURES TO YOU!!! THE PILLOWCASE WAS ALSO NOT REPLACED, I LAUNCHED IT INTO A WARDROBE IN THE THIRD UNUSED BEDROOM IN DISGUST.

UNFORTUNATELY THE OFFER OF 5% OFF A FUTURE VILLA WITH YOU WAS TURNED DOWN. LIKE MANY PEOPLE IN THE UK AND GLOBALLY AT THE MOMENT, WE ARE FACING DIFFICULT TIMES FINANCIALLY AND ALTHOUGH FOR SOME LUCKY FEW A VILLA HOLIDAY EVERY YEAR IS POSSIBLE, FOR US IT IS SIMPLY NOT AFFORDABLE.

1 de setembro de 2022
Opinião espontânea
logótipo da Sealand Villas

Resposta da Sealand Villas

We thank you for taking the time to write this review of our villa Can Salas and have taken the opportunity to read through your complaints and noted all the points you have raised.

We apologise for the small blood stain on a pillow case and this was replaced immediately for you and I can assure this was a very isolated incident. As advised, owners are not obliged to provide sun umbrellas and we were unable to provide a new one for you and tried our best to repair this. Regarding the beds in the villa, this is your opinion and we again have had no issues with the beds from previous guests. The bulb that was not working was replaced by our engineer.

The welcome pack is a gesture for our guests with a small amount of cleaning materials for the first few days of your stay. Due to covid we are unable to offer any food items etc which we used to offer.

Regarding the car hire, unfortunately we have had to discontinue this with our villas due to the increase in prices, as this is not sustainable as a company which we very much regret, however due to covid, companies have had to make many changes.

You have been satisfied with our villa Rostoya and Sealand as a company, where there was no issues as many of our repeat clients come back to us year after year.

We did offer you an additional discount of your next villa with us as a gesture of goodwill, however you turned this down.

We welcome the chance to serve you again at Sealand Villas as we work assiduously to constantly strive to offer world class service to our esteemed customers.

Classificada 5 em 5 estrelas

The booking process was so easy with Sealand villas.

The booking process was so easy with knowledgeable staff able to advise on the best location for our family. Car hire was included which just made getting from the airport to villa so easy. The Villa was great. Fully equipped with a great pool. This is the second Villa we have booked with Sealand Villa and they our our agent of choice. Thanks Audrey for always being at the end of the phone line to sort things out. 5 stars.

5 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

High standard and large selection

We use Sealand villas every year for the past decade and the villas are a very high standard and large selection. Any emergencies are dealt with quickly and efficiently. Audrey in the UK office is very helpful and informative. We wouldn't use any other villa companies for Majorca except for Sealand.

22 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

From first contact phone call to my on…

From first contact phone call to my on return call the staff at Sealand Villas have been nothing short of exemplary, patient and helpful, understanding and sympathetic. Thank you all for a magnificent holiday where we ten cyclists had exactly what we needed.

20 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service provided by Sealand…

Excellent service provided by Sealand Villas from the point of enquiry right the way through to our return from holiday. Very helpful throughout and nothing too much trouble. Cannot recommend them highly enough.
Dick Murphy

18 de novembro de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Nice Villa but some big issues

We booked our villa with Audrey who I have to say was fantastic, she made everything easy and was a big help.

However, when we arrived at the villa unfortunately it wasn't as good. We were given the wrong code so we couldn't get the keys to villa for another 2 hours and when you've been travelling all day this is the last thing you want. The water pump broke one evening so we had no running water in villa for about 12 hours they did do their best to fix it as soon as they can but it obviously ruins a day when you cant shower or flush the toilet. We had a jacuzzi which didn't work and when we emailed the in resort team they said they would send someone round to fix it but never did. The villa information book was also really poor didn't give any information about where bins were or how to work anything.

A big shame as the villa itself was lovely and Audrey was great at the beginning.

24 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous apartment

Fabulous apartment, right by the beach. Really clean and well stocked with everything you could think of. Rooms we serviced whilst we were there. Would highly recommend this apartment.

25 de outubro de 2019
Opinião espontânea
Classificada 3 em 5 estrelas

Nice little villa

Nice little villa. A little bit worn around the edges but fine for me and my husband. The chlorine in pool gave me a rash so didnt swim much - just one of those things. However it was pleasant to be able to walk into town so easily and once shutters were opened it was a nice atmosphere. However I wouldn't say it was in luxury section, more rustic. More than two people would be too crowded.

23 de outubro de 2019
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais