Searchpointuk Opiniões 

110
TrustScore: 1 em 5

1,2

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Wish had seen this site before agreeing to anything!! Naively agreed to this but on further consultation decided not to go ahead. No money had passed hands but have been informed that we made a bus... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

As some one who has previously worked for this company, I advise you to continue to ignore their calls. You can do what the business provides yourself COMPLETELY FREE! No point asking them to remove y... Ver mais

Classificada 1 em 5 estrelas

Following a cold call my boss took out a contract with this company. Paid the fee and then unable to send alterations. Several phone calls which resulted in 4 different email addresses all returned... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de Marketing Digital

Informação fornecida por diversas fontes externas

Want to increase your online exposure to customers? Search Point UK is a digital marketing agency that specialises in the creation and management of Google My Business listings based in Leeds, West Yorkshire.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Todas as opiniões

(110)

2 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Deceiving scammy emails from this…

Deceiving scammy emails from this company is what led me here.

2 de janeiro de 2022
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Brad, If you could please supply us with your details so we can see what emails you have been receiving and why you have been receiving these. You can either get in touch with us via phone on 08448261152 or via email on hello@searchpointuk.co.uk. Once we receive your details we will happily look into this for you.

Many Thanks, Search Point UK

Classificada 1 em 5 estrelas

Rude and not professional.

When I answered and said i was not interested the woman just hung up. How rude if you call someone and they don’t want what you are selling then a bit of respect and some manners should still be applied.

22 de dezembro de 2021
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logótipo da Searchpointuk

Resposta da Searchpointuk

Hello, would it be possible for you to please supply us with some details so we are able to locate the call and look into this further. You can either contact us on 08448261152 or via email on hello@searchpointuk.co.uk.

Many Thanks, Search Point UK

Classificada 1 em 5 estrelas

Avoid avoid avoid avoid avoid

Avoid avoid avoid avoid avoid. They will literally tell you anything to get you to sign up - even such things as 'Its Free' which initially maybe the case, but alas its not really free (otherwise they wouldn't be phoning offering it).

6 de outubro de 2021
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logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Al,

We have looked against our system and we are unable to find any details about yourself. If you would like to discuss the issues you have faced further then a member of staff would be happy to help. You can either call us on 08448261152 or email us at hello@searchpointuk.co.uk.

Many Thanks
Search Point UK

Classificada 1 em 5 estrelas

This company is unbelievable

This company is unbelievable. I started a new job in June and they called me in September to ask if I wanted to renew. I told them I knew nothing of them and to email me any details to see if this is something our company needs. They never emailed then called again to ask me if I was authorised to make payments which I said I was. They have used this call recording to say I have accepted another years agreement and are constantly ringing me everyday to get £300. I have told them we are not interested and the company does not need it. They continue to ring and ring and ring. This is harassment!! They seriously must be desperate for clients if they have to hound people like this. STOP CALLING ME WE DO NOT WANT YOUR SERVICE!!!

14 de setembro de 2021
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Li,

We have checked against our system and we are unable to find any information about you in order to look into this for you. If you would like to get in touch with us then we will happily look in to the issues you feel that you have had. Please either call us on 08448261152 or email us on hello@searchpointuk.co.uk

Many Thanks
Search Point UK

Classificada 1 em 5 estrelas

Don't even accept the free trial! Its not worth it

I told them from the beginning of the phone conversation that we did not want to move forward after the trial period but the guy on the end of the phone was persistent and would not take my polite no for an answer
Awful customer service, I gave them my reasons not to move forward with them but that wasn't good enough. Eventually got off the phone to them 20 minutes later after I was trying to stay polite for as long as possible!!!

18 de agosto de 2021
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Hannah,

We apologise you feel this way. Our sales representative called you as a duty of care to inform you of how the listing had performed for you over the 30 day free trial period. On this call it was up to yourself if you wanted to continue with our service for the next 12 months which you then cancelled and has since been cancelled on our system. If you wish to discuss this any further please do not hesitate to contact us.

Many Thanks, Search Point UK

Classificada 1 em 5 estrelas

The reviews say it all

The reviews say it all - scammers who call on an 'anonymous' number. Leave well alone and as a digital marketer with over 20 years experience what they claim to offer is false.

13 de agosto de 2021
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logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Ewan,

We have looked on our system and are unable to find your details. If you would like to discuss this further with a member of our team then we would be more than happy to help. You can either call us on 08448261152 or email us on hello@searchpointuk.co.uk.

Many Thanks, Search Point UK

Classificada 1 em 5 estrelas

Avoid.

Continuing to cold call me despite me asking to be removed from their system. Avoid.

Based on their previous replies they'll likely state that they have no record of me as a customer, that would be true - I will not sign up to a company that offers a service that you can easily do for free yourself.

Please stop calling.

***Edit after Searchpoint reply***

Then your logs are as shoddy as your operating practices. You called me at 11.46am on the 7th July. If you check the call log it was a short call since I put the phone down.

Not sure how me calling you and asking you not to call me again is a productive use of my time when you’ve never respected the request before.

7 de julho de 2021
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Marc

As suggested we are unable to find a record of a customer within our system with your contact name. We are also unable to find your contact name within out call logs. Should you wish to be removed from our calling system please do contact us on 0844 826 1152 and provide us with your information so that we are able to remove your details.

Many Thanks, Search Point UK

Classificada 1 em 5 estrelas

Please Avoid this company

Recently signed up to this company and after they took my money they up to now haven’t provided the service they were to suppose to offer. Wish I saw their reviews before signing up, lesson learnt and I’m reporting them to trading standards

15 de junho de 2021
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logótipo da Searchpointuk

Resposta da Searchpointuk

Hello, if you would be able to provide us with some more information about yourself then we can look into the issue you have had. We can assure you that we would never just take money as we don’t store any card details on our system. We look forward to hearing from you.

Many Thanks, Search Point UK

Classificada 1 em 5 estrelas

Dirty tactics / how to get your listing back

In 2020 I decided to agree to a 30 day no obligation trail on google my business with search point. It was made clear to me once my trail came to an end they would call me with the results of how it went and then it’s upto me to proceed or not ( this all seems fair ). In the end I decided not to go ahead for many various reasons financially , covid reasons etc I thought that would be the last I’d here from them but how wrong I was. About 4 month later I got a call saying they’d left my page up despite me not agreeing to proceed after the trail and are wanting to charge me less then the original price again I said no and to take remove the content they added during the trail period. Another few months pass and guess who. By this point I had lost it with them it’s clear dirty sales tactics, I ended up having to do some research on them and on google my business on how to get ownership of my page . I would strongly recommend to anyone who’s had the unfortunate pleasure of dealing with these cowboys to create a gmail account if you don’t have one already then call search point and ask for full ownership of your page which by Google’s guidelines they have to do in a timely manner. Now I own my page and changed it to how I want it and I didn’t pay these scammers a penny

14 de junho de 2021
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello James,

We have checked our system and are unable to find any details about you or your business. If you would like to provide us with some more details then we will be more than happy to look into this for you. We look forward to hearing from you.

Many Thanks, Search Point UK

Classificada 1 em 5 estrelas

Harrassing and unprofessional

This company have listed my business without my permission and have the audacity to keep calling me to ask for payment for it. One call in particular from them was quite distressing as the person who phoned me insisted on payment even though they admitted they were in the wrong by continuing to list my business details despite my lack of consent. They continue to keep the listing live and continue to harass me with calls about payment.
I am at a loss as to what to do.

3 de junho de 2021
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Danielle,

I can see from our system that your account has been cancelled. If you would like to discuss this, further please get in touch with us.

Many Thanks,
Search Point UK

Classificada 1 em 5 estrelas

Stay away

Stay away I used to work for this place unfortunately and saw the poor practices they had in how staff & customers are bullied don’t apply to work for them you’ll be gone before you finish training and potential customers be aware google my business is free it’s easy to manage don’t let these manage it on your behalf for £250 plus vat

Also note I won’t disclose my name search point

20 de maio de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

********STAY AWAY!!!

********STAY AWAY!!!! SCAM ALERT!!!**************

16 de maio de 2021
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Kay,

We have looked against our system and we are unable to find any records of you as a customer of ours. We can ensure you that we are not a scam, if you would like to discuss the issues further please do get in contact with us.

Many Thanks, Search Point UK

Classificada 1 em 5 estrelas

Sales calls become a nuisance

This company sells services that I don't want - I am not prepared to hand over control of my company's Google listing to a company have have cold-called me, even if the service is offered on a 30 day, no obligation trial. I have asked them to send me some company details, and these have not been provided. When I told them that I didn't want to proceed, they continued to phone, telling me that they needed me to confirm a Google code. I have asked them to remove my details from their database three times, and I'm still getting calls.
Addendum: After emailing them to formally request removal from their database, (and after I had posted this review) I did receive a call of apology saying that the calls had been because of problems with new recruits. Given that all the new recruits used *exactly* the same script each time I voiced my view that I didn't wish to proceed, and continued to push me to proceed with them, I am sceptical about this. But, to be fair, the calls have stopped.

11 de maio de 2021
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Jay,

After checking our system it would seem that we have discussed your concerns directly with you and the issue has been resolved. If you require anything further in the future then please don’t hesitate to contact us.

Many Thanks
Search Point UK

Classificada 1 em 5 estrelas

Sack you a day before your training is up so they don’t have to pay you

From experience of other friends/family this is not a great place to work at. They take you on for 2 weeks training and sack you the day before the training ends so they don’t have to pay you...I would call that slavery. They don’t have a valid reason to sack you. If I was you I wouldn’t bother wasting time and doing the training...they’re only going to sack you anyways.

7 de maio de 2021
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Sarah,

In the interests of clarity for other readers, we would like to confirm that you are not, nor have ever been, an employee of Search Point UK. Whilst we are unable to comment on individual cases, we can confirm that our recruitment and on-boarding processes are legal and verified by solicitors and do not seek to envoke others in acts of slavery or waste time. That is not a productive way for any business to operate. If your relation would like to contact us directly we would be more than happy to discuss with them the valid reason why their training was failed. We look forward to hearing from them.

Many Thanks, Search Point UK

Classificada 1 em 5 estrelas

Scammers

Scammers, take your money and don't do anything for you. Avoid this Company and please don't get sucked into their sales pitches, it's all lies, You can manage your own Google account yourself.

26 de abril de 2021
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Mark,

Having searched through our data base we have been unable to locate your details. In regards to your review you mention you can manage your Google account yourself, this is something that is highlighted on our website. We also inform people how they can set up their own Google My Business Listing. If you would like to discuss this any further then please contact us and we will happily assist you.

Many Thanks, Search Point UK

Classificada 1 em 5 estrelas

Just hang up if they call you

A horrific company with disgusting practices.
Hard Sold me some SEO for a non existent website.
It was easier to pay £125 to get them to stop calling me. It was during a mentally vulnerable time in my life and no, not ever again.
Hang up, block the number and get on with your life.

Edit after the reply by SPUK

SO YOU MISS SOLD ME!
That ladies and gentlemen is all you need to know about Search point UK

19 de abril de 2021
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logótipo da Searchpointuk

Resposta da Searchpointuk

Hello,

After checking our system, we have been able to find your details. We can see that the last time we spoke with yourself was back in April 2019, when you cancelled your account. In your review, you mention SEO and websites, we do not manage either of these products. As stated on our website we offer the management of Google my Business pages only. If you would like to discuss this further then please get in touch with us and we will happily help you.

Many Thanks, Search Point UK

Classificada 5 em 5 estrelas

Impressive and supportive service!

I am very impressed with the level of support and help provided by Searchpointuk for my business.

I have had help working out what the functionalities are on Google My Business, help with posting content, advice on how best to leverage and soon I will be asking for instruction on how to use the analytics to measure performance and improve my listing.

This level of support allows me to get on with caring for my customers instead of trying to figure out how to navigate myself behind the scenes of GMB.

Really pleased with the customer care, it's prompt knowledge and there's an eagerness to provide support.

High recommended, money well spent!

12 de abril de 2021
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logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Anita,

Thank you for taking time to leave us such a positive review. We are glad you are impressed with the level of support and help we have provided you with as this is something we work hard towards achieving. We look forward to working further with you in the future, please don’t hesitate to get in contact with us should you require anything further.

Many Thanks, Search Point UK

Classificada 5 em 5 estrelas

I joined with the search point team 2…

I joined with the search point team 2 months ago after a colleague recommended them to me . She had been with them over 1 year. I would say that any business that requires a digital presence should be posting on their GMB page as an essential part of their social media advertising.The challenge is always the time to do this and the know how. I would highly recommend Simon and his team to take this over for you. They have an understanding of how GMB works and will work with you in a prompt fashion to maximize it for you.

8 de abril de 2021
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logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Sushila,

Thank you so much for leaving us such an amazing positive review. We work hard towards making sure our customers are happy with the service we offer and all we do to help our customers with their Google My Business listing. We have also informed Simon of your kind words and we look forward to working more with you in the future.

Many Thanks,
Search Point UK

Classificada 1 em 5 estrelas

This company is a scam

This company is a scam. All they are built on and do is inhumane and they put people desperate for a job into awful predicaments.

They will call a business to offer a service that can be done yourself with the right know how. If you don't have that know how, find somewhere else to teach you that know how for free and not be charged hundreds a year for their 'service'.

You've got to feel for the people who are there making the phonecalls. They've just worked for the company doing their in-house training for two weeks with NO PAY. They hire on temporary contracts and ditch them before the worker has the chance to be made permanent and before the company has had to pay said worker too much money. The poor callers are bullied into script reading phone calls and sacked on the spot for a multitude of reasons. I can't even comprehend that places of work exist like this in 2020!

Don't trust the company. It's irrelevant in modern technology needs and I can't understand how they're still going. A five minute Google search can unveil all sorts from a previous dissolved business and other secrets through Companies House.

23 de novembro de 2020
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logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Heather,

Your review reads as if you are a former employee of ours however we are unable to find any record of your employment with us. We would appreciate it if you got in touch with us so that we can check if there has been some confusion. We don’t employ on temporary contracts and we always engage our staff in training prior to them being offered a contract with us – perhaps there has been some misunderstanding as to which business we are. We look forward to your call.

Many Thanks, Search Point UK.

Classificada 1 em 5 estrelas

Scam company

Please do not accept their services. I had the misfortune of accepting a job at this company a couple of years ago due to being absolutely desperate for a job. Despite my financial worries I ended up leaving shortly after training as I could not in good conscience continue there.
I wanted to leave a review to offer advice to anyone being harassed by them. While in training I was instructed to not remove anyone from our call list even if they requested it(this is illegal). We were only allowed to remove someone from the list if they said their business was no longer operating--if they are not leaving you alone, tell them this.
And PLEASE report them to ofcom/trading standards. I reported them when I left the company but looking into their history they've been very slippery by changing names/owners. While their proposed business model is technically legal (though scummy), instructing employees not to remove people from the call list is absolutely not. The owners of this business are exploitative to both their customers and employees. I am deeply sorry to have been involved with this company, however briefly, and I really hope this review helps people avoid their predatory tactics.

19 de novembro de 2020
Opinião espontânea
logótipo da Searchpointuk

Resposta da Searchpointuk

Hello Alice,

We can see by the review that you believe you were employed by Search Point UK. We are unable to source a record of your employment with us and would ask that you contact us to discuss your issues so that these can be rectified.

Many Thanks, Search Point UK

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