Complete Scam artist. Call you saying ''they've been managing your google account'' (Basically then read you public google details back to you on the phone to make it seem like they know your informat... Ver mais
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Leia as opiniões dos outros
Wish had seen this site before agreeing to anything!! Naively agreed to this but on further consultation decided not to go ahead. No money had passed hands but have been informed that we made a bus... Ver mais
A empresa respondeu
As some one who has previously worked for this company, I advise you to continue to ignore their calls. You can do what the business provides yourself COMPLETELY FREE! No point asking them to remove y... Ver mais
Following a cold call my boss took out a contract with this company. Paid the fee and then unable to send alterations. Several phone calls which resulted in 4 different email addresses all returned... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Want to increase your online exposure to customers? Search Point UK is a digital marketing agency that specialises in the creation and management of Google My Business listings based in Leeds, West Yorkshire.
Informações de contacto
Reino Unido
- searchpointuk.co.uk
1,2
Muito mau
110 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Irritating cold calling company
Despite telling this organisation we are not interested in their services they keep ringing, trying to sell us a "free company listing on google".
I have told them twice today that we are not interested and was informed that they will ring every day until they speak to the person they want.
This isn't going to happen!!
21 de maio de 2019
Opinião espontânea
Resposta da Searchpointuk
Hello Ruth,
We have checked our system and were unable to find your details. In relation to the points raised in your review, we offer our customers a 30 day free trial of the management of their Google My Business Listing, At the end of the 30 day free trial a representative calls to discuss continuing with the management of the Google My Business Listing. All this information can be found on our website under our customer journey tab. If you wish to discuss this any further then please contact us and we will happily help.
Many Thanks,
Search Point UK
Total Harassment
For the past 6-9 months every single week somebody from the Search Point UK phones us trying to sell their services.
Every week I politely refuse and ask them to remove my details from their database but they never do. Last week I e-mailed them asking them to please stop phoning me but they did not have the courtesy to reply.
Today they have just phoned me again trying to sell to me. I again asked them to stop phoning me and the very rude woman today said “No, we will continue phoning you until you register with us”
This is total harassment and surely is illegal.
As they withhold their phone number I unfortunately cannot block them from phoning
28 de fevereiro de 2019
Opinião espontânea
Resposta da Searchpointuk
Hello,
We have checked our system and were unable to find your details. In relation to the points raised in your review, we would always respond to our customers emails within a maximum time period of 48 hours. We have a strict quality control department and our staff are continuously monitored and trained within their roles.If you would like to discuss the issues you have mentioned further to allow us to pinpoint specific calls that may be an issue please get in touch and we would be more than happy to help.
Many Thanks,
Search Point UK.
Despicable work practices
Despicable work practices. No accountability for poor behaviour.
If you are stupid enough to show any interest, expect between 1 and 3 phone calls a day until you cave in and sign up. Then expect the accounts team to harass you even though you have made it clear that you will not be paying for a week.
On the plus side, I am assured that my nonexistent website is top of google. Yay!
And don’t pay full price, searchpoint google(not affiliated) will drop the price Lickety split.
But essentially, I’m paying £120 just to stop the phone calls.
6 de dezembro de 2018
Opinião espontânea
Resposta da Searchpointuk
Hello Andrew,
We can see from our records that you agreed to go ahead with our service on 27th November 2018. In relation to the points raised in your review, our accounts department will contact you once the invoice is past due to discuss and obtain payment. We have a strict quality control department and are unable to confirm or guarantee listing rankings however, we can assure you that your listing would have appeared on Google Search and Maps. On every call to our customers, we confirm that we are calling from Search Point UK. If you wish to discuss this further then please don’t hesitate to get in touch with us.
Many Thanks,
Search Point UK
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