Secret Aesthetics Opiniões 

203
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Professional friendly service! I'm so glad I found Secret Aesthetics I wouldn't go anywhere else. Dr Naqvi makes you feel relaxed and at ease during procedures. I'm currently having the vitamin IV. Dr... Ver mais

Classificada 1 em 5 estrelas

UPDATE after the clinic's reply to my review: This response from the clinic is completely false and fabricated. No one ever advised or even mentioned dissolving my previous fillers t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A warm welcome with a few minutes early to my appointment. I was offered a massage chair in a cosy room with relaxing music to make my wait comfortable and relaxing. Dr. Haroon is calm, super friend... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been visiting Secret Aesthetics for over 2 years now and each and every time I have had amazing service. Dr Navqi always puts you at ease and explains everything thoroughly and is on hand to an... Ver mais

Informações sobre a empresa

  1. Spa facial

Escrito pela empresa

Located and exclusively in Harvey Nichols Birmingham, Secret Aesthetics is set to be Birmingham's most luxurious doctor only, non-surgical aesthetic clinic with complimentary Mailbox parking for all clients and additional privacy facilities and concierge service available upon request. Nestled within a private floor of the opulent Harvey Nichols in The Mailbox, Secret Aesthetics are proud to welcome national and international clientele to Birmingham’s premier award-winning mediluxe aesthetic clinic. Founded by industry expert Dr Naqvi and Dr Zoya, Secret Aesthetics offer advanced treatments in the fields of cosmetic dermatology, non-surgical aesthetics and medical treatments. The list of extensive procedures at the clinic include anti-wrinkle injections, lip fillers, tear trough fillers, non-surgical rhinoplasty, IV vitamin drips, mesotherapy, skin boosters such as Profhilo, PRP, and the world renowned Endolift. We are proud to be the first and only provider of the revolutionary Endolift in Birmingham and the Midlands.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

203 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 66% das suas opiniões negativas

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3,8

Todas as opiniões

(203)

8 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing first experience

I recently had my Botox appointment with Secret Aesthetics and I was thoroughly impressed with the entire experience! From the moment I walked in, the lady at reception was warm and welcoming, making me feel at ease.
Dr Haroon took the time to explain the procedure in great detail, putting any concerns I had to rest. I was a bit nervous as it was my first time getting Botox, but he alleviated all my concerns and made me feel comfortable throughout.
The procedure itself was quick and painless, and I was amazed at how easy it was. Dr Haroon was attentive and professional throughout, ensuring that I felt relaxed and supported throughout the entire process.
I'm thrilled with the results so far and would highly recommend Secret Aesthetics to anyone considering Botox. The level of care and attention to detail is exceptional, and I feel confident that I'm in good hands. Thank you to the entire team for making my experience so positive!

1 de junho de 2024
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Resposta da Secret Aesthetics

Hi C Khalsa,

We hope you are having a wonderful day.

Thank you so much for your review and kind words, we are so glad you enjoyed your visit and had such an amazing service with Dr Haroon.

We look forward to seeing you again!

Warmest Regards
Maisie
Secret Aesthetics, Harvey Nichols
Birmingham

Classificada 5 em 5 estrelas

Fillers and botox

I had cheeks, jaw and Botox done with Dr Naqvi and he was amazing! Gave me the exact face shape I wanted - was so gentle and didn’t hurt at all. Wouldn’t go anywhere else - everyone was so attentive!

28 de junho de 2024
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Resposta da Secret Aesthetics

Hi Ryan,

I hope you're well.

Thank you for your kind words. We're so happy you had an amazing service from Dr Naqvi.

We hope to see you again soon!

Warmest regards,
Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

Classificada 5 em 5 estrelas

I had a consultation with Dr Zoya for skin…

I had a consultation with Dr Zoya regarding my skin, constantly breaking out, using way too many harsh products which kept leaving me with dry, flaking, itchy skin to what I thought was helping and just WOW! Honestly the results have been unbelievable, I was even on holiday recently and two people came up to me at separate times asking me what I use! It’s so nice to have somebody so professional, compassionate & knowledgeable finally clear your skin up with realistic expectations & results! The biggest compliment you can get is “what foundation are you wearing” as to my reply is none, thank you SO much Dr Zoya for giving me my confidence back!

3 de junho de 2024
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Resposta da Secret Aesthetics

Hi Tommie,

I hope you're well.

Thank you for your very kind words. We're so pleased you're happy with your results and and the service you've received.

We look forward to seeing you again soon!

Warmest regards,
Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

Classificada 5 em 5 estrelas

Botox for the first time

So I had my appointment Saturday with
Dr Taran Rai and straight away I felt at ease, she sat and listened to everything I was concerned with and offered an opinion and what would work best for me, I had Botox for the first time and was very nervous but made the experience easy and painless, it’s been 4 days and I’m liking my results I have already rebooked for my next appointment.

29 de junho de 2024
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Resposta da Secret Aesthetics

Dear Emma,

Thank you for sharing your positive experience with Dr. Taran Rai. We're delighted to hear that you felt at ease and well taken care of during your visit. It's wonderful to know that your Botox treatment was easy and painless, and that you are pleased with the results. We look forward to seeing you at your next appointment

Kindest regards,
Akila

Classificada 5 em 5 estrelas

Excellent information Consultation

Just had my first skin consultation with Dr. Humaira.
I loved the questions about my expectations and what I wanted to achieve.
Factors affecting any treatment considerations were thoroughly discussed and addressed.
I feel so comfortable and at ease with S.A professionals.
I love how my skin plan and any future treatments will support each other long term to strengthen the fascia or scaff matrix of my skin which will enhance any future treatments.
I’m super excited.
Appreciated how a cost benefit analysis as well as skin analysis was offered to ensure long term are viability and worth of treatments.
Weight loss, mass loss ans how it affects the structure of the face and realistic outcomes were discussed as well as the potential of undesired results.
Just a friendly helpful chat with a professional Dr. No pressure.
I would highly recommend every partner gift their loved one a Secret Aesthetic consultation as a gift experience.

Thanks for the hospitality Maryam.

21 de junho de 2024
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Resposta da Secret Aesthetics

Dear Mahreen,

Thank you for your positive feedback! We are thrilled you felt comfortable and informed with Dr Humaira. We appreciate your recommendation and look forward to supporting your skin journey.

Best wishes,
The Secret Aesthetics Team

Classificada 5 em 5 estrelas

Another great experience

Another great experience, this time undergoing Botox and polynucleotide injections with Dr.Taran.

The professionalism, facilities, qualifications, transparency and ethical standards make Secret Aesthetics the only place I will go for Botox, filler or other cosmetic treatments.

30 de maio de 2024
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Resposta da Secret Aesthetics

Hi Kristen,

I hope you're well. Thank you for your kind words. We're so happy you had a great experience with Dr Taran for you Botox and Polynucleotide treatment.

We hope to see you again soon.

Warmest regards,
Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

Classificada 5 em 5 estrelas

AMAZING 👏

I have been to Secret Aesthetics several times and no matter who you book your treatment with the service and results are super efficient and consultation is nothing but true honest one.
There's so many clinics offering treatments but its important to choose one that has your best interest at heart .
Secret Aesthetics are truely amazing at what they do.
I absolutely love the treatment I've had and results are so natural looking .
Thank you.

8 de maio de 2024
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Resposta da Secret Aesthetics

Hi Pally,

I hope you're well.

Thank you for your kind words. We're so happy you loved the treatment and your results.

We hope to see you again soon!

Warmest regards,
Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

Classificada 5 em 5 estrelas

Spider vein treatment

The professional, discreet, personal, informative, considered consultation and treatment was exceptional - appropriate check-ins and fantastic treatment - please be sure to pass my thanks

11 de maio de 2024
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Resposta da Secret Aesthetics

Good Afternoon Michelle,

Thank you for your review and your kind words. We are so glad you enjoyed your recent visit to Secret Aesthetics and will pass on your comments to our team.

We look forward to seeing you again.

Kind Regards
Secret Aesthetics

Classificada 5 em 5 estrelas

Dr Haroon is absolutely fantastic!

Met with Dr Haroon and he is absolutely fantastic. He takes his time to explain everything first, which I really appreciated. It's clear he loves what he does as it shines through. I will definitely be back and will only ever see Dr Haroon from now on. :)

18 de abril de 2024
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Resposta da Secret Aesthetics

Hello Georgia,

thank you for sharing this 5 star review, we are so happy you enjoyed your treatment with Dr Haroon and we look forward to seeing you again in the clinic soon.

Warmest regards,
Telayah
Secret Aesthetics,
Harvey Nichols,
Birmingham

Classificada 5 em 5 estrelas

Highly recommended

Highly recommended. I never write reviews but felt compelled to add to the positive comments that led me to Secret Aesthetics. The follow up service provided was excellent. Thanks to Haroon Ashraf and his team for their professionalism and friendly service.

14 de março de 2024
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Resposta da Secret Aesthetics

Hello Paul,

Thank you for sharing these kind words, we are so happy that you have had an excellent experience with ourselves.

We look forward to see you again soon.

Warmest regards,
Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

Classificada 5 em 5 estrelas

Best skin clinic …


"I had a wonderful experience at the aesthetic clinic today. Dr. Naqvi was excellent - very knowledgeable and explained everything thoroughly. Moreover, Louise at the reception was brilliant; her customer service and hospitality truly stood out. I highly recommend this clinic for outstanding care and exceptional service all around!"

28 de março de 2024
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Resposta da Secret Aesthetics

Hi!

Thank you for your kind words, we really appreciate it.

We're so happy you had an excellent experience with Dr Naqvi and you received brilliant customer service and hospitality from Louise.

We hope to see you again soon!

Warmest regards,
Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

Classificada 5 em 5 estrelas

Don’t go anywhere else!

Wow! What can I say. I had the absolute pleasure of a wonderful consultation with Tara this evening and she was wonderful - a true professional and very caring and sweet. She knows her stuff about skincare and was so thorough during my consultation that I didn’t need to ask any questions, only “when can I have my treatment?!”. The lovely Louise on reception was also really lovely and asked me if I would like to wait in the relaxation room when she heard I’d had a long journey to the clinic, bless her and brought me a lovely Diet Coke. The customer experience really was wonderful and I felt immediately relaxed and very attended to. I’ve never been anywhere and felt so special. Thank you so much, can’t wait to have the first of many treatments on the 18th! Lots of love, Sinead Jakes

27 de março de 2024
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Resposta da Secret Aesthetics

Thank you Sinead for such a wonderful review it really means such a lot to us, we are so pleased you enjoyed your experience here with us at Secret Aesthetics. We look forward to welcoming you back here in the clinic at Harvey Nichols.

Classificada 5 em 5 estrelas

Welcoming experience

I would just like to say from the first consultation to the continuous treatment I have been having the environment has been very welcoming and inviting. I feel comfortable to ask any question and the staff constantly try to tailor the experience directly to you and do check in to see how you are progressing.

26 de março de 2024
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Resposta da Secret Aesthetics

Thank you Elle for such a lovely review, we are so very happy that you had a great experience here with us, & we look forward to welcoming you back here in the clinic at Secret Aesthetics Harvey Nichols.

Classificada 5 em 5 estrelas

An excellent experience from day one.

An excellent experience from day one of visiting Secret Aesthetics.
A beautiful relaxing and calming environment with the relaxation room and comfy chairs.
Dr Zoya is the best in the Aesthetics business with a wide range of knowledge and expertise.
There are a wide range of treatments available all tailored to suit your expectations.
A tailor made plan especially for you with a skin care package to suit you.
Nothing is too much trouble from the reception staff right through to the Dr's.
I cant express just how nervous I was, but the calming environment with a warm welcome from everyone, has made me feel at ease on my visits.
I can't thank everyone who as been with me on my journey enough, for all the information, reassurence and questions answered before during and after treatment.
Dr Zoya, you and your team are all amazing and I would NEVER put my trust in anyone else.
A*****

13 de fevereiro de 2024
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Resposta da Secret Aesthetics

Hello Claire,

Thank you so much for sharing this review, we are so happy to be a part of your journey at Secret Aesthetics.

We are happy to hear your skin care plan, treatments and the service at the clinic made you comfortable and we cannot wait to see you on your next visit.

Warmest regards,
Telayah,
Secret Aesthetics,
Harvey Nichols, Birmingham

Classificada 5 em 5 estrelas

Beautiful clinic and wonderful Doctors

I went to Secret Aesthetics to have my lip filler dissolved and as I was there Dr Zoya said she will always look at her clients skin profile as she is a specialist skin doctor. The information this lady has told me about what my skin and what it needs is incredible. I thought fillers and Botox is the answer to a younger appearance but we discussed BBL and micro needling to improve collagen and this is something I have never considered. She also explained the importance of using SPF and skincare to suit my skin and sent me a tailored schedule with all her recommendations. I will 100% be back for the BBL next and she also said it was time to dissolve my cheek filler (done elsewhere) Her honesty and professionalism has not even made me question it and I’ll be back for that too. I went in for lip filler dissolving which I’m really happy with but I got so much more out of visiting this clinic than I could have imagined. Thanks so much you are wonderful.

19 de março de 2024
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Resposta da Secret Aesthetics

Hello Katie,

Thank you for sharing such a kind review we are happy to hear you were happy with your lip filler dissolving and we cannot wait to see you for your BBL laser and Microneedling treatments.
Warmest regards,
Secret Aesthetics,
Harvey Nichols, Birmingham

Classificada 1 em 5 estrelas

Waste of time

I had a consultation with Dr Humaira, received a text one hour before the consultation from Dr Humaira asking to cancel and rearrange. I then was texted with a notification that I would get a call within 30 mins. Then nothing, waited all day. Complete waste of time.

20 de março de 2024
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Resposta da Secret Aesthetics

Dear AK,
The call back request you booked was via an external marketing company we hired who have their own call back calendar not linked to ours. As this was not booked in to our booking system, we have been completely unaware of this issue until seeing your review. We thank you for bringing this to our attention. The marketing company has apologised and would like to offer you a gift voucher to use at our clinic for the inconvenience caused.
We would be grateful if you could take down this review as it is not due to a fault of our clinic nor a true reflection of our teams service. If you wish to redeem your gift voucher or would like to take the matter further with the marketing company please kindly email info@secretaesthetics.co.uk

Kind Regards
The Secret Aesthetics Team

Classificada 5 em 5 estrelas

Doctor Haroon was really professional…

Doctor Haroon was really professional and great at his job. :)

14 de março de 2024
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Resposta da Secret Aesthetics

Thank you for leaving such a kind review about our team.

We hope to welcome you back soon.
Kind Regards The Secret Aesthetics Team Harvey Nichols Birmingham

Classificada 5 em 5 estrelas

Super!

Super!! Very professional approach and great job you know you’re in safe hands.

14 de março de 2024
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Resposta da Secret Aesthetics

Thank you so much for taking the time out to write such a lovely review!
We hope to welcome you back soon.
Kind Regards
The Secret Aesthetics Team
Harvey Nichols Birmingham

Classificada 5 em 5 estrelas

Dr Zoya

I had booked in for a skincare consultation with Dr Zoya, I can honestly say it was one of the most thorough consultations I’ve had. Dr Zoya is very knowledgeable in her field and is passionate about skincare, she analysed my skin and explained the issues I have and suggested products that may help and some in clinic treatments.
I didn’t feel rushed or any pressure to purchase any products or services
I received a comprehensive skin care plan by email, what I liked was everything was itemised and you can pick and choose any items to purchase, also the steps in which to use the products Am/Pm.
Dr Zoya is a lovely warm welcoming lady I felt completely at ease, the clinic is beautiful and very relaxing, reception staff also very warm and welcoming.
Overall a very positive informative consultation, look forward to starting my treatments.

30 de janeiro de 2024
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Resposta da Secret Aesthetics

Hello Julie, Thank you for sharing this review we are so glad that you felt welcomed and enjoyed the relaxing experience in the salon.

We hope to see you again soon,

Secret Aesthetics,
Harvey Nichols

Classificada 5 em 5 estrelas

Amazing service!

Amazing service!! Dr. Haroon is impeccable

1 de fevereiro de 2024
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Resposta da Secret Aesthetics

Hi Rahela,

Thank you for kind words. We're so happy you've had an amazing service.

We hope to see you again soon!

Warmest regards,
Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

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