No issues with the products. Excellent products. But there were two company web portals, different names, but same content and layouts. From both sites, I had to reenter shipping addresses, billing ad... Ver mais
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Leia as opiniões dos outros
Replacement lockset was received quickly. Installation took only a few minutes with no problems. Out of the box into the door housing with only a few adjustments needed. New lock works well. This... Ver mais
A empresa respondeu
You sent the wrong parts! We ordered Marks 22AC. Confirmation #5829. You delivered 175B/26D!! Your customer service is unresponsive with phone calls to 877-202-8118. This needs to be remedied im... Ver mais
A empresa respondeu
The lock is heavy duty and really well manufactured. It performs flawlessly and its very secure. It fit my door like a glove. The details were well explained on the website. I would highly recommend t... Ver mais
Informações sobre a empresa
Informações de contacto
Estados Unidos da América
- 877-202-8118
- sales@securitylocksupply.com
- securitylocksupply.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Right lock, wrong finish.
I ordered the lock with the chrome finish, but I received the one with the brass finish.
And, on the confirmation emails, I couldn’t find instructions on how to start a return.

Resposta da Securitylocksupply
Quick service and the product was spot on.
Quick service and the product was spot on. I purchased 3 lock sets from other companies and all of them did not fit. This company made it easy to chose the right product and it was a perfect fit. Wish I had found them first. Highly recommend.
Two of my four locks were beginning to…
Two of my four locks were beginning to show signs of wear after some 30 years of service. Called on Monday to order replacements. Had product by Friday. Exactly like old ones. Same quality material, workmanship and precision. Couldn’t be happier. Customer service was five stars,product quality five stars, shipping five stars. This is one of the few remaining companies that you can have confidence in. I can’t say enough about how pleased I was with this experience. Something you rarely experience in this day and age.
Order arrived on time and was what I…
Order arrived on time and was what I ordered.
Great customer service
There was a problem with the tracking of my order. Someone had neglected to send me acknowledgment that it had been shipped. When I called, I got a person right way, a very helpful woman who figured out the problem while I was on the phone. I had paid for expedited shipping. She said that if the order hadn't been shipped, they would refund that amount. No need. The order had been shipped and I received it that afternoon. This kind of customer service was one the norm. But so rare these days. I would pay a premium for such service.
It works perfectly
The lock was delivered quicker than I expected. I have a very old door so I had to drill holes for the screws to the knob. The lock works perfectly. I am well pleased and would definitely recommend this lock to anyone.
Ease and pleased
It was easy to place the order and the locks were delivered within good time. I would recommend it to a friend.
Breathtaking help from clients
Breathtaking help from clients! In creation more exertion and making it brisk and helpful to communicate a unique and straightforward method of passing on stunning work, you are the most learned and expert. Energetically Recommended
Perfect transaction and super quick…
Perfect transaction and super quick shipping. Thank You
This company was great
This company was great. The nice lady just asked me to take a pic. I sent it to her. She knew exactly what I needed. She offered to stay on the line with me to order the lock so I would not make any mistakes. The lock got here in great time. It was installed and my tenant could not be happier. It was easy peesy.
Thank you
The only place I could find the knob…
The only place I could find the knob for my security door. So, glad I found this company. I really appreciated how quickly the Item arrived too!
Told me exactly what I needed and sent…
Told me exactly what I needed and sent my order out quickly everything worked perfectly.
Lock set was almost exactly what I…
Lock set was almost exactly what I needed. One of the knobs was a bit too tall for my particular set up (combining with another inside door), but we used the old, shorter knob in its place. Aside from that, it is perfect. Looks nice, works well. Shipping was WAY faster than I expected.
Ordered my parts and they arrived on…
Ordered my parts and they arrived on time.
Very reliable and would definitely use them again.
It was exactly what I was looking…
It was exactly what I was looking for....it fits perfectly on my old metal screen door...I am happy I found this company...it was an easy ordering process and my lock arrived sooner than expected....I love it
Security door knob
Order security door knob and in couple of days had it in my hand. Easy to install and has been working great
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