I emailed in June to have my subscription cancelled as per their Terms and Conditions, no response. I emailed again in July - no response. I just got charged again and I’m fuming. I haven’t even had t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ein passender Plan mit viel Background, Impulsen und Möglichkeiten der Umsetzung und Selbstreflexion . Ich kann nur selbst etwas verändern und bekomme hier wirklich gutes Werkzeug an die Hand, was mi... Ver mais
A empresa respondeu
App content is on procrastination, not self-esteem. It's great if you find that you are procrastinating, but if that's not your core issue, don't bother. The content of their daily emails is great, bu... Ver mais
A empresa respondeu
I never give 5 stars without a thorough experience. I'm only a few days in. It is delivering according to its promise: short daily activities that require me to be reflective. It's a web app so I... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The Self Esteem App is a mobile application designed to help users overcome the emotional and psychological challenges of low self-esteem. By using cognitive behavioral therapy, the app uses techniques to help users push through their lack of confidence, stop talking negatively about themselves, and make peace with any insecurities holding them back. After taking an initial quiz, users are provided with a specialized plan based on their answers. The plan includes daily lessons, life-changing insights, progress tracking, various resources and techniques, together with tools and content tailored to the answers provided.
Informações de contacto
Estados Unidos da América
- selfesteem.app
3,1
Aceitável
223 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This App is a SCAM
I emailed in June to have my subscription cancelled as per their Terms and Conditions, no response. I emailed again in July - no response. I just got charged again and I’m fuming. I haven’t even had the app on my phone for over a year and they keep charging me and not responding to my emails. CANCEL MY GD SUBSCRIPTION.
6 de dezembro de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Megan,
Thank you for bringing this to our attention, and we’re truly sorry for the frustration this situation has caused. We completely understand how upsetting unexpected charges and unanswered emails can be. Please be assured that our team takes concerns like this very seriously, and we would like to help resolve this as quickly as possible.
Kindly reach out to us directly at hello@selfesteem.app so we can locate your account, review what happened in detail, and ensure your subscription status is properly handled. Our priority is to clarify the situation and work toward a fair resolution for you.
— The SelfEsteem App Team
If I could zero stars I would
If I could zero stars I would. The app is so really just literature on self esteem that is common knowledge or a therapist can tell you. To cancel you have to email a random email that no one replies to.
17 de novembro de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Melinda,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve experienced. Please reach out to us directly at hello@selfesteem.app so we can assist you promptly with any questions or cancellation requests.
— The Selfesteem.app Team
Subscription Cancellation: No response
I have had a membership with the self esteem app for a few months and emailed their support email to cancel my subscription. It has been over 4 days since I sent it with no reply. The app was very useful, but currently I am getting charged 50$/mo for no reason.
20 de setembro de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Nick,
Thanks for sharing your experience. We’re glad you found the app useful, and we want to make sure your subscription issue is resolved quickly.
Could you please email us directly at hello@selfesteem.app so our team can assist you with canceling and reviewing the charges?
— The SelfEsteem.app Team
Cancelling subscription
I also am having issues cancelling my subscription. I reached out via email on 8/24 and haven't gotten a response. There's no other way to cancel!! Very frustrating since they don't respond even though they say they'll respond in 24-72 hours...
24 de agosto de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Ashley,
Thanks for sharing your experience. We understand how important it is to feel in control of your subscription.
Our support team is reviewing your request, and you’ll receive confirmation shortly. For the quickest resolution, please contact us at hello@selfesteem.app so we can ensure your cancellation is processed smoothly.
We appreciate your patience and are committed to making this right.
— The Selfesteem.app Team
defunct? scam?
The app nor site allows you to end your subscription. There is no way of communicating about your account. neither the app or site has billing, password, registration info etc… its just name and thats it… the only way to communicate is thru the email address external to the app or site
theres been no updates to the app in over 2 years… so strange. seems defunct to me.
yet they have charged my cc for a fee. i had no idea that there was an annual fee. I've received no emails from them notifying me of a renewal. Ive received no emails from them since 8/2024.
theres no place to check my current preferences. that page just shows name and whether i want to unsubscribe… no option to see current settings.
i have send an email to their hello at selfesteem dot app to request cancellation. hopefully i hear from them thru this site or the email i sent to them.
6 de setembro de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Sara,
Thanks for sharing your experience. We’re sorry to hear about the difficulty you’ve had managing your subscription and reaching out for support. That’s not the experience we want for our users. To clarify, the best way to handle account or billing requests is by emailing us at hello@selfesteem.app, and our team will assist you directly with cancellation and subscription details.
We appreciate your feedback about app updates and account management, and we’ll be sure to share it with our team as we continue improving the service.
— The SelfEsteem Team
App content is on procrastination
App content is on procrastination, not self-esteem. It's great if you find that you are procrastinating, but if that's not your core issue, don't bother. The content of their daily emails is great, but it doesn't match the app. Additionally, the app is very buggy. Constantly having to force quit, or navigate between pages to get the daily content to show up
27 de julho de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Colin,
Thank you for your thoughtful feedback. We’re glad to hear the daily emails have been valuable for you.
We’re sorry the app content didn’t meet your expectations. While procrastination is a common barrier to self-worth, we recognize it’s not everyone’s main focus. Your insight helps us improve clarity around what the app offers and where it can grow.
We’ve also flagged the technical issues with the team so they can investigate and resolve them. Thanks again for helping us make the experience better.
- The Selfesteem.app Team
I email asking question how to use app…
I email asking question how to use app and what to expect. I never get a answer and never seem to matter how many email I sent
23 de junho de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Kent,
Thank you for reaching out, and we’re truly sorry to hear that you haven’t received a reply to your emails.
Please know that we respond to all messages within 24 hours, so it’s possible our replies may have ended up in your spam or junk folder. We kindly ask you to check there just in case.
If you still don’t see a response, feel free to email us again at hello@selfesteem.app, and we’ll make sure your message is prioritized.
We’re here to help and want to ensure you get the guidance you need to make the most of the app.
Warm regards,
The SelfEsteem.app Team
They don't reply to cancellation…
They don't reply to cancellation emails. Am concerned they are going to try to renew this again. I have emailed twice with no responses. There is no reply.
6 de junho de 2025
Opinião espontânea
Resposta da Selfesteem
Hello,
We’re really sorry to hear about the trouble you’ve had reaching us and understand your concern about cancellation.
Please email us directly at hello@selfesteem.app so we can assist you right away. We’ve also requested more details through your review here to help us locate your account faster and ensure your subscription is properly handled.
We’re here to help and will make sure this is resolved for you.
Warmly,
The SelfEsteem.app Team
I used to feel invisible
I used to feel invisible. Now I feel like I matter — and that’s all thanks to this app.
9 de abril de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Bertha,
Thank you for trusting us with such a powerful reflection. Knowing the app helped you reconnect with your sense of worth is the highest affirmation of why we do this work.
You’ve always mattered — we’re just grateful to be part of the journey where you could feel it, too.
With deep appreciation,
The Selfesteem.app Team
From brutal self-criticism to gentle…
From brutal self-criticism to gentle encouragement — this app was the bridge.
12 de abril de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Edith,
Thank you for sharing such a powerful message.
Your words truly moved us. That’s exactly the kind of transformation we hope to support with every affirmation, every session, every moment inside the app.
It means the world to know that Selfesteem.app could be part of your journey toward greater self-kindness. Please know we’re always here, cheering you on, one gentle reminder at a time.
With gratitude,
The Selfesteem.app Team
Will not tell you when your subscription renews and auto-charges you refusing to refund.
You must pay for a subscription when you first download the app, but neither the app or the website has a page for the subscription information, not your signup date or renewal date or anything you can do to monitor your plan details, let alone edit them.
They send no communications, but just auto-charge you for renewal and when you ask to cancel or be refunded, they claim you agreed to this when initially signing up and will not do so without 24-hrs notice before the renewal date, but again, there is no way for you to know WHEN this is happening because there are no emails about it nor is it available information on the app or their website.
Horrible company and business model, stay away from these guys at all costs.
Update 5/13:
I am editing my commet because Trust Pilot has informed me the company is trying to have my review removed because they think it is inauthentic. Like their reply says: this information was DISPLAYED at sign-up, but that was it. If it was buried in the agreed upon terms that I would have no way to view/edit this information without directly interacting with their support team, then so be it. My review is low because there is no record of it provided to you, or available to you, after you move past that initial sign-up screen on the app. Nothing in your profile on the app or their website, you have no personal record of anything you agreed to after you leave that inital sign-up page. I still have my sign-up confiramtion email and this information is not there either, just some onboarding tips about how to get the most out of the app's services. So this company gets 1-star for it's horrible handling of service and SNEAKY ways of auto-billing you because again, you have no record of it, and you have no way to view, let alone edit, your subscription details without contacting their customer service. Why this information is not available to you, the customer, in your own profile, is the question you should be asking yourself. Also note: this is not a US based company. When the subscription renewed, the only reason I knew about it was because my bank informed me of an international transaction and this was it. Otherwise, I would have ended up by like of the other bad reviews where I was repeated charged without my knowledge because they don't send you a reminder about it, nor a confirmation when you pay. You've been warned.
7 de maio de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Ra,
Thank you for sharing your feedback.
We’re sorry to hear about your frustration. To clarify, the subscription details—including the billing cycle, renewal policy, and cancellation terms—are displayed clearly during the sign-up process, at checkout, on the thank-you page, and are also outlined in our FAQ section.
We understand it can be frustrating if a renewal catches you by surprise, which is why we do our best to present this information transparently before purchase. That said, we take your feedback seriously and will continue working on making subscription management more accessible within the app and on our website.
If you have any questions about your account or would like help locating your renewal date, feel free to reach out to us directly—we’re here to help.
Warm regards,
The Selfesteem.app Team
Although the app helped me, be aware.
Although the app helped me, be aware of the payments..Oh boy I didn’t pay enough attention and it kept going so I’m now roughly 280$ short because I wasn’t aware of the subscription going - they don’t even send you a reminder that it was renewed. So when you forget about the app you once used, you’re almost tricked.
19 de abril de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Ondra,
Thank you for your feedback and we’re really sorry for the confusion. We completely understand how frustrating it can be to discover unexpected charges.
Our subscription terms are shared clearly during signup, and we aim to be transparent. However, we take cases like this seriously and are happy to review your situation. Please reach out to us at hello@selfesteem.app so we can look into your account and see what we can do to help.
Warm regards,
The Selfesteem.app Team
FRAUD!
FRAUD!
I paid for a subscription one year ago and then stopped my subscription. I’ve just looked at my bank account which I don’t use anymore to find that they have charged me and I have gone into overdraft!!
I demand a refund on this instantly. I have emailed already. Absolute scum bags.
19 de abril de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Adam,
We’re truly sorry to hear about your experience. We understand how upsetting it is to be charged after canceling a subscription. If a charge occurred despite a cancellation, that absolutely shouldn’t happen and we want to fix it right away.
We’ve seen your message and our support team will prioritize your case. Please check your inbox for a response soon. If you haven’t heard from us yet, please reach out again at hello@selfesteem.app with your account email so we can resolve this swiftly.
Kind regards,
The Selfesteem.app Team
Uses every dodgy trick in the book down…
Uses every dodgy trick in the book down to the fake discount timer. On people struggling none the less. Wont even tell you what you're buying. Pay and find out i guess lol
"The discount timer is intended to create a sense of urgency"
🤣 eat shit
19 de janeiro de 2025
Opinião espontânea
Resposta da Selfesteem
Hi JakO,
Thank you for taking the time to share your thoughts about your experience with Selfesteem.app.
We strive to be transparent about our offerings and the pricing structure on our platform. The discount timer is intended to create a sense of urgency, but we understand how it can come across as misleading, and we appreciate your feedback on this matter.
Our goal is to provide valuable resources for those seeking to improve their self-esteem and mental well-being. If you have any further suggestions or concerns, please don’t hesitate to reach out. Your feedback is crucial in helping us improve.
Best regards,
The Selfesteem.app Team
Need to have easier access to app and…
Need to have easier access to app and course but I do enjoy the content and tips.
16 de janeiro de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Renee,
Thank you for your valuable feedback regarding your experience with Selfesteem.app. We’re glad to hear that you enjoy the content and tips we provide!
We understand that easier access to the app and courses is important, and we appreciate your suggestion. Our team is always looking for ways to improve user accessibility and enhance the overall experience.
If you have specific ideas or features you’d like to see, please feel free to share. Your insights help us make meaningful improvements.
Thank you again for your support, and we look forward to continuing to provide you with valuable content!
Best regards,
The Selfesteem.app Team
Highly recommended …
Truly amazing feedback and helpful confident tips to help you throughout your daily life.
14 de janeiro de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Chris,
We’re so thrilled to hear that Selfesteem.app has been truly helpful in providing you with tips to boost your confidence and improve your daily life. Your kind words mean the world to us and motivate us to keep enhancing our content.
If you have any feedback or additional suggestions, we’d love to hear them. Thank you for letting us be part of your self-improvement journey!
Warm regards,
The Selfesteem.app Team
helped me quite a lot emotionally
helped me quite a lot emotionally, better than any therapist i’ve had
14 de janeiro de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Mig,
We are incredibly grateful to hear that Selfesteem.app has made such a significant emotional impact on your life. Knowing that it’s been more helpful than past experiences with therapy is truly humbling.
If you ever need additional support or have suggestions for us to improve, please don’t hesitate to get in touch at support@selfesteem.app. We’re here for you!
Wishing you continued growth and confidence,
The Selfesteem.app Team
I like the content but it’s a little…
I like the content but it’s a little bit strangely worded. Also, the interface is a bit clunky. The materials have been pretty helpful overall though. I think it has made a difference.
13 de janeiro de 2025
Opinião espontânea
Resposta da Selfesteem
Hi Molly,
Thank you for sharing your thoughts about Selfesteem.app! We’re glad you found the content helpful and noticed its positive impact on your life. We appreciate your feedback about the wording and the interface—your insights are invaluable as we strive to improve the app experience.
If there’s anything specific you’d like to share or suggest, please feel free to reach out to us at support@selfesteem.app.
Thank you for being part of our community!
Best regards,
The Selfesteem.app Team
It's a great app
It's a great app. Very detailed lessons and learning material
6 de dezembro de 2024
Opinião espontânea
Resposta da Selfesteem
Hi Risas,
Thank you for your positive feedback!
We’re thrilled to hear that you’re finding Selfesteem.app to be a great resource with detailed lessons and learning materials. Our team works hard to provide valuable content that helps our users grow and thrive. If you have any specific topics or features you’d like to see in the future, please feel free to share your suggestions!
Best regards,
The Selfesteem.app Team
I have been having hard time
I have been having hard time, but thanks to this app, i'm getting better and overcoming my obstacles in life.
13 de dezembro de 2024
Opinião espontânea
Resposta da Selfesteem
Hi Jocedir,
Thank you for sharing your experience with us.
We’re so glad to hear that Selfesteem.app is helping you navigate through tough times and overcome obstacles in your life. Your progress is what motivates us, and we’re here to support you on your journey. If you ever need additional resources or have questions, don’t hesitate to reach out!
Wishing you all the best,
The Selfesteem.app Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.