Customer service has been helpful! Somehow I made an error when ordering your product. Somehow instead of ordering just two items I ended up with seven. So I want to return 5 of the 7.
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Leia as opiniões dos outros
Follow through has not produced a replacement vacuum pump. It has been more than 30 days since I requested replacement equipment for the defective one that I received.
I liked the product and immediately went to purchase it. In the checkout I was a bit upset with the attempts to try to get me to buy other products. I did actually another item but was stuck on anothe... Ver mais
Updated review- absolute joke of a product and company reading some of the reviews on trust pilot they use the same excuse over and over ( we can't find your order or we are extremely busy a custom... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Did not order product feel like I am…
Did not order product feel like I am being drug through a long process to get my return label and refund

Resposta da Sensseloshop
Transaction was easy to process
Responsive
I liked the product offered
I liked the product and immediately went to purchase it. In the checkout I was a bit upset with the attempts to try to get me to buy other products. I did actually another item but was stuck on another offer that didn’t give an option to decline. At that point, I grew upset and actually exited your website thinking the order wouldn’t complete. I went to another site that was my second choice and placed that item into a shopping cart when I got an email that my order with Sensseloshop had completed. It was kind of unexpected but since that was the product I wanted, I canceled out the shopping cart on the other site. I was a little worried that I may have made that other purchase when I didn’t need an additional one.
VERY EFFICIENT TRANSPARENT WEB SITE
VERY EFFICIENT TRANSPARENT WEB SITE
It was a straight forward transaction
It was a straight forward transaction, no worries!
Quick delivery
Good service
***BEWARE Scam artists.***
***BEWARE Scam artists.***
Product advertised at 2 for €69.99. Clicked to authorise payment and received order summary for a total of €169.95.
Then immediately tried to cancel the order, and found that they had also tried to charge an additional €109.98 which was stopped by the bank.

Resposta da Sensseloshop
Poor customer service
My experience is bad from the beginning. I to tried to cancel my order after realizing that I was receiving 2 pumps when I was only wanting one. Called within 5minutes of ordering and basically told me too late. My wife was checking the visa bill and told me that the payment was in American dollars even though it was supposed to be a Canadian website.Could not get a look at my shopping cart and I eventually got 3 pumps.
So now I phone the customer service number and after3 minutes of waiting someone gets to answer and after giving them my email address spelling twice they basically said nothing ( you think it’s a 900 number)
They still couldn’t connect me to a purchase so I then gave them the order number which seems to ring a bell.
I mentioned that I wanted to return the extra pumps and asked how much the handling fees would cost and the representative told me 3 times it would depend on where it was shipped from! Again asked the fees associated with the return and was met with silence.
I waited for a good minute and a half and just silence on the other side. I finally hung up feeling like I was being billed by the minute and never received any information on the return. Slippery service at best with a questionable website for ordering. Beware,beware beware
I bought the wrong product
I bought the wrong product. I thought it would permanently increase my size, not temporarily.
Very pleasant conversation and goal was…
Very pleasant conversation and goal was met
Purchasing was really fast and easy to…
Purchasing was really fast and easy to follow.
Very poor costumer service
They have a policy of canceling your order 1 hour or less. OK so I made an order which had a promo for the item for 2x for 89 dollars (us currency) each but then went to check out and was hoping to see what my order was and what I was paying for did not show up and then they start throwing other items for you to add to your cart without you knowing that you are adding things to your order and when you get through all the crap it just sais thanks for your order and has been placed no itemized details of what you have ordered at all and to actually see the price of the item you thought was 89 but actually ended up being 209.58 instead. After seeing the total of just what you purchased and not what the item was and it's cost in an email, turned around with in 5 minutes asked how to cancel the order , because there is not anywhere on the web page of how to cancel and they send you an email link to click on without anyway to cancel at all and then they come back and say where sorry but your order has been shipped and can not be canceled, after they claim to contact the warehouse to see if they can and tell you no they can not. Less then 5 minutes and they can not cancel at all! Yet they turned around and send you an email 2-4 hours later stating that your package is being packaged and then that it is ready for shipping. Meaning that it has not left the warehouse at all and that they lie about it completely of only 1 hour or less to cancel. And tell you to at least try the product out and have 30 days to return it for a full refund. And then they throw another order on my account and sent an email out with a new invoice or order number to my email for 209.58 again for another item and again called them out on it to be canceled with in minutes of it showing up and again told sorry it is too late and have to go throw and the same issue as the first time of trying to cancel. It is definitely a scam company that will scam you out of as much money as they can and make you think it is too late to cancel and send you something that is way over priced and takes at least 12 days to recieve it. They're 5 star that they list are fake 5 stars of reviews just to get you to buy they're product and take your money. I dont even care about theyre response at all since they didnt care about me and my request at all and then to ask for more info or that they will consider this review a fake! Your the fake ones and scammers not me!

Resposta da Sensseloshop
Missachtung von EU Recht und AGBs
Sehr komplizierter Bestellvorgang. Weitere Produkte müssen aktiv verneint werden. Nur dann funktioniert eine Bestellung.
Sofortige Stornierung wurde nicht akzeptiert, obwohl in den AGBs 12 Stunden Stornierung angeboten wird.
In den AGBs wird mit 30 Tagen Rückgaberecht geworben ( auch EU Recht ). Rückgabe wird trotzdem aus Hygienegründen dann aber verweigert und es erfolgt keine Rückerstattung. Sehr fragwürdiges Geschäftsgebaren!!!

Resposta da Sensseloshop
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