Sequencing.com Opiniões 

717
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tyona was great in explaining the system and how it all worked. Who would've thought that I would have pEDS? It literally explains all my health issues after looking more into the condition. It's mind... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I loved Sequencing when I first got my results. Now, you can’t use your results without a phd in genetics or an $80 per month subscription. It’s no longer the help I need. Revert or just no.

A empresa respondeu

Classificada 5 em 5 estrelas

Unexpected bill for 323.46. Trying to reach anyone impossible. Buyer beware Update: the bill was for an auto renewal that I must not of realized when first purchasing. This morning, so yes I was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tyona is a very knowledgeable and patient coach. I felt inundated by the amount of data in my report and I did not like number of emails I kept receiving. She showed me how to navigate the apps and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Programa de bem-estar
  2. Centro de diagnósticos
  3. Serviço de fitness e nutrição
  4. Genealogista
  5. Consultor de saúde pública
  6. Plataforma de comércio online

Escrito pela empresa

Live Healthier, Happier, and Longer Sequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness. Our flagship service is 30x whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions - no need to order multiple tests. All sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab - no blood or needles. We provide free worldwide shipping , and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks. Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more. We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as Sequencing AI, your personalized guide to your results. Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage . Privacy You Can Trust We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies , and we do not conduct research using your DNA data . We are HIPAA-compliant and certified under the US-EU-UK-Swiss Data Privacy Framework . Our only allegiance is to you, our customer. World-Class Customer Support We pride ourselves on providing the highest level of customer service in the industry. Our Customer Success team is knowledgeable, responsive, and always ready to help. Whether you have a question about your kit, your results, or how to use a report, we're here for you. You can reach us by email (support@sequencing.com), phone (1-833-544-0001, M-F 8-5p ET), live chat, or Facebook Messenger . Your satisfaction and trust are our top priorities.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

717 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

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4,5

Todas as opiniões

(717)

159 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The whole process was simple and easy

The whole process was simple and easy. I ordered a kit and had my results back in about 5–6 weeks. The data and reports were easy enough to understand, even for someone like me who isn’t very familiar with genetics. Their Sequencing AI chat was also really helpful in answering questions I could figure out.
I did have to reach out to customer service once because I mistyped my address, but they were easy to reach by phone and fixed the issue quickly.
Overall, a great experience from start to finish.

2 de dezembro de 2025
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Resposta da Sequencing.com

Hi Cate - Thank you for your review!

Classificada 5 em 5 estrelas

Exceeded expectations

Step by step updates on the whole process. Lots of informative information in the reports. The process took less time than expected.

27 de novembro de 2025
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Resposta da Sequencing.com

Hi Bonnie - Thank you for your review!

Classificada 5 em 5 estrelas

My doctor recommended sequencing.com

I was referred to sequencing.com by my doctor to try to see if there was a genetic cause of a health issue i’ve had for the past year. I received my kit quickly after my order and it was easy to use. I got my results in 5 weeks (faster than expected) and something was found in one of my genes that could be related to my health issue. The results included a report written for my doctor so I was able to send it to her and she had me take a blood test to check for a marker in my blood that would confirm the condition from my genetic report. This genome test was important for my health and my family just ordered their own kits.

27 de novembro de 2025
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Resposta da Sequencing.com

Hi Kathy - Thank you for your review!

Classificada 5 em 5 estrelas

Good after initial issues

After an initial issue with shipping the test kit to the UK, the head of customer service got involved and shipped another kit via a faster delivery method, which hopefully has resolved my issue.

26 de novembro de 2025
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logótipo da Sequencing.com

Resposta da Sequencing.com

Hi Jonny - Thank you for your review!

Classificada 5 em 5 estrelas

One of the more affordable sequencing options with the largest amount of included reporting, and HSA accepted

I shopped around various genome sequencing companies before I chose sequencing.com. they had the most comprehensive set of included reports for an affordable price, and accepted my health savings account for payments. So far the data I am able to retrieve is very comprehensive and I think we'll be very helpful in my medical future

7 de novembro de 2025
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Resposta da Sequencing.com

Hi Christine - Thank you for your review!

Classificada 5 em 5 estrelas

Sequencing 不仅是一个提供临床级别WGS的测序平台,而且是一个分析评估平台,这段时间不断学Sequencing提供的多种应用程序,更为重要的是,要学会利用Sequencing AI的强大作用, 它能够提供个性化分析基因的功能。它解决了我在选择Sequenc Report Marketplace APP的困难,因为这些APP不能提供个性化基因分析。但Sequencing AI 可以。

全基因30倍基因序列检测项目最满足我的需要。
大量可供选择的个性化需要的应用程序
临床级别的,可供临床参考的基因分析报告
全基因30倍基因测序的价格也比较亲民。尤其是BLACK FRIDAY的促销价格有吸引力。

23 de novembro de 2025
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Resposta da Sequencing.com

Hi GCtW - Thank you for your review!

Classificada 5 em 5 estrelas

Expensive But worth it!

This was very informative and helpful in checking on our little one for things we believed the Dr's are missing. This still didn't answer some of our questions but it helped us rule our anything genetically linked. But it was very expensive.

21 de novembro de 2025
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Resposta da Sequencing.com

Hi Kandy - Thank you for your review!

Classificada 5 em 5 estrelas

I can recommend WGS with a caveat

I can strongly recommend that almost anyone have their genome sequenced -- but with a strong caveat. The reports that came from sequencing.com were (for me) almost useless. I found out that I'm not related to Donald Trump and that I'm prone to a nicotine addiction should I decide to take up smoking. The real value of a WGS, and it is very large, requires a lot more work. I uploaded my gene sequence to ChatGPT along with the medical lab results for some conditions I had questions about (thyroid and blood glucose). With a lot of time and back and forth questioning I found out that some medications that could have been indicated were not a good idea in my case. This made it worth the $400 I spent. And in the future when/if I have a medical condition I can check to see if medications are right for me. In summary, this is a good product but don't expect useful results to be delivered to you out of the box.

18 de novembro de 2025
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Resposta da Sequencing.com

Hi Tom - Thank you for your review!

Classificada 5 em 5 estrelas

It was done quicker than I expected

It was done quicker than I expected. The price was reasonable. It delivered answers I needed and was searching for over 4 decades. It found the genetic cause for my very serious muscle condition after every other method failed.

15 de novembro de 2025
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Resposta da Sequencing.com

Hi Jeff - Thank you for your review!

Classificada 5 em 5 estrelas

Interesting experience

Interesting experience. I'm not quite sure what to do with all this information, but there are also detailed explanations to read.
Very detailed. I feel this might be a valuable resource to keep in my medical files for future reference.

17 de novembro de 2025
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Resposta da Sequencing.com

Hi Deb - Thank you for your review!

Classificada 5 em 5 estrelas

Really impressed!

The customer success team are very knowledgeable and Ken in particular has been really helpful and kind to me. The analysis from sequencing.com has been very important for me to be able to start a conversation about genetics with health professionals and has enabled me to research likely issues before the appts so I can better advocate for myself. I’m very thankful to you all!

16 de novembro de 2025
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Resposta da Sequencing.com

HI Customer - Thank you for your review!

Classificada 5 em 5 estrelas

Happy First Interaction With Customer "Success" (Service)

I reached out to the "customer success team" via email to inquire about my order as it revolves around the current sales. I thought I would probably be met with no resolution or delayed response. I was responded to by the AI system right away, which gave a business appropriate response, ultimately not resolving my issue. However, it gave the option to reach an agent over email, of which I replied asking for one. I was responded to not 30 minutes later and just like that, no questions asked, they resolved my issue 100%. I'm beyond satisfied with my interaction with customer service this far. Hoping if I need them in the future that I'll be met with such prompt, understanding, and outstanding service. I'm excited to dig in to my DNA and use the reports. -- Thanks again sequencing.com, this was great. I really appreciate it.

15 de novembro de 2025
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Resposta da Sequencing.com

HI Joshua - Thank you for your review!

Classificada 5 em 5 estrelas

Simple yet insightful.

The process to get my DNA was very simple. I am fasinated to see the blueprint of my body. I have a MTHFR variant and feeling better supplementing with folate

15 de novembro de 2025
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logótipo da Sequencing.com

Resposta da Sequencing.com

HI Steve - Thank you for your review!

Classificada 5 em 5 estrelas

It's great to be able to reference my own genetics

Sending my sample in for sequencing was straightforward and there were updates along the way so I knew where it was in the process. Having the data itself has been useful. I now have a good idea of conditions I might be at higher risk for based on my genetics, which is one piece of the puzzle. The data has also been great to have because now when a family member is diagnosed with a condition or has some tests that suggest that something could be off, I can reference my data to see if those are things I should bring up with my doctor sooner rather than later based on my genetics and the newly found family history. All in all, I feel like the data is very useful to have.

17 de junho de 2025
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logótipo da Sequencing.com

Resposta da Sequencing.com

Hi Erika - Thank you for your review!

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