Sequencing.com Opiniões 

717
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tyona was great in explaining the system and how it all worked. Who would've thought that I would have pEDS? It literally explains all my health issues after looking more into the condition. It's mind... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I loved Sequencing when I first got my results. Now, you can’t use your results without a phd in genetics or an $80 per month subscription. It’s no longer the help I need. Revert or just no.

A empresa respondeu

Classificada 5 em 5 estrelas

Unexpected bill for 323.46. Trying to reach anyone impossible. Buyer beware Update: the bill was for an auto renewal that I must not of realized when first purchasing. This morning, so yes I was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tyona is a very knowledgeable and patient coach. I felt inundated by the amount of data in my report and I did not like number of emails I kept receiving. She showed me how to navigate the apps and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Programa de bem-estar
  2. Centro de diagnósticos
  3. Serviço de fitness e nutrição
  4. Genealogista
  5. Consultor de saúde pública
  6. Plataforma de comércio online

Escrito pela empresa

Live Healthier, Happier, and Longer Sequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness. Our flagship service is 30x whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions - no need to order multiple tests. All sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab - no blood or needles. We provide free worldwide shipping , and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks. Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more. We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as Sequencing AI, your personalized guide to your results. Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage . Privacy You Can Trust We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies , and we do not conduct research using your DNA data . We are HIPAA-compliant and certified under the US-EU-UK-Swiss Data Privacy Framework . Our only allegiance is to you, our customer. World-Class Customer Support We pride ourselves on providing the highest level of customer service in the industry. Our Customer Success team is knowledgeable, responsive, and always ready to help. Whether you have a question about your kit, your results, or how to use a report, we're here for you. You can reach us by email (support@sequencing.com), phone (1-833-544-0001, M-F 8-5p ET), live chat, or Facebook Messenger . Your satisfaction and trust are our top priorities.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

717 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,5

Todas as opiniões

(717)

159 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

So far my experience has been wonderful…

So far my experience has been wonderful I haven't had a chance to really take the information into any physicians or technicians or whatever but I do believe that the information I have so far will be very useful for them. It is a lot of information to take in but I'm excited to get to know more about myself honestly. I like the way your platform is set up the human genome is by far the most complex thing to understand and your platform helps people to understand it at their own pace. I also really like how you explain what type of professional needs to be seen for each thing.

12 de novembro de 2025
Opinião espontânea
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Resposta da Sequencing.com

Hi Anita - Thank you for your review!

Classificada 5 em 5 estrelas

Efficient

Efficient, professional and friendly

11 de novembro de 2025
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Resposta da Sequencing.com

Hi Nat - Thank you for your review!

Classificada 5 em 5 estrelas

I knew I had a genetic condition

I knew I had a genetic condition. This confirmed it, found another condition that I definitely have but doctors were unable to find (knew I had an autoimmune disease just not sure which one), pinned a medication that would have killed me (turns out it killed my grandmother), and may have found the exact version of EDS I have. Making my mom do this and probably my small son!

2 de novembro de 2025
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Resposta da Sequencing.com

Hi Deborah - Thank you for your review!

Classificada 5 em 5 estrelas

I loved how easy it was to order and…

I loved how easy it was to order and how quick it came back! Support gave me instructions on how to download the info so I could take it to my doctor!

21 de outubro de 2025
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Resposta da Sequencing.com

Hi Greg - Thank you for your review!

Classificada 5 em 5 estrelas

Easy process, valuable results

Great product and very easy to use. Sending in the sample was simple, and I actually received my results a little faster than advertised, which was a nice surprise. I purchased this because I was curious about a few conditions that run in my family, and it was very straightforward to search for and review that information. On top of that, there was far more detail and insight available than I ever expected. Overall, I’m very happy with my results and would definitely recommend this to others.

6 de novembro de 2025
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Resposta da Sequencing.com

Hi Mike - Thank you for your review!

Classificada 5 em 5 estrelas

Best Kit you will ever buy....

From the second you purchase your kit, everything starts processing and it doesn't take nearly as long as I thought it would, but it still took a couple weeks. You receive timely updates every step of the way too. I wanted to have something to take to my doctor and Sequencing.com provided the tool and put it into handy .pdf docs that you can print and take to your doctor -- it even gives you one for rheumatologist, one for neurologist, etc., depending on what issue it is, but it only has you take what's pertinent to them so they aren't overwhelmed which I think is fantastic that it was broken down into specialities.

5 de novembro de 2025
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Resposta da Sequencing.com

Hi Jessica - Thank you for your review!

Classificada 5 em 5 estrelas

Amazing.

It was very informative during the whole process. Once my DNA was done, I found out I have a couple genes that actually fit my unknown symptoms that we thought were just normal things to deal with in our family. We are looking at doing it for another member who is also having medical concerns. It's great.

28 de outubro de 2025
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Resposta da Sequencing.com

Hi Saoirse - Thank you for your review!

Classificada 5 em 5 estrelas

After a lifetime of severe illness

After a lifetime of severe illness, sequencing made it possible for me to see what's going on in my body. The services are excellent and easy to use, even an AI chatbot is available. The services were extremely affordable and informative.

4 de novembro de 2025
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Resposta da Sequencing.com

Hi JustAnswer - Thank you for your review!

Classificada 1 em 5 estrelas

Waste of money!

I bought this extremely expensive genetic testing and opted for more detailed testing in cardiac, neurology, autoimmune and endocrine. I've been tested AND diagnosed with Hashimotos and rheumatoid arthritis. This testing showed NO autoimmune or endocrine diseases at all! I believe this is a total scam, I've asked for my money back and have received no response multiple times.

11 de julho de 2025
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Resposta da Sequencing.com

Thank you for taking the time to share your feedback.

Sequencing provides Whole Genome Sequencing (WGS), which analyzes your complete genetic code to identify variants that may be associated with certain health conditions. Many autoimmune and endocrine conditions, including Hashimoto’s and rheumatoid arthritis, are complex and influenced by multiple factors such as environment, lifestyle, and immune system activity. Genetic testing alone cannot confirm or rule out these conditions but can provide valuable insights into underlying genetic predispositions.

Our Support Team has reviewed your case and reached out directly to provide additional clarification and assistance. We want to ensure you have a clear understanding of your results.

Classificada 4 em 5 estrelas

Autoimmune issues.

I think the time line for getting my results has been pretty fast. I just received my results yesterday so still trying to learn how to use the information and navigate the system. I still do not know what all my results mean, but I am thankful to have the information and share with my Doctors so we know how to move forward. I am 66 now.

28 de outubro de 2025
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Resposta da Sequencing.com

Hi Diane - Thank you for your review, our support team has reached to provide further guidance with reviewing your results.

Classificada 5 em 5 estrelas

Thankful for Sequencing!

I am truly thankful for my experience with Sequencing thus far! The timing has been brilliant and I am looking forward to receiving my results, as well as ordering additional sequencing tests in the future! I have been struggling with Ehlers Danlos symptoms and curious to see if the syndrome is evident in my genes. Absolutely recommending to family and friends. Thank you for your service!!

26 de outubro de 2025
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Resposta da Sequencing.com

Hi SS - Thank you for your review!

Classificada 5 em 5 estrelas

Awesome Email Updates

They had regular email updates while tests were processing
Results were informative and easy to access
Quick turn around

25 de outubro de 2025
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Resposta da Sequencing.com

Hi Sandra - Thank you for your review!

Classificada 5 em 5 estrelas

As a healthcare professional I have…

As a healthcare professional I have found more useful data from Sequencing.com than I thought possible. I have more information for tests that are useful and medications that I may use on patients. This data also helped me have a more complete sense of my future. Thank you.

22 de outubro de 2025
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Resposta da Sequencing.com

Hi Laurence - Thank you for your review!

Classificada 5 em 5 estrelas

Truth in Opposition to All Else

As a health care professional, I am finding out reasons for a previous personal illness response having such negative outcomes on my body. This has given me concrete validation for my experience and why a career change is necessary to improve health outcomes for myself and others! This has helped me in turning a new chapter in my book instead of continuing to read the old! I am looking forward to this process of self discovery and making positive choices for the future! I hope in time and as appropriate, sharing my information with interested parties could help society and medicine grow as a whole. I am grateful for the insight I have been provided and value the HIPPA compliance it offers. Worth the wait!!!!

21 de outubro de 2025
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Resposta da Sequencing.com

Hi Ginnee - Thank you for sharing your experience. We’re glad our service provided clarity and valuable insights to support your health journey. We appreciate your trust in our commitment to accuracy and privacy.

Classificada 5 em 5 estrelas

Get the answers you seek

Final reports were easy to understand. Plenty of definitions and explanations. I got the answers I wanted. Worth it.

19 de outubro de 2025
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Resposta da Sequencing.com

Hi Michael - Thank you for your review!

Classificada 5 em 5 estrelas

It's easy to use

It's easy to use. My family has a lot of health issues so it was insightful to see which ones I may have and which doctors I could possibly see about taking further action about the findings. I do appreciate the fact there are other test options if I wish to go further in depth on my health and genetic code.

12 de outubro de 2025
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Resposta da Sequencing.com

Hi Bailey - Thank you for your review!

Classificada 5 em 5 estrelas

Sounds good and legitimate

The kit arrived in reasonable time, and was registered the next day of arrival, the tracking system in the site is brilliant and keeps me informed plus the notification sent to my email with each step. I hope that it will be completed within the timeframe provided.

16 de setembro de 2025
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Resposta da Sequencing.com

Hi Ahmed - Thank you for your review!

Classificada 5 em 5 estrelas

Good company.

If you want the full story use this one.Full genome sequencing is the only way to go. This company gets the importance of having information at your fingertips.

5 de outubro de 2025
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Resposta da Sequencing.com

Hi Becky - Thank you for your review!

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