Sergio Tacchini Opiniões 190

Scammed, not a real company just a automated customer service response ordered two weeks ago and nothings been dispatched and had no responses from ST customer service.

Please do not buy from this company. Ordered an item in a couple of different sizes and attempted to return the items that didn't fit. No returns information on the website but it states that you can't return sales items? Sent five emails trying to obtain some sort of returns information and received two automated emails from them stating that they would contact me, which they never did. Now stuck with unneeded items that I'm unable to return.

This brand is so horrible, I never thought a brand like this would do this kind of thing. I ordered a short from their website and two weeks have passed and they didn't send me anything, not even an e-mail response, not even an order actualization. I have never been in this kind of situation before, and I never thought ST would do such a thing, I will never ever ever buy from this brand. They don't give a about the customers, this is such an awful situation for a brand of its size. Sergio Tacchini! Don't ever buy from this brand! They are scammers!!!!!

I've been trying to return an item for the last 2 weeks but customer service don't respond. They're a joke.

They're obviously doing it so that once the return period passes, nothing can be done.

I ordered two items from what I thought to stupidly be a legitimate site , knowing the brand is quite high end , stupidly I never though ST would scam me.. when they took payment I was informed delivery 2 - 4 business days it’s now been nearly two weeks and nothing , I emailed their help line - nothing , I emailed their customer service line got a pathetic response suggesting I go online to check delivery status - just a blank page . I will contact t my bank to see if they can assist and report ST to the office of fair trading over their rip off site - won’t use these chumps again … avoid like the plague- since writing this review and involving my bank I have received a full refund.

I've ordered 3 items, had only 1 item delievered. No contact by support. It looks like a scam, also no further contact information on the webpage, only email.

Von den sechs bestellten Artikeln wurden nur fünf versandt. Es gab überhaupt keine Reaktion auf die Beschwerde.

Achtung, Scam! Habe die gleichen Erfahrungen gemacht: es kam nur 50% der Bestellung an und keine Chance die Firma zu kontaktieren, 5 Mails unbeantwortet. Habe nun ein mühsames Rückholverfahren bei meiner Bank begonnen. NIEMALS BEI sergiotacchini.com bestellen!!

Ordered 5 items, only received 4 and it was over a week late. Have sent 4 emails over the last month regarding the missing item and have had no reply.
Wish I had read the reviews here first before ordering.

Jacke und Hose bestellt nur Jacke kam an und keinerlei Rückmeldung auf die E Mails.

Ordered 5 items, and received only 4. 3 emails were sent to customer support, no answer. My first and last order with them. Such a pitty

Like many here, I also got screwed. 4 items ordered, got 3. One of the items I didn't order, one had a stain on it. So I basically was ripped off. Very shocking for a well known brand like ST run such a scam. I really hope they get shut down soon. And no need to mention customer service. Cause they don't exist.

Ordered 6 items received 4 and they do not reply to emails. This is tantamount to fraud

Like many other customers, I ordered a number of items, yet received only one. I tried numerous times via email to contact Sergio Tacchini customer services, but was only ever met with standard automated replies. I have now disputed the transaction with my card provider in the hope that I can recover the money which has effectively been stolen. Sergio Tacchini.com are simply complete fraudsters. I will never purchase anything from this company again.

I loved this brand, but my last three experiences were unacceptable wrong orders,missing items, and the worst of all, no customer support, they never answer your emails, only with an automated mail although I have the confirmation mail with my right order, the paper ‘receipt’ that arrived with my clothes didn’t match the one with the confirmation email and at the time being they owe me money, I’m sorry to say that there official website is a scam, don’t ever buy from there, at least I know that I’m not making the same mistake again, and they are not answering there Instagram, or you can’t reach them at any platform, simply because they only care to scam you and take your money

They only sent me 1 out of 2 items I ordered. I tried reaching them by e-mail, the contact form on their site, and Instagram.

They don't bother answering. Will never, ever purchase anything from these thieves again!

SCAM!

Lamentable
Short envoyé en taille S alors que commandé en M
Service clients aux abonnés absents j'en suis au 4ème email pour tenter de me faire rembourser. et aucun retour...
A éviter absolument

They sent the wrong item and DIDNT GIVE AF. They didn't respond to any emails or other attempts at contact. Basically stole my money...

2 missing items from order & 1 item delivered in wrong size. Customer service non-existent: they don't respond to emails, they don't respond to DMs on social, no phone number...
AVOID! They essential stole my money.

2 out of 3 items received. Sent emails to no response. CRIMINALS