The lady who helped me test the Janome 5060 and the Bernina 335 sewing machines was knowledgeable and helpful. Nothing i asked was too much trouble. The extras i ordered followed soon after. I would... Ver mais
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A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are Sewing Machine World, based in King’s Lynn, Norfolk, offering many services from our Bricks and Mortar shop. We are dealers and approved warranty agents for all major sewing machine brands; Bernina, Brother, Janome, Pfaff, Husqvarna, Juki and Babylock and also sell refurbished used machines. As well as carrying out servicing and repairs in our workshop, we are the only official warranty agent for Babylock in the UK. We sell online at www.sewingmachineworld.co.uk and offer Free Delivery on all machines, with our unique return to base warranty terms. Our friendly team have the knowledge to help you find the perfect machine, or with trouble shooting should problems occur. We also offer one to one tuition on all new machines purchased in store. We have engineers on site and experienced product specialists on hand to guide you from the first enquiry, through to a hassle free after service.
Informações de contacto
7 Laen Court, Horsley's Fields, PE30 5DD, King's Lynn, Reino Unido
- 01553773362
- info@sewingmachineworld.co.uk
- sewingmachineworld.co.uk
4,9
Excelente
111 opiniões
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A very helpful and efficient…
A very helpful and efficient service.The purchased product was received promptly and well packaged.
29 de outubro de 2025
Resposta da Sewing Machine World
Thank you so much for your kind words! We’re thrilled to hear that you found our service helpful and that your order arrived promptly and safely. We look forward to serving you again soon!
Resposta da Sewing Machine World
Thank you for your feedback! We’re glad you found our service helpful and enjoyable. We look forward to helping you again in the future.
Friendly staff
22 de outubro de 2025
Resposta da Sewing Machine World
Thank you for your kind words! We’re glad our staff could help and hope to assist you again soon.
Excellent service …
I ordered online which was extremely easy to do and delivery was scheduled for within a couple of days.
Unfortunately the parcel did not arrive when scheduled but this was due to the delivery company losing the parcel.
Sewing machine world were very helpful when I rang them and arranged for a new machine to be shipped direct from the manufacturer. I cannot fault the service I received and would definitely recommend this company.
12 de outubro de 2025
Resposta da Sewing Machine World
Hi Sue, thank you so much for your kind words and understanding. We're very sorry that the original parcel went astray, but we’re pleased to hear that our team was able to resolve things quickly for you. Your recommendation means a lot to us, and we hope you’re enjoying your new machine. If you need any help or advice in future, please don’t hesitate to get in touch, we’re always happy to help!
Resposta da Sewing Machine World
Thank you for your feedback! We’re glad your part arrived on time and that you’re happy with our service.
Great service
I went there to buy a embroidery machine, I was between 2 machines and the nice man showed me both and explained the difference.
11 de setembro de 2025
Resposta da Sewing Machine World
Thank you for your kind words! We’re glad our team could help you compare the machines and find the right one for you. We hope you enjoy your new embroidery machine!
Resposta da Sewing Machine World
Thank you for taking the time to share your feedback with us! We are pleased to hear you are happy with the service we have provided
Sewing Machine World (SMW)ordered my…
Sewing Machine World (SMW)ordered my new Brother scan n’ cut machine from their Brother supplies and unfortunately the supplies did not complete the order.
SMW, was so apologetic for the delay, the owner was genuinely upset. Nowadays that is rear. He did everything in his power to make sure I spoke to the suppliers so that they could sort the problem out. I did get to speak to someone in the suppliers company who again like SMW’s staff went above and beyond to fix the problem. I can gladly say everything was sorted and an apology given. It is absolutely rare for companies to work well together to help the customers.
Thank you Sewing Machine World, I will definitely order from you again. AA xxxxx
Dee.F
22 de setembro de 2025
Resposta da Sewing Machine World
Thank you so much, Dee, for your kind and understanding words. We’re truly sorry again for the delay with your Brother Scan N’ Cut order, but we’re so glad it was resolved quickly in the end. It means a lot that you recognised our efforts, we always do our very best to make sure every customer is looked after, even when things are out of our hands.
We really appreciate your patience and support, and we’re delighted to hear you’ll be shopping with us again.
Resposta da Sewing Machine World
Thank you for your review! We’re glad you were happy with our fast communication and shipping. We look forward to assisting you again!
Delivered promptly and was as described.
Delivered promptly and was as described.
22 de agosto de 2025
Resposta da Sewing Machine World
Thank you for your 5-star review! We’re glad your order was delivered promptly and met your expectations
Package arrived in good time and was…
Package arrived in good time and was just as ordered
11 de agosto de 2025
Resposta da Sewing Machine World
Thank you for your 5-star review! ⭐ We’re glad your package arrived on time and exactly as ordered
I can only praise the excellent service…
I can only praise the excellent service and support whilst trading in my two machines which had enabled me to upgrade . Excellent support from Harvey and Chris for prompt delivery thank you
Angela
20 de junho de 2025
Opinião espontânea
Resposta da Sewing Machine World
Thank you so much for your kind words, Angela! We’re thrilled to hear that Harvey and Chris provided excellent support and that your upgrade went smoothly. We hope you are enjoying your new machine and look forward to assisting you again in the future! 😊
Update on not having received item
I am updating my first review as I have now been in touch with Sewing Machine World. Delay on item on order from Brother and human error in not advising me at the time. Everything has been sorted to my satisfaction and I would not hesitate to purchase from them again as they have been extremely helpful sorting out the issue.
8 de junho de 2025
Absolutely brilliant service
Absolutely brilliant service. Bought a reconditioned Janome machine. Immaculate condition with manual and various bits and pieces. Couldn’t be happier. Loving it.
27 de abril de 2025
The seller did a good job.
I made an order easily and quickly (Janome DC 230), delivery in three days, exactly according to the order.
Good job, thanks.
17 de abril de 2025
Resposta da Sewing Machine World
Thank you for leaving us a 5 star review! We hope you enjoy using your new Janome sewing machine. Take care, Sasha
Fantastic service and speedy delivery
Fantastic service and speedy delivery. Will definitely use again.
17 de abril de 2025
Resposta da Sewing Machine World
Thank you for taking the time to share your feedback based on your recent order from us!
Take care, Sasha
Great customer service
The team at Sewing World were very helpful and reached out to make sure I got the right item. Will use them in the future
3 de abril de 2025
Resposta da Sewing Machine World
Thank you for leaving us this lovely 5 star review! it is much appreciated
Quick delivery and good price
Delivery was direct from manufacturer and it was quicker and cheaper than buying direct from supplier
26 de março de 2025
Arrived as expected
Products ordered arrived within a few days. Not the speediest but completely reliable.
27 de fevereiro de 2025
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