Sewing Machine World  Opiniões 

111
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The lady who helped me test the Janome 5060 and the Bernina 335 sewing machines was knowledgeable and helpful. Nothing i asked was too much trouble. The extras i ordered followed soon after. I would... Ver mais

Classificada 5 em 5 estrelas

The absolute best, the lady who demonstrated what is now my new overlocker was not just knowledgeable but kind and friendly. I ordered my overlocker and it was delivered the next day, because of the w... Ver mais

Classificada 5 em 5 estrelas

Steve goes above and beyond. The threader on my Janome 720 pro hadn't worked for years. Twice, with another service they tried to fix it as they said it would be expensive to replace. Steve replaced t... Ver mais

Classificada 5 em 5 estrelas

Made ever so welcome when I went to view a machine before purchasing, had an issue with it just under a year later, popped along and was rectified so quickly (within the hour) to also be reassured th... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de costura

Escrito pela empresa

We are Sewing Machine World, based in King’s Lynn, Norfolk, offering many services from our Bricks and Mortar shop. We are dealers and approved warranty agents for all major sewing machine brands; Bernina, Brother, Janome, Pfaff, Husqvarna, Juki and Babylock and also sell refurbished used machines. As well as carrying out servicing and repairs in our workshop, we are the only official warranty agent for Babylock in the UK. We sell online at www.sewingmachineworld.co.uk and offer Free Delivery on all machines, with our unique return to base warranty terms. Our friendly team have the knowledge to help you find the perfect machine, or with trouble shooting should problems occur. We also offer one to one tuition on all new machines purchased in store. We have engineers on site and experienced product specialists on hand to guide you from the first enquiry, through to a hassle free after service.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(111)

31 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

One of my product was delayed and the…

One of my product was delayed and the company reached out to me to ask if I wanted a refund or of I would like to wait fir the product to cone back into stock. Great customer service. And giving you choices because of that I am waiting for my product and will purchase it from them.

1 de fevereiro de 2025
Classificada 4 em 5 estrelas

Delivery was 7 days as warned. My 3 star rate referred to the quality of the item, I stand by my comments on that.

The quilting foot took several days to arrive. I ordered this one as it said it was specific to my Brother machine and it was much more expensive than others available on line, I subsequently found other people on my course had bought exactly the same item from 'A' for a quarter of the price. I also found it snagged the batting if I was only using fabric on one side, it is fine when the batting is sandwiched.

29 de janeiro de 2025
logótipo da Sewing Machine World

Resposta da Sewing Machine World

Hi Vicci, Thank you for sharing your feedback. We only supply genuine Brother parts. Although you can find non genuine pattern copy parts from Amazon we have found the quality is very poor.

Classificada 5 em 5 estrelas

The Missing Item

The supplier checked to see if I had received the item. When I stated that I was still waiting for the item, she offered to supply another. After putting the phone down, I checked to find that the item had arrived a day earlier with others items. Immediately, I contacted the supplier to apologise and stop her from sending another item. I would not hesitate to buy another item (same or different), from this supplier, Thank you!

25 de janeiro de 2025
Classificada 5 em 5 estrelas

5 star review

Another great purchase from sewing machine world.
I would highly recommend them to anyone. All the staff are really knowledgeable and helpful. There machines are all in show and demos available in store too. I wouldn’t go anywhere else !

29 de dezembro de 2024
Classificada 5 em 5 estrelas

Great service very helpful

Great service very helpful. Came and set my new machine up and on its table also gave me some pointers. You can’t beat a family run business. Will definitely be going back for accessories.

10 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional customer service

From beginning to experience with Sewing Machine World was amazing.
I ordered a refurbished Janome machine. I received a phone call from Steve to let me know that the machine was listed as 'pick up only,! I had not realised this but it didn't cause any problems and without hesitation Steve said they would pack and post to me, all I needed to do was pay the postage.
I am delighted with my purchase, which was a bargain and not much more than the price quoted to repair my old machine (which was far inferior to my new one).
Amazing service, going the extra mile with customer service.
Thank you so much 5☆

28 de outubro de 2024
Classificada 5 em 5 estrelas

Happy to give 5 stars

Happy to give 5 stars. There was a small issue with my order but as soon as they spotted it, they contacted me to let me know what was happening and apologised. Honesty and integrity that’s not often seen these days. Will definitely be using them again.

26 de outubro de 2024
logótipo da Sewing Machine World

Resposta da Sewing Machine World

Thank you for leaving this 5 star review. We hope you enjoy using your new machine!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais