Shades of Coffee Opiniões 

The website was good and the customer service was good.
The shipping process was not. Nasty surprise of VAT and customs handling fees.
They say that this is disclosed on the website - but if it is, it isn't obvious.
They really shouldn't offer Euro currency - or shipping - without an EXPLICIT statement that there will be extra charges that the buyer has to acknowledge.

I had questions after purchasing a few items. I reached to Shades and heard back promptly. The response was detailed and resolved my issue. I purchased a PID, brew head, screen and gaskets. The items fit perfectly and are high quality. I would buy from Shades again.

Fast delivery, all items as good as promised

Great quality and service. However, buying UK products from the EU is a mess after Brexit. I'd buy much more from Shades of Coffee if they had an EU office.

I recently purchased the PID kit for my Gaggia espresso machine from Shades of Coffee (plus the OPV, Brew Pressure Gauge, the Dimmer Mod and other parts) and I couldn't be happier with the results.

The delivery to Brazil occurred without any setbacks, and the installation process was surprisingly straightforward. The instructions provided were clear and concise. Still, after watching some videos on YouTube, the installation was even faster.

Every part felt good quality. It's clear that Shades of Coffee takes great care in sourcing high-quality components for their products, and it shows in the final result. Moreover, making coffee with my Gaggia has become a more enjoyable experience. The consistency and control provided by the PID make the process more fun and less stressful (no more crazy temperature surfing).

It's now a pleasure to experiment with different beans, knowing that I can trust my machine to deliver exceptional results every time.

Order was sent and received very quickly.

Interaction, and help with parts.

Excellent shop, you can find whatever you need for your machine. They are the best !!

Good quality products with good service back up, thoroughly recommended

I must correct my first review and give 5*. I bought the red floater not knowing that it's designed to the slim tray.
The 9 bar OPV is giving satisfactory results.
The shipment was swift and in good packaging.

Amazingly responsive to my questions, very fast delivery!

Flawless service every time I order from them. Quality products

Great products and fast shipping, A++ customer service!

Great service, all items functioned as intended, quick shipping - thanks

It was absolutely 👍

Love the product so far! Also the communication and help I received was great! Thank you!

You trully deserve the lowest rate experience. I tried everything in my power to get the tracked option. Tried to add more to my basket, tried to lower my basket. The only option available was untracked option, I remeber being very unhappy, but since I need the upgrades I bought anyway. Now I dont know what problem your website have with tracked options but do not put the blame on me. I want to get my itens and I need a solution, not blames on my side wich im 100% confident wasnt my fault!!! EDIT: I have to edit. Cause I got character limit in my first reply... You need to check your website coding before trying to blame customer for choosing the only option available (non-tracked). Finally thanks for answering what I need to know. So I will wait this return/refund to try the tracked option again. I'm checking local customs everyday (with an app) to see if somenthing arrive with my tax pay number (CPF) nothing arrived so far.