I must have been the most annoying customer they have had but nothing was ever too much for Matthew and I appreciate his patience whilst trying to sort out my queries. Will definitely be using your se... Ver mais
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Leia as opiniões dos outros
Excellent order process, updates to order process, delivery information and updates, delivery driver. The whole experience. Special thanks to driver for being so helpful. Bought 14 sheets of Finn... Ver mais
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Needed 9mm V groove board fairly urgently for a job, ordered on the Sunday evening, delivered Tuesday 8:30am, that’s an exceptional service. Strong winds and chucking it down with rain, but that d... Ver mais
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Absolutely fantastic experience!! We requested specific delivery date , got a call within 24 hours from our order that this is doable . One day before delivery we got a message with our delivery windo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sheet Materials Wholesale is a leading online supplier of high-quality sheet materials, catering to both trade professionals and DIY enthusiasts across the UK. We specialise in a wide range of sheet materials, including plywood, MDF, OSB, chipboard, door blanks and specialist boards, ensuring that our customers have access to wide range of sheet materials for construction, joinery, furniture making, and other applications. Our business is built on reliability, competitive pricing, and outstanding customer service. We work closely with trusted manufacturers and suppliers to offer an extensive selection of sheet materials at wholesale prices, without compromising on quality. Whether you need a single sheet or a bulk order, we provide flexible purchasing options to suit your project needs. At Sheet Materials Wholesale, we pride ourselves on fast and efficient nationwide delivery, ensuring that materials reach customers on time, every time. Our user-friendly website allows for easy browsing, secure checkout, and seamless order tracking, making the buying process as smooth as possible. Customer satisfaction is at the core of our business. Our knowledgeable team is always available to offer expert advice and assist with product selection, ensuring that every customer gets the best solution for their requirements. With a commitment to quality and service, SheetMaterialsWholesale.co.uk has become a trusted name in the industry. Explore our full range today and experience the difference of working with a dedicated sheet materials supplier.
Informações de contacto
Unit A, The Triton Centre, Weston Avenue, RM20 3FN, West Thurrock, Grays, Essex, Reino Unido
- 0203 856 8578
- support@sheetmaterialswholesale.co.uk
- sheetmaterialswholesale.co.uk
4,6
Excelente
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sheet Materials Wholesale
Dear Adam,
Thank you for your kind review!
We are delighted to hear that you were satisfied with both the speed of delivery and the quality of the material! Providing efficient service and top-notch products is our priority.
Should you need anything else or have any questions, feel free to reach out.
We are here to assist you further!
Best Wishes,
Alina Merkul
Head of Supply Chain
Resposta da Sheet Materials Wholesale
Dear Viv,
Thank you for your wonderful feedback!
We are thrilled to hear that our assistance was greatly appreciated and that our service met your expectations.
If you ever need further assistance in the future, please do not hesitate to reach out.
We are looking forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Good communication, shame about the product quality
Communication with the company was really good, quality of product not so much, plywood delaminated and top layer broken off around edges
25 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Jonathan,
Thank you for taking the time to share your review.
Upon reviewing our records, I see in the system that your order was successfully delivered and signed for with no issues reported.
Regrettably, we were not made aware of any issues regarding the product you have received, as no reports were filed with us, and there were no remarks noted on the Proof of Delivery from the transport company.
We sincerely apologise for the inconvenience this has caused you.
Nevertheless, our support team will contact you directly to assist in resolving this matter to your satisfaction.
Best Wishes,
Alina Merkul
Head of Supply Chain
Fantastic service was told 2_3 days…
Fantastic service was told 2_3 days delivery arrived the very next day... Great item also cheers guys
25 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Steve,
Thank you for sharing your experience with us.
We are delighted to hear that you received your order even earlier than expected. Providing excellent service and timely delivery is always our priority. We are also glad that the products you have received met your expectations.
Should you have any questions, please do not hesitate to contact us.
We look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Resposta da Sheet Materials Wholesale
Dear Simon,
Thank you so much for your kind words!
We are thrilled to hear that our staff were able to assist you effectively and enthusiastically. We are also glad that our service met your expectations.
If you ever need anything else, don't hesitate to reach out.
We are always here to help!
Best Wishes,
Alina Merkul
Head of Supply Chain
Fast and efficient service
25 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear David,
Thank you for your review!
We are delighted to hear that you found our service fast and efficient. Ensuring a quick and seamless experience for our customers is a top priority for us.
If you ever need anything else or have further feedback, please feel free to reach out.
We are looking forward to serving you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
Great service and great price thanks
Great service and great price thanks
29 de abril de 2024
Opinião espontânea
Resposta da Sheet Materials Wholesale
Dear Mark,
Thank you for taking the time to share your review.
We are thrilled to hear that you had a great experience with both our service and pricing! Providing excellent service and competitive prices are top priorities for us, and we are glad we could meet your expectations.
If you ever need anything else or have further feedback, please do not hesitate to reach out.
We are here to help!
Best Wishes,
Alina Merkul
Head of Supply Chain
Resposta da Sheet Materials Wholesale
Dear Dave,
Thank you for your kind words!
We are thrilled to hear that you had a great experience with our service, found our team helpful over the phone, and received your delivery promptly. Your satisfaction is our top priority, and we are glad we could meet your expectations.
If you ever need anything else or have further feedback, please feel free to reach out.
We are looking forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Great communication
Great communication. Speedy delivery. Very helpful driver. Goods in excellent condition.
20 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Mark,
Thank you for your wonderful review!
We are thrilled to hear that you had a positive experience with our service. Providing great communication, speedy delivery, and helpful drivers are all important aspects of our commitment to customer satisfaction. We are delighted that your goods arrived in excellent condition.
If you ever need anything else or have further feedback, please don't hesitate to reach out.
We are here to help!
Best Wishes,
Alina Merkul
Head of Supply Chain
Great company
Easy website to navigate. Prompt delivery with great communication and service and a great product. Thank-you, will definitely be shopping here again!
23 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Dillon&Beth,
Thank you for your fantastic review!
We are thrilled to hear that you had a positive experience with our company. Making our website user-friendly and ensuring prompt delivery and excellent communication are top priorities for us. We are glad you are happy with our service and product, and we look forward to welcoming you back for your future shopping needs.
If you ever need anything else or have further feedback, please do not hesitate to reach out.
We are here to assist you!
Best Wishes,
Alina Merkul
Head of Supply Chain
Very efficient speedy service
22 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Robert,
Thank you for your review!
We are delighted to hear that you found our service efficient and speedy. Providing timely service is a top priority for us, and we are glad we could meet your expectations.
If you have any further feedback or need assistance in the future, please do not hesitate to reach out. We are looking forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Resposta da Sheet Materials Wholesale
Dear Courtney,
Thank you for your review!
We are thrilled to hear that you were satisfied with the speed of our delivery and the quality of our communication. Ensuring prompt delivery and clear communication is important to us, and we are glad we could meet your expectations.
If you have any further feedback or need assistance in the future, do not hesitate to reach out.
We will be happy to assist you!
Best Wishes,
Alina Merkul
Head of Supply Chain
Great customer service and great…
Great customer service and great products at a reasonable price
22 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear `Steven,
Thank you for your feedback!
We are delighted to hear that you had a positive experience with both our customer service and our products. Providing excellent service and high-quality products at reasonable prices is what we strive for.
If you ever need anything else or have further feedback, please feel free to reach out.
We are looking forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Ordered 28 sheets of Ply on the…
Ordered 28 sheets of Ply on the afternoon of 19 April 24, they arrived during the morning on 23 April. They were also at the cheapest price I could find.
19 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Eric,
Thank you for sharing your experience!
We are thrilled to hear that your order of 28 sheets of Ply arrived promptly and at the best price you could find. Providing both efficiency and affordability is important to us, and we are glad we could meet your expectations on both fronts.
If you have any further feedback or need assistance in the future, do not hesitate to reach out.
We are here to help!
Best Wishes,
Alina Merkul
Head of Supply Chain
Solid, would order again
Delivered as expected, no complaints, good service for high quality materials.
21 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Ciaran,
Thank you for your review!
We are pleased to hear that you found our service satisfactory and that the materials met your expectations. Your satisfaction is our priority, and we are glad to have provided you with a positive experience.
If you ever need anything else or have any feedback, feel free to reach out.
We look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Simple online ordering
Simple online ordering, prompt delivery and helpful, friendly driver, very pleased!
17 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Steve,
Thank you for taking the time to share your review.
We are delighted to hear about your positive experience with our online ordering process, prompt delivery, and friendly driver! Providing a seamless and enjoyable customer experience is important to us, and we are thrilled that we could meet your expectations.
If you ever need anything else or have further feedback, please feel free to reach out.
We are here to help!
Best Wishes,
Alina Merkul
Head of Supply Chain
FANTASTIC follow up service
FANTASTIC follow up service.
I placed a small order with the delivery charge making up most of the invoice so customer services emailed to query before processing it.
This doesn’t happen very often so very noteworthy!
Also, they’re the first supplier I’ve had that uses What3words. Kudos - at least I knew they’d be delivering to the right place 👍
20 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Alex,
Thank you for taking the time to share your feedback with us.
We are thrilled to hear about your positive experience with our follow up service!
It is fantastic to know that our colleague Anna reached out to ensure everything was in order before processing your order. We are delighted to hear that her attention to detail was appreciated.
Additionally, we are glad to be the first supplier you have encountered using What3words. Ensuring accurate deliveries is crucial to us, and we are pleased that it provided you with peace of mind.
If you have any further questions or need assistance, please do not hesitate to reach out. We are here to help!
Best Wishes,
Alina Merkul
Head of Supply Chain
Recommended
Good website, good prices and good service.
Promt delivery although delivey charge is quite high, would prefer to collect as they are only 20miles from me.
Thanks for great service
19 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Ben,
Thank you for your recommendation!
We are delighted to hear that you found our website easy to use, our prices competitive, and our service satisfactory. We understand your concern about delivery charges, and we appreciate your feedback.
If you would like to collect your order instead of the delivery, please feel free to contact our Sales Team on 0203 856 8578. We will be more than happy to arrange a collection for you.
Thank you again for choosing us, and we look forward to serving you again soon!
Best Wishes,
Alina Merkul
Head of Supply Chain
Brilliant,so quick,easily the cheapest…
Brilliant,so quick,easily the cheapest for same product elsewhere,all primed and ready to go.delivery chap super polite,will order again.
19 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear Anne,
Thank you so much for your glowing review!
We are thrilled to hear that you found our service brilliant and our prices unbeatable. It is wonderful to know that our delivery team left a positive impression as well.
We look forward to serving you again in the future!
If you have any further questions or need assistance, feel free to reach out.
Best Wishes,
Alina Merkul
Head of Supply Chain
Boards were not compatible with previous orderer boards
This is the fourth time ive ordered 22mm flooring ply. The boards received from my recent order were not compatible with previous boards!
19 de abril de 2024
Resposta da Sheet Materials Wholesale
Dear David,
Thank you for bringing this to our attention.
After reviewing your order history, we have noticed that your most recent order from April 19th is for the Durelis brand, while your previous order from July last year was for the Egger brand. Unfortunately, these two brands are not compatible with each other.
However, we apologise for any inconvenience this may have caused, and our support team will reach out to you directly to find a suitable solution to this matter.
Best Wishes,
Alina Merkul
Head of Supply Chain
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