Sheila May Swim Opiniões 

349
•
TrustScore: 4 em 5

3,9

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Classificada 1 em 5 estrelas

Do not buy from them - the cuts were terrible - yuk - the fabric quality shocking and even for tops you can’t return them - if you haven’t tried in a store somewhere then do not - Do Not - buy from th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This towel wrap dress is such a simple design… but I honestly don’t know how I’ve gotten this far in life without it! Absolutely brilliant, beautiful trait to size fit and style, the material is b... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

There was some confusion around something I had returned but after waiting a few weeks for the exchange I thought was being sent I contacted the company and had excellent assistance to sort things .... Ver mais

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Classificada 5 em 5 estrelas

I’ll start by saying the sizes are very generous, the size chart doesn’t reflect true sizes. However the delivery was so quick, I could try on the swimwear figure out the correct size and free post b... Ver mais

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Informações sobre a empresa

  1. Loja de fatos de banho

Escrito pela empresa

Mix 'n match swimwear to spark joy! Australian swimwear brand devoted to empowering women with confidence and comfort in their swimmers!


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

349 opiniões

5 estrelas
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3,9

Todas as opiniões

(349)

81 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

The sizing runs quite large

The sizing runs quite large. I usually wear a size 12–14, but needed to exchange for a size 10. The return process for sizing was straightforward, but it’s worth keeping in mind when ordering.
The high-cut bottoms are very high-cut, with less coverage than I expected. The crop top is also quite short, so if you have a longer torso, you may find it doesn’t provide much coverage through the midriff.
My biggest disappointment was the return policy. As a first-time customer, purchasing from Sheila May felt like a risk, and the no-refund policy means that if the swimmers aren’t the right fit or style, you’re left with store credit despite a significant upfront purchase.

22 de junho de 2026
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Resposta da Sheila May Swim

Thank you for your thoughtful feedback. We're glad the exchange process was easy, and we appreciate your comments on the fit and our returns policy.

Classificada 1 em 5 estrelas

Swimwear not designed for swimming

Swimwear not designed for swimming. Colours fade +++

26 de junho de 2026
Opinião espontânea
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Resposta da Sheila May Swim

We're sorry to hear this was your experience. If you haven't already, please reach out to our team with your order details so we can look into this for you.

Classificada 1 em 5 estrelas

I rarely leave negative reviews

I rarely leave negative reviews, but I feel other consumers should be aware of my experience.

I purchased a swimsuit from Sheila The Label after relying on the published sizing information. When it arrived, I found the fit significantly tighter than expected and unsuitable for my intended use.

I contacted the company immediately after receiving the item. It was unworn, with tags and hygiene liner attached, and I returned it exactly as instructed.

After the return was received, I was issued store credit rather than a refund to my original payment method. I then contacted the company again and specifically requested that the refund instead be returned to my Visa card because I had lost confidence in ordering another swimsuit after my experience with the sizing.

The company declined that request and advised that the store credit would remain the form of refund.

As a result, what should have been a straightforward customer service issue became a lengthy and stressful dispute involving my bank. I have spent far more time than I ever expected trying to resolve a $125 purchase.

My advice to anyone considering buying swimwear from this retailer is to read the sizing information and return policy very carefully before purchasing, particularly if buying sale items. If the item is not suitable, you should consider whether you would be happy receiving store credit rather than a refund to your original payment method.

This review reflects my own personal experience. Well and truly disgusted

A generic apology does not resolve the problem.

The issue is not that I misunderstood your policy. The issue is that you refused to refund my original payment method after receiving the swimsuit back in perfect condition. As a result, this matter remains unresolved and has had to be escalated.

If you genuinely regret my experience, then resolve it immediately.

19 de junho de 2026
Opinião espontânea
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Resposta da Sheila May Swim

We're sorry to hear you were disappointed with your experience Leanne. We appreciate your feedback and understand your frustration. Our returns policy is available on our website before purchase, but we're sorry it didn't meet your expectations.

Classificada 5 em 5 estrelas

High quality

My first order was unfortunately lost in transit and never made it from Australia to Finland. However, Sheila May Swim’s customer service was easy to reach and responded quickly, investigating the situation right away. They promptly arranged a replacement order, which arrived much faster.
I was a little nervous about ordering such an expensive swimsuit without trying it on first from the other side of the world, but I couldn’t be happier with my purchase! The swimsuit feels high quality, and the size was spot on thanks to their size charts.
10/10, highly recommended!

23 de março de 2026
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Resposta da Sheila May Swim

Thank you so much for your lovely review Sanni. We're so pleased we could get a replacement to you quickly and that you're loving your new swimwear!

Classificada 1 em 5 estrelas

Staff were lovely and helpful but the…

Staff were lovely and helpful but the bathers just aren't it. They advertised as fitting all sorts of body shapes but apparently not mine. If you have large breasts forget it. If you have large breasts and are breast feeding, don't even think about it. Minimal support. Tried different styles. Ended up wasting money on postage for initial and exchange. And it's not cheap postage either. Extremely disappointing that again, us big busted ladies are not considered

1 de fevereiro de 2026
Opinião espontânea
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Resposta da Sheila May Swim

We're so sorry to hear our styles weren't the right fit for you. We truly appreciate you giving us a try and sharing your experience and feedback with us.

Classificada 5 em 5 estrelas

Amazingly fast delivery and no problems…

Amazingly fast delivery and no problems at all when I had to return both top and bottoms on separate occasions to exchange for something different. Looking forward to wearing my lovely bathers on my forthcoming European holiday.

25 de maio de 2026
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Resposta da Sheila May Swim

Thank you for your kind words Sandra. We're so pleased the delivery and exchange process was smooth, and we hope you have an amazing European holiday.

Classificada 5 em 5 estrelas

Sheila May Wear swimsuits are so cute!

The swimsuits are so cute and they fit as described. I love the high waisted bottoms and cute patterns to mix and match. I’ve tried several styles and have loved each one.

25 de maio de 2026
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Resposta da Sheila May Swim

Thank you so much Maryanne. We love hearing that you've enjoyed trying different styles and prints, and we're so glad they've all been winners for you.

Classificada 5 em 5 estrelas

I’ve only tried it on and I’m ordering more asap!

I’ve only tried it on but I can already tell I’m going to order more and that it’s going to be my favorite. The fit is so good and true to size. I know it’s going to hold up great playing on the beach and swimming with my kids all while looking cute! Thank you for making these for real women!

25 de maio de 2026
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Resposta da Sheila May Swim

Thank you so much for this beautiful review Amber. We’re thrilled to hear you love the fit already and that you feel ready for beach days and adventures with your kids. Creating swimwear for real women is exactly why we do what we do, so this means the world to us. 💚

Classificada 4 em 5 estrelas

Sizing issues

Took two weeks to arrive from Australia (to UK) which I guess is reasonable. Good tracking information. But I had issues with sizing, so buying swimwear overseas is not such a good idea! The top was probably the right size but too short and rode up when swimming crawl, and the bottoms were a good cut with a proper high waist, but at least one size too big and got baggier in the water. Well made items and a gorgeous green colour, but an expensive mistake for me!

22 de maio de 2026
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Resposta da Sheila May Swim

Thank you for your honest feedback Rachel. We’re sorry the sizing and fit weren’t quite right for you, but we’re glad you loved the colour and quality. We appreciate you giving Sheila May Swim a try.

Classificada 5 em 5 estrelas

Speedy arrival to UK from Australia

Speedy arrival to UK from Australia. Items exactly as described. Fabric is soft and stretchy, sizing advice spot on. Wore it to a sauna session with friends and felt so confident in my cossie. Thank you!

22 de maio de 2026
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Resposta da Sheila May Swim

Thank you so much for your lovely review Sarah. We’re delighted your order arrived quickly, the sizing worked well and that you felt confident and comfortable in your new swimwear.

Classificada 5 em 5 estrelas

For the first time swimsuit that is…perfect for my body

For the first time swimsuit that is super comfortable and allows me to feel secure! Being plus sized, finding a swimsuit that fits is always a struggle. Not this time! The fabric feels amazing and I feel covered. I wish I had found this before. Will definitely be a repeat customer. Only slight negative was the price with local taxes added and customs payments added. So hoping for European representatives!

27 de maio de 2026
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Resposta da Sheila May Swim

This is wonderful to hear Jaana. We’re so happy you’ve found swimwear that makes you feel comfortable, secure and confident. Thank you for your support and for sharing your experience.

Classificada 1 em 5 estrelas

extra costs

I ordered a top and a bottom from Sheila May Swim. Two weeks later, I received a message from customs in Belgium that this seller hadn't paid european taxes for the product. I had to pay another 48,6 euros to receive my order.

25 de maio de 2026
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Resposta da Sheila May Swim

Thank you for your feedback Maartje. We understand customs charges can be frustrating for international customers. As noted on our website, these fees are set by local governments and are unfortunately outside of our control.

Classificada 5 em 5 estrelas

Reliable service.

I’ll start by saying the sizes are very generous, the size chart doesn’t reflect true sizes. However the delivery was so quick, I could try on the swimwear figure out the correct size and free post back with a quick return, all in a week from order to final correct sizes in my possession Wow!! No stuffing around.
I’m always nervous buying online but no problems with you guys!! Will definitely order again and recommend!! Plus Aussie /sustainable awesome!! 🙌 👏

25 de maio de 2026
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Resposta da Sheila May Swim

Thank you so much for your lovely review Libby. We’re thrilled the exchange process was quick and easy for you and that you found your perfect fit. We really appreciate your support of our Aussie small business.

Classificada 5 em 5 estrelas

Great service, fabric, and fit!

Great fit. I checked in before ordering, and I was able to get assistance in making the right size choice. I'm glad I did. Everything went great. Love the fabric. Love the fit. So glad I found you!

22 de maio de 2026
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Resposta da Sheila May Swim

Thank you so much for your lovely review Charlene. We’re thrilled our team could help you find the right size and that you’re loving the fit, fabric and overall experience. Enjoy your new swimwear!

Classificada 1 em 5 estrelas

Do not suit me

Really disappointed in these bathers, the style does not suit me and is not flattering. This is the second pair I have tried from this brand.

The quality is great and fabrics are lovely, but the fit is not right for me.

Also very disappointed that you cannot get a refund online, only a store credit or exchange.

22 de maio de 2026
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Resposta da Sheila May Swim

Thank you for your honest review Stephanie. While we’re glad you liked the quality and fabrics, we’re sorry this style wasn’t the right fit for you and appreciate you sharing your feedback.

Classificada 5 em 5 estrelas

Great swimwear for all

I was impressed with the range of swimwear available. The products arrived swiftly and the fit was true to size. I love the colours and the texture of the bathers.

29 de abril de 2026
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Resposta da Sheila May Swim

Thank you so much for your lovely review, Rosalie 😊 We’re so happy to hear you loved the range, fit and colours, and that your order arrived quickly. Enjoy your new swimwear! 💕

Classificada 5 em 5 estrelas

I love my new swimwear

I love my new swimwear! Thankyou so much!

24 de abril de 2026
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Resposta da Sheila May Swim

Thank you so much, Maria! 😊 We’re absolutely thrilled to hear you love your new swimwear. Enjoy! 💛

Classificada 1 em 5 estrelas

I’d ordered a plain swimming top on…

I’d ordered a plain swimming top on sale. When I tried it on the seams around the nipple were so obvious I couldn’t wear it. This was not shown on the photos. They did allow me to return it (although it was on sale) but had to pay for shipping to do so, no refund was offered and only gave me a credit. To actually buy anything from them I now need to buy something full priced (and prob pay for shipping again) and so spend more money on a company I don’t trust.

21 de abril de 2026
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Resposta da Sheila May Swim

Thank you for taking the time to share your feedback, Olivia ... I’m really sorry to hear you were disappointed with the fit and finish of the top.
Unfortunately, we’re unable to accept returns on sale pieces as this is part of our store policy and is noted at the time of purchase. In your case, a return exception was approved and store credit was issued once the item was received back.
With swimwear, all styles and seam placement can sit quite differently on everybody depending on bust shape, support preference and fit, so what works perfectly for one customer may not for another.
That said, we absolutely appreciate the feedback regarding the product photos and your experience overall, and I will be sure to pass this on to the team.

Classificada 2 em 5 estrelas

Overpriced product

Overpriced product. I had to pay duties on top of that.
The product is nice

29 de abril de 2026
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Resposta da Sheila May Swim

Thank you for your feedback, Annet. Unfortunately customs duties and import charges are outside of our control, and this is noted on our website FAQs prior to purchase. We’re so pleased to hear you are happy with the product itself 😊

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