Shein Opiniões 159

OK so as the prices would suggest, the clothes are ill fitting rubbish made in China. That I can deal with as you get what you pay for. What I can't deal with is absolutely zero customer service when you need to contact them because Fast horse (Slow donkey more accurate) have lost your package. Your package is out for delivery, 4 days later it's not here. Call fast horse, get a chat bot and you cannot speak to a human. Go to the fast horse website, they don't even recognise their own tracking number for god's sake. As a wise old man said, "good not cheap, cheap not good"

I’ve only started buying off shein within the last 12 months, simply due to wanting to save money on purchases. When purchasing, it’s important to look at reviews & if buying clothing check comments re sizing, quality etc. I don’t purchase an item that doesn’t have reviews & I haven’t been let down to date.
I have purchased so many various items - baby clothing, jewellery, iPhone covers, toys & all items have been as described.

Scum..how could you send a piece of crap frock for my 11 year olds graduation..she was crying..will now go shopping for real. Don't even think it could be good!

I cannot find my order to make a return. I have spent hours trying to make contact with Shein. Tried to make a complaint. They ask for ID no. What ID no. ?

I've bought a lot from Shein because of their competitive pricing. I was particularly impressed with the variety of curtains. Delivery times are often surprisingly fast. Great communication.

They claimed they have delivered my parcel when it was not delivered. They refuse to investigate into the delivery when I reached out. Very dodgy site

Received my order. some items very different to photos, Impossible to organize a return of three items. No response from customer service, Website goes around in circles when you hit Returns. First and last time customer.

I received my huge parcels very quickly and everything is beautiful. Got all grandkids clothing so happy

I have never had a problem with Shein. Great prices, great products and great shipping. I only suggest to look at reviews before you buy, these are always helpful and will help you decide whether to buy or not.

I would never order again. Most of the items were rubbish, made from terrible fabric and poorly made. I wish I'd read the reviews before ordering.

order number GSHN7901Y000RY1 £82.30
The customer service experience I have received is a disgrace.
My parcel was left on my doorstep but in clear view of the street and adjacent neighbours and was unfortunately stolen. I had given no permission to leave it there.
Following a lengthy investigation by the courier company (me constantly having to chase them) it was confirmed the parcel was lost. They advised that they would reimburse Shein directly who in turn would give me a refund. I waited 10 days but did not receive anything. I then contacted Shein customer service who then said because I was outside of their 45 day customer service checking system they were unable to check this for me. This was absolutely disgraceful considering I followed their guidelines on the Shein App for lost parcels and contacted the courier directly and the courier company had resolved the issue with me within 45 days advising they would reimburse Shein and I would receive a refund. I cannot believe a company would behave in this manner. They have received the refund from the courier and kept it for themselves. Absolutely disgraceful. When the package went missing I ordered a duplicate (with ectras) so I have paid twice. I will NEVER shop with them again. Now they are constantly ignoring my emails

I haven’t received my item, My item number is GSHN8Q13A0024CN
I can’t communicate with anyone because there are machine response in customer services. Please double check for me. Thanks

Per fare un reso bisogna trovare l'ordine nel tuo account: ma se loro cancellano quell'ordine sei fregato! A me è successo. Non esiste né mail né chat né numero di telefono per contattarli: in Facebook non hanno mai risposto, si Instagram c'è solo una risposta automatica che ovviamente non ha risolto il problema.

I've been shopping with Shein for a few years now.
You basically get what you pay for with most things.
However, their prices have started to increase on some items that are truly not worth the prices they are charging.
I've recently been buying several knitted cardigans to see me through this current winter period in Australia, as well as hopefully a few more winter seasons ahead.
But considering they are charging $25-$30 or more for many of their knitted garments that look nice and thick, of fairly good quality. When they arrive they are rather thin and somewhat shabby looking. I can get better quality knitted garments at Kmart for the same price or less on sale (if only Kmart actually had a far more wider range of plus sized clothing).
I do really like most of Shein's t-shirts, leggings, camis, singlets, tanks and other casual clothing. As well as some of their range of shoes.
I've also started looking at their men's wear range (which has recently started including larger sizes for the big men, which is fantastic), along with their homewares, accessories and so on.
All in all, I can't complain too much about Shein.
And as for delivery issues, I have always received everything I ordered (out of dozens and dozens of orders over 4 years) and the only couple of times there has been a delivery problem, that's on the courier, not Shein. The speed of their delivery service has improved massively since the pandemic lockdowns and so on. Although I've had a couple of pretty large orders take 4+ days to even get shipped out. Most of the time it's usually next day shipping.

everything is fairly cheap, which means the material for clothing and jewellery isn’t the greatest. you get what you pay for.

their clothing are so cute and wonderful looking compared to a lot of other sites, which is why i gravitate towards them. however, i would be willing to pay good money for these same clothes but more expensive material. it’s unfortunate shein is the only place with good and affordable designs.

i don’t agree with fast fashion, but for what it is, shein is pretty good.

Es un fraude. No entregan el paquete para obligar al cliente a llamar a un teléfono de tarificación especial y cuando se reclama se niegan a buscar el paquete. Simulan una entrega falsa. Sí se paga por PayPal esperan a que pasen 45 días tras los que no se puede devolver el paquete y entonces lo envían con productos deteriorados para que el cliente lo recoja y no lo pueda devolver. Es un fraude, no compren en Shein si no quieren que los estafen.

Be very careful when ordering with SHEIN, they are scammer! I ordered qty 2 for some products, I paid for 2 but only received 1. SHEIN insisted that I received 2, refused to assist further and requested me to contact bank to dispute the entire order. Avoid at all costs!

I received an item that was ripped and not wearable. IT only cost $3 but there is not way to get a refund without returning it. I can take it to a parcel point and return it for $1 but there is no parcel point with in 400kms of me. I have purchased over $300 from Shein, but I will not be buying from Shein again. If I can not get a refund on a $3 thing how will I got with a $20 or $30 item.

Shein is such an amazing site. They have great quality products, a huge selection to choose from, always as described and as pictured. They always have great promotions and ship quickly. Their customer service is the best in the world! They value the customers more than anything and do whatever it takes to please him, unlike other customer service such as the lousiest ones in Fashionnova. I highly recommend Shein and I vow for their quality and wonderful customer service.

My experiences with Shein have always been positive. They are reliable, their returns process is a breeze AND CHEAP. When you purchase cheap clothing you have to understand it may not always be to the quality you might expect, but given the fool proof returns policy you have nothing to lose. I have many great Shein items I’ve found over the years and I’m a fussy shopper. Not everything has been a masterpiece, but some have been so great and unique that I’ve ordered them twice.