Ally helped me understand why my resume was rejected. She also suggested a few changes. Moreover, my LinkedIn needed a makeover. Above all, she explained why certain job descriptions are not a great m... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Terrible experience. I made a payment and never received the login details. I requested a refund and clearly stated that I was no longer interested in using the platform. Instead of addressing my r... Ver mais
Hi, I’ve had subscription for 7 day trial for $9.99 on 8th June and same day I cancelled it but still they charge another $39.99 on 14th June and when I asked them for refund and contact them sti... Ver mais
My coach picked up on things about my CV that I genuinely couldn't see myself, mostly around the language I was using. I'd been writing job descriptions instead of talking about impact. Once she point... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Get professional support & land your dream job effortlessly with Shift! We’re here to make your job search journey easier and more effective. With our powerful tools and expert guidance, you'll stand out, land interviews, and reach the career you’ve always wanted.
Informações de contacto
Estados Unidos da América
- contact@shift.careers
- shift.careers
3,0
Aceitável
72 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It was helpful
It was helpful, and I appreciate the suggestions made to improve my CV. They helped me identify things to add that I might not have thought of.
10 de abril de 2026
Opinião espontânea
Resposta da Shift
Tara, thank you for sharing! Wishing you the very best with your updated CV and your search!
Warm regards,
Shift Careers team
Ridiculously bad platform
I took the subscription as I thought it would help me but I was so wrong. I would get 1 response daily after sending so many messages. Also the so called career coach always asked me to pay more for every service like to review my cv, LinkedIn and everything. She was like go to LinkedIn and apply for jobs but shit I was already doing.
Very pathetic and wasteful service.
6 de abril de 2026
Opinião espontânea
Resposta da Shift
Dear Durvesh
Thank you for taking the time to share your feedback, we’re very sorry to hear about your experience.
We understand how frustrating delayed responses and unmet expectations can be. Our goal is to provide timely support and clear guidance, and it’s clear we fell short in your case.
Regarding additional services, we aim to be transparent that more in-depth support (such as CV and LinkedIn reviews) may be offered separately, but we recognize this may not have been communicated clearly or felt aligned with your expectations.
Please reach out to us at contact@shift.careers so we can look into your case in detail and work toward a resolution.
Kind regards,
Shift Careers Team
Navigation issues
The assessments and career materials are insightful, but I struggled a little with navigating between sections. Once I got used to it, it was very useful.
2 de abril de 2026
Resposta da Shift
Dear Michel,
Thank you for sharing your experience! We’re glad to hear that you found the assessments and materials insightful.
We appreciate your feedback regarding navigation - this is something we’re continuously working on to make the platform more intuitive from the start. It’s great to know that once you got familiar with it, it became useful for you.
Warm regards,
Shift Careers Team
Not as I expected
Not as I expected. They only give some information about job hunting. Resume and cover letter writing is cost extra.
1 de abril de 2026
Opinião espontânea
Resposta da Shift
Dear Arashi,
Thank you for your feedback, we’re sorry to hear that your experience didn’t meet expectations.
We aim to provide valuable job search guidance within the core service, while more personalized support such as CV or LinkedIn reviews is offered as an additional service. We understand this may not always be clear upfront, and we’re actively working on improving how we communicate this.
If you have any concerns, please feel free to reach out to our support team at contact@shift.careers - we’ll be happy to assist.
Kind regards,
Shift Careers Team
My experience has been been excellent…
My experience has been been excellent with timely feedbacks and replies. I loved that my career coach Ally was there to guide me and support me when I was losing motivation. She has been a great help and I really appreciate it. With my CV curation to job search strategy, she did an excellent job. I am happy to have come across shift.
30 de março de 2026
Opinião espontânea
Resposta da Shift
Dear Unnati,
Thank you for your kind words! We’re delighted to hear that you had such a positive experience and felt supported throughout your journey.
It’s especially great to know that Ally’s guidance helped you stay motivated and provided value across both your CV and job search strategy. We’ll be sure to share your feedback with her.
Warm regards,
Shift Careers Team
I had a small issue with scheduling
I had a small issue with scheduling, and the team responded super quickly. They were friendly, helpful, and resolved it immediately. Very impressed with the support.
29 de março de 2026
Resposta da Shift
Dear Demi,
Thank you for your kind words! We’re really glad to hear that the issue was resolved quickly and that you had a positive experience with our support team.
Providing fast and helpful assistance is very important to us, so your feedback means a lot.
Warm regards,
Shift Careers Team
I signed up based on their money-back…
I signed up based on their money-back guarantee, which gave me confidence in their service. However, when I asked for a refund, they refused to honor that promise. A guarantee should mean something. In my experience, this was misleading, unprofessional, and deeply disappointing.
27 de março de 2026
Opinião espontânea
Resposta da Shift
Dear Maryam,
Thank you for sharing your experience – we’re very sorry to hear this.
We understand how important trust is when it comes to a money-back guarantee, and we take concerns like yours seriously. Our refund policy includes specific eligibility criteria, which are outlined during signup, but we recognize that this may not always feel clear or aligned with expectations.
Please reach out directly to our support team at contact@shift.careers, so we can resolve this promptly.
We’ll also continue improving how we communicate our policies to avoid situations like this in the future.
Thank you again for your feedback.
Shift Careers Team
I had a great experience speaking with Olivia
I had a great experience speaking with Olivia. She was shared a lot of information about what is needed in creating a CV and LinkedIn page for todays hiring situations. I found it extremely helpful and definitely worth my money.
26 de março de 2026
Opinião espontânea
Resposta da Shift
Dear Anna,
Thank you for sharing your experience! We’re happy to hear that your session with Olivia provided helpful, practical guidance on your CV and LinkedIn.
It’s great to know you found it valuable and worth the investment.
Warm regards,
Shift Careers Team
Olivia is a star
Olivia is a star
I had my coaching session with Olivia on Monday and it was fantastic. She gave me a lot of value during the session and a very comprehensive report after that gave me direction for my following steps. She was so empathetic and understanding and I really appreciated her insights.
20 de março de 2026
Opinião espontânea
Resposta da Shift
Dear Izumi,
Thank you for your lovely feedback! We’re so glad to hear that your session with Olivia was valuable and that the follow-up report gave you clear direction for your next steps.
Your kind words about her empathy and insights mean a lot – we’ll be sure to share this with her.
Warm regards,
Shift Careers Team
Just what I needed...
I found access to the various personality and career profiling assessments helpful to get clarity of my own strengths but also where they might fit better, in a changing job market.
My 1:1 session and following email exchanges, with Ally my coach, was really helpful to bounce ideas, get feedback and receive expert advice on what I should start and stop doing.
If you commit to using all the features and services and put in the time to focus on this, I believe everyone will get great value for money and ultimately results.
17 de março de 2026
Opinião espontânea
Resposta da Shift
Dear Adam,
Thank you so much for sharing your experience! We’re thrilled to hear that the assessments helped you gain clarity on your strengths and potential career directions.
It’s wonderful to know that your 1:1 session with Ally, as well as the follow-up guidance, provided the feedback and support you needed. It’s fantastic to hear you found value in the process.
Warm regards,
Shift Careers Team
Olivia is an absolute pleasure to work with.
Olivia was an absolute pleasure to speak with. Her energy, genuine concern, and clear passion for helping people truly stood out. It’s rare to encounter someone who loves their work this much, and her support made a meaningful difference. Thank you, Olivia.
4 de março de 2026
Opinião espontânea
Resposta da Shift
Dear Scott,
Thank you so much for your kind words! We’re delighted to hear that your session with Olivia was such a positive experience.
Her passion for helping people truly shines through, and it’s wonderful to know her support made a meaningful difference for you.
Warm regards,
Shift Careers Team
I am deeply disappointed with this…
I am deeply disappointed with this service due to misleading pricing and underwhelming content.
I was led to believe the subscription was $0.42/day. However, after paying, I received a receipt indicating a second upcoming payment that more than doubles the advertised price. Furthermore, the 'Basic' material is extremely elementary; anyone with a small experience will find it redundant. To access anything remotely useful, you are forced to pay hundreds of dollars more. I have already requested a full refund.
3 de março de 2026
Opinião espontânea
Resposta da Shift
Dear Kajal,
We’re truly sorry to hear that this was your experience. That’s never the impression we want anyone to have after joining us.
We completely understand how frustrating pricing concerns can feel. The $0.42/day reflects the introductory promotional rate, and the renewal terms are presented during checkout before confirmation. That said, we take feedback about clarity very seriously and will continue reviewing how this information is communicated.
We’re also sorry to hear that the content didn’t meet your expectations. We’re continuously working on improving the depth, clarity, and overall value of our materials, and feedback like yours is important in helping us do that.
Your refund request has been received and is being handled by our support team, and we’re committed to resolving this promptly and fairly.
Thank you for sharing your experience.
The Shift Team
El programa es 100% en ingles
Los anuncios de Shift en Facebook son en español. Cuando llenas el cuestionario lo haces en español. Y una vez que pagas y estás dentro del programa todo es en inglés. Deberían de especificarlo al momento de comprar.
25 de fevereiro de 2026
Opinião espontânea
Resposta da Shift
Hola Alejandro,
Lamentamos mucho leer sobre tu experiencia y entendemos completamente tu frustración.
Queremos aclarar que actualmente el programa está disponible en inglés. Esta información se menciona durante el proceso previo a la compra, pero entendemos que debería comunicarse de manera más clara y visible en el momento del pago. Agradecemos sinceramente que lo señales - nos ayuda a mejorar.
También nos gustaría destacar que nuestros coaches están disponibles en español, por lo que las sesiones por chat y la comunicación pueden realizarse completamente en español.
Nos gustaría tener la oportunidad de revisar tu caso personalmente y asegurarnos de que recibas el apoyo adecuado. Por favor, contáctanos directamente en contact@shift.careers para que podamos ayudarte lo antes posible.
Gracias por compartir tu experiencia.
El equipo de Shift
Great Customer Service
I am increasing my rating as Shift responded to my review immediately and refunded the subscription amount. The customer service was impeccable.
The adverts are misleading and suggest the app contains job opportunities which is does not. I didn’t receive one email or notification from Shift when I signed up, and they have just taken another $39.99 from my account. I have now cancelled my subscription but am upset there was no reminder or correspondence at all to remind me the payment would be taken or any initial confirmation of an account. This just seems like a money grabbing exercise, targeting people who are out of work. Also it sees impossible to contact them to try and resolve this. No contact email or forms anywhere. I used the bot on the app but that is just for career advice.
9 de fevereiro de 2026
Opinião espontânea
Resposta da Shift
Hi Samantha,
We’re very sorry to hear about your experience and understand your frustration. Shift is designed to provide career guidance, advice, and support to job seekers rather than direct job listings, and we apologize if this wasn’t clear from the advertising.
Regarding your subscription and notifications, we normally send confirmation emails upon sign-up and reminders before payments. It sounds like these may not have reached you, which we sincerely regret. We’d like to review your account and ensure you’re fully supported, including processing any eligible refunds if applicable.
Please reach out directly to our support team at contact@shift.careers, so we can resolve this promptly.
Thank you for sharing your experience.
The Shift Team
They charged me and I immediately…
They charged me and I immediately contacted them for a refund because I still had a day to renew, I never used the service, emailed them to bring a resolution, no reply from them.
Its a fraud money making scheme.
2 de janeiro de 2026
Opinião espontânea
Resposta da Shift
Hi there,
Thank you for taking the time to share your experience. We’d like to reassure you from the beginning that we are not a fraudulent business, and we genuinely review and respond to every customer request.
Your case was carefully reviewed by our support team. We’re truly sorry for the frustration and appreciate you bringing it to our attention - your feedback helps us improve and serve our customers better.
Best regards,
The SHIFT team
Ally is a ***FABULOUS*** coach!
I was on the point of backing out, thinking Shift wouldn't help with entrepreneurial careers, but Ally changed my mind. She really listened to me, heard my hopes/plans/conflicts, and is helping me to chart a realistic course that makes sense. I feel heard, supported, motivated, and hopeful for the first time in a long time. Highly recommended!
11 de dezembro de 2025
Opinião espontânea
Resposta da Shift
Hi Phila,
Thank you so much for sharing this - it truly means a lot to our team and to Ally. We’re really glad you didn’t back out, and even happier that you felt heard and supported. Shift is designed to work for all kinds of career paths, including entrepreneurial ones, and it’s great to see you gained more clarity and confidence.
Ally will be thrilled to know her guidance made such a difference. We’re excited to keep supporting you on this journey, you’re not doing it alone! 🙌
Warmly,
Shift Careers team
After getting this service
After receiving this service, I canceled it the same day. It is more focused on helping you figure out which job you want, rather than getting you to that job. The "instructor" I was chatting with never sent a single message; the bot handed me off to them, and I was left on read three to five times over the course of 40 minutes. I won't be using this service at all.
Edit. After the initial review, the coach did respond. Turns out even though the chat is there 24/7 and the messages will show "read", a coach isn't there except for Monday through Wednesday during hours. The refund policy was okay, but I would like to see a dedicated section on the site to initiate this process, rather than having to email support and wait for a response. This would also reduce their workload. So far, I've seen improvement, and I will update as I go.
5 de dezembro de 2025
Opinião espontânea
Resposta da Shift
Hi Alan,
We’re sorry to hear about your experience. At Shift, we pride ourselves on providing personalized guidance through our real human coaches, and we always aim to respond as quickly as possible. Occasionally, responses may take a little longer outside of working hours of your dedicated coach, but we’re committed to giving every client the best support.
We’ve already processed your refund, and your coach is still available should you wish to continue exploring guidance at your own pace. We truly appreciate your feedback as it helps us maintain the high standards we set for all our clients.
Warmly,
Shift Careers team
The apps is not working at all
The apps is not working at all. But upfront paid $$$
28 de novembro de 2025
Opinião espontânea
Resposta da Shift
Dear Li Zar,
We are really sorry to hear about the issues you’re experiencing - we completely understand how frustrating that is, especially after paying upfront.
To help you quickly and make sure your case is reviewed promptly, could you please contact our support team directly at contact@shift.careers? They’ll be able to look into your account, fix the access issue, and process anything needed right away.
Thank you for your patience - we want to make this right for you as fast as possible.
Warmly,
Shift Careers team
Mansi
Hi
My name is Mansi. I am struggling in finding out a better job for me. Whenever, I had interviews, the manager used to tell me that something is missing in my resume. They are looking for something unique. Then, I contacted Shift careers. Honestly, they made one of the best resume for me. And, I really felt happiness after reading my skills and experience. Now, I will post a review once I get a better job. Let’s hope for the best!
18 de novembro de 2025
Opinião espontânea
Resposta da Shift
Hi Mansi,
Thank you so much for your thoughtful feedback, it truly means a lot to us. We're really glad to hear that your new resume made you feel confident and proud of your skills and experience. That’s exactly how it should be!
We’re rooting for you as you take your next steps, and we can’t wait to celebrate your success together when you land that job you deserve.
The SHIFT team
Great experience with Ally
I only had one session with Ally, but she was great and is so supportive throughout what is a really challenging process in applying and interviewing for jobs. I give her 5 stars as a coach, but I didn't really spend too much time on the Shift platform. Some of the tools were helpful, and Ally also provided me with helpful resources. I highly recommend Ally as a coach to anyone looking for guidance in their career path.
15 de setembro de 2025
Opinião espontânea
Resposta da Shift
Thank you so much for sharing your experience!
We’re thrilled to hear that Ally’s guidance made a real difference for you during such an important stage of your job search.
We also appreciate your feedback about the platform. We're always here to help you turn insights into a clear, actionable plan.
Best regards,
The Shift Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
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Leia mais sobre como processamos as opiniões na Trustpilot.
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