ShiftCam Opiniões 

307
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a lens set but had a short window for delivery. Shiftcam were not able to meet my expectations on delivery but were honest about this from the start. I subsequently cancelled the order after... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had to cancel an order for a reason other than a Shiftcam product. I have quite a few Shiftcam products and am greatly pleased with them. A special shoutout to Ariana, who helped resolve the order c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My experience with ShiftCam was mixed. There were issues from the very beginning and it took several years to get it all straightened out (from launch in 2023 to final resolution July 2026. It ranged... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

ShiftCam is a scam. If you buy their stuff as a package or in general at a discount, which they use all the time to tmpt buyers, they will refuse returns and will refuse the refund. They promise no-... Ver mais

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4,0

Bom

TrustScore: 4 em 5

307 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 77% das suas opiniões negativas

Geralmente responde dentro de um mês

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4,0

Todas as opiniões

(307)

84 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Great for photography enthusiasts

It is interested device, make sure you buy special mount if you want to properly attach to your phone camera. It takes time to learn and play with different settings to get a great picture. It is possible to make some nice photos if you manage to catch right angle. It is not for casual usage I would say.

5 de dezembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Simona,

Thank you for sharing your thoughts! 📸 We're glad to hear you're enjoying the process of experimenting with your ShiftCam gear. We completely agree that the right angle and patience can make all the difference in capturing stunning shots.

We appreciate your feedback, and if you ever need assistance, don't hesitate to reach out!

ShiftCam Team
The Making of Memories

Classificada 5 em 5 estrelas

Great employee

The customer relations specialist Lester Pe with ShiftCam provided exemplary service and help in assisting me in product selection and order status.
Employees like Lester are what makes a company great.
Thank you,
Karl S.

3 de dezembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Karl,

Thank you for your kind words!

We're so glad to hear that our customer support team provided you with excellent service. It's feedback like yours that makes all the difference and drives us to continually improve.

We appreciate your support and are always here if you need any further assistance. Wishing you all the best with your photography!

ShiftCam Team
The Making of Memories

Classificada 1 em 5 estrelas

Zero updates, item not shipped

Ordered item due to ship end of October, still hasn't arrived. Earned 2 stars because previous purchases have been of decent quality.
Edited 06/01/25 - Still no sign of item, no tracking data provided - 1 star.

3 de dezembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Louis,

Thank you for sharing your feedback and providing your details. We understand your concern regarding the delay.

The delay was caused by the Camera Case you ordered, which was on pre-order. We’re pleased to inform you that we will begin shipping it this week and will prioritize your order to ensure it reaches you as soon as possible.

We appreciate your patience and continued support. Please let us know if you need further assistance.

ShiftCam Team
The Making of Memories

Classificada 5 em 5 estrelas

LO MEJOR EN DARLE PROFESIONALISMO A TU FOTOGRAFIA

SIN DUDA CUANDO ESCUCHE DE ESTA PAGINA, NO ME IMAGINE QUE ME ENAMORARIA DE SUS PRODUCTOS, LOS CUALES A LOS AMANTES Y NO TANTO DE LA FOTOGRAFIA MOVIL, LES DA UNA ALTERNATIVA MAS PROFESIONAL PARA SACAR HE INTERACTUAR CON NUESTRA FOTOGRAFIAS, ADEMAS SI TIENES DUDDAS Y DIFICULTADES LA ATENCION AL CLIENTE ES BUENISIMA, A MI ME ATENDIO SHANNAH Y SE PORTO MUY AMABLE Y PACIENTE.

3 de dezembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Mariano,

Thank you for your wonderful review! ✨ We're thrilled to hear that our products have helped elevate your mobile photography experience and provided a more professional touch.

We're pleased to know that our customer support team was able to assist you with kindness and patience.

Your feedback means a lot to us, and we're grateful for your support. If you ever need further assistance or have more questions, don’t hesitate to reach out.

Happy shooting, and we look forward to seeing your incredible photos!

ShiftCam Team
The Making of Memories

Classificada 5 em 5 estrelas

Technical issue with charging & Great response from the Customer Support Team

I bought my ShiftCam on 12 June this year and what a stunning product! I used it on holidays and sports days and became part of my travelling because of the great grip, battery life and ease of taking photo's and selfies. I ran into an issue as my ShiftCam did not want to charge around mid-Nov this year and followed the FAQ's to see if the battery can be replaced but unfortunately not as it is a sealed unit. I reached out to Customer Support on 26th Nov and received a response from Ariana on 29 Nov during the Thanksgiving weekend. I was asked to send a short video and after analyzing the content, they asked for another video with specific instructions which I followed and sent. Ariana came back the next day and informed me that after their technical team's review, they will send a replacement. I was extremely happy and really appreciated their help, support and the quick turnaround. Thank you again ShiftCam Team, you guys are great!!

2 de dezembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Hugo,

Thank you for your kind words and for sharing your experience! ✨ We're thrilled to hear that ShiftCam has become a key part of your travels and photography adventures. We're also glad that our customer support team could assist you in resolving the issue swiftly.

Your feedback is invaluable, and we truly appreciate your patience as we worked through the technical issue. We hope the replacement will get you back to capturing those great moments soon!

If you ever need anything else, don’t hesitate to reach out. Keep enjoying your photography journey!

ShiftCam Team
The Making of Memories

Classificada 1 em 5 estrelas

Fraud! Stay far away!

TO ALL POTENTIAL CUSTOMERS STAY FAR AWAY FROM THIS COMPANY - IT'S A FRAUD!

On Thu, Nov 28, I requested the simple request of what address I should return their products, which I do not want, to. I was then told make a request in their Returns Center. I got the reply from customer service on Tuesday December 3. It's quite slow.

I returned the package. It was a very cumbersome process, with an address in Hong Kong and a phone number of some dude, you need to phone in order to deliver the package. I never heard from the company again. I don't care to do more about it, and consider the money I spend with them totally lost. TO ALL POTENTIAL CUSTOMERS STAY FAR AWAY FROM THIS COMPANY - IT'S A FRAUD!

28 de novembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Rune,

Thank you for sharing your experience. We sincerely apologize for the delay in our response. We are currently receiving a high volume of inquiries, and while we strive to respond as quickly as possible, we understand how important timely communication is.

If you’re still in need of any assistance with your return, please let us know. We’d be more than happy to help resolve the issue as quickly as possible.

ShiftCam Team
The Making of Memories

Classificada 4 em 5 estrelas

Really good build quality

I was very impressed with the excellent quality packaging the Lens comes in, it gives the device real protection whilst in transit. When opened, I found the Lens awkward to affix to the phone, this was made worse by having to tighten the lens bracket against the phone screen. I was very concerned about damaging/cracking the screen during this fixing. The lens is heavy and made the phone feel so unwieldy that I was concerned about dropping it or damaging the phone screen. Unfortunately, I found it didn't really add anything to my phones own camera. the Lens is well made and feels good quality, but it is more suited to a keen amateur photographer not an occasional one like me.

2 de dezembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Mike,

Thank you for sharing your thoughts on the LensUltra! We're glad to hear you were impressed with the build quality and packaging. 😊 We understand your concerns regarding the mounting process and the lens weight, and we appreciate your input.

We want to ensure that your experience is as enjoyable and stress-free as possible. If you need any further tips or assistance, don’t hesitate to reach out to our customer support at cs@shiftcam.com. We're here to help!

ShiftCam Team
The Making of Memories

Classificada 1 em 5 estrelas

Very very bad customer service

Very very bad customer service. I have emailed several times and have not received any reply.
When I try to track my order I can see that it is being sent to someone else! Very very strange. Smells like a scam. I have tried so many times to contact them and nothing. Will report to bank.

29 de novembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

What a fab addition to get amazing…

What a fab addition to get amazing photos on your phone camera. i am very much a novice on term of taking photos but found this lens to be very easy to use and for a great price. The lens is small enough to transport so I will always be ready to capture moments!

27 de novembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Amy,

Thank you for sharing your fantastic feedback! 😊 We’re so glad to hear that the LensUltra has been an easy-to-use addition to your photography kit and that it’s helping you capture amazing moments.

If you ever need any tips or have more moments you'd like to share, feel free to reach out. Happy shooting!

ShiftCam Team
The Making of Memories

Classificada 4 em 5 estrelas

Good Lens

I recently got my hands on the Shiftcam LensUltra 16mm Wide Angle Lens, and I have to say, it has completely transformed my mobile photography experience. The first thing I noticed was how easy it was to attach to my smartphone; the design is user-friendly and straightforward.
Once I started using it, I was blown away by the clarity and sharpness of the images. The wide-angle perspective allows me to capture stunning landscapes and group photos without any hassle. I especially love how it minimizes distortion, which is often a concern with wide-angle lenses.
The build quality feels durable, yet it's lightweight enough to carry around without any issues. I’ve been able to unleash my creativity in ways I never thought possible with just my phone. Overall, I highly recommend the Shiftcam LensUltra 16mm Wide Angle Lens to anyone looking to take their mobile photography to the next level!

27 de novembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Mike,

Thank you for sharing your amazing experience with the LensUltra 16mm Wide Angle Lens! 📸 We're thrilled to hear how much you’ve enjoyed the easy attachment, sharp image quality, and distortion-free wide-angle shots.

Your recommendation means the world to us. If you ever need assistance or have more exciting shots to share, we’d love to see them!

ShiftCam Team
The Making of Memories

Classificada 3 em 5 estrelas

Fun lens accessory for your phone but a…

Fun lens accessory for your phone but a bit of a fast to use as you need to change the adapter depending on which camera you're using on the back of your phone. I think this would be more suited to somebody with a background in professional photography I found that it was often arguing with the phones internal AI and it would take a moment to focus.

Regardless of problems it was a fun accessory to play with and I'm confident that the right person could get fantastic results with it but I did not.

Very well packaged and it does explain everything on the box fairly well it's just difficult in a world where our phones have multiple cameras on the rear.

20 de novembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Aaron,

Thank you for sharing your experience! We appreciate your honest feedback about using the lens with phones that have multiple rear cameras. We understand that switching adapters can be a bit of an adjustment, especially with advanced phone AI systems.

We're glad to hear that you still found the lens fun to experiment with and that the packaging and instructions were helpful. If you ever decide to explore mobile photography further or have any questions about setup or usage, feel free to reach out—we're here to help!

ShiftCam Team
The Making of Memories

Classificada 5 em 5 estrelas

Great quality and versatile

The ShiftCam LensUltra 16mm Wide Angle Lens is an impressive piece of gear that blends versatility with professional-grade quality. Whether you’re a seasoned photographer or a smartphone enthusiast looking to elevate your shots, this lens delivers on its promise.

Versatility

What stands out most is how adaptable this lens is. It’s compatible with a range of devices, from iPhones to Android smartphones, and even works well with cases using ShiftCam’s mounting system. The wide-angle field of view is perfect for capturing landscapes, architecture, and even group shots without distortion—a rarity for third-party lenses.

Quality

ShiftCam has clearly prioritized build quality. The lens is crafted from high-grade materials that feel durable yet lightweight. The glass elements are multi-coated, resulting in stunningly crisp and vibrant images. The sharpness across the frame is outstanding, with minimal distortion, and the attention to detail in both design and optics really shows. It feels like a professional tool rather than a gimmicky add-on.

Conclusion

Overall, the ShiftCam LensUltra 16mm Wide Angle Lens is a must-have for anyone serious about mobile photography or videography. It combines exceptional versatility with top-tier quality, making it a worthwhile investment for creative pursuits. Whether you’re capturing sprawling landscapes, creating content for social media, or simply exploring your artistic side, this lens ensures every shot is a standout.

25 de novembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Tom,

Thank you for your detailed and thoughtful review! 🌄 We’re thrilled to hear how much you appreciate the versatility and professional-grade quality of the LensUltra 16mm Wide Angle Lens.

Your recognition of our design and optical precision means the world to us. If you ever have any questions or want to share some of your standout shots, feel free to reach out. Keep capturing those breathtaking scenes!

ShiftCam Team
The Making of Memories

Classificada 3 em 5 estrelas

Move your mobile photography to a new level

I was indeed excited when I got my new LensUltra 10x Macro Lens! The unboxing was a straightforward and the packaging showed off what the lens can do with some cool before-and-after shots, registering for warranty and making it clear how much it could up my photo game. The user guides were really easy to follow, as well as the video tutorial which was awesome for getting started right away. There’s also the added bonus of a protective case, which is perfect for keeping the lens safe. I was able to attach it to my phone which the mount that came with which was nice and easy —you simply screw it on and done, ready to go! I’d recommend the case over the mount for peace of mind and ease. Using this lens has been amazing. The details and magnification are incredible. The pictures turn out stunning. If you're into macro photography, definitely check this lens out. It’s a game-changer

20 de novembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Mutembei,

Thank you for sharing your wonderful experience! We're delighted to hear how much you’ve enjoyed using the LensUltra 10x Macro Lens. It’s great to know that the unboxing process, guides, and video tutorials made setup a breeze and that the protective case adds peace of mind.

Your recommendation truly means a lot to us. If you ever have questions or want to share more stunning shots, feel free to reach out. Happy shooting!

ShiftCam Team
The Making of Memories

Classificada 1 em 5 estrelas

SCAMMERS

SCAMMERS, took my money and NEVER shipped my order. I've been waiting 3 months and they now won't refund me

20 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

Where to start, I have been browsing for a product of this type for while, but never managed to find myself the right lens.
This LensUltra 1.33x Anamorphic Lens is absolutely perfect for the usage I need. I am part of a small independent garage and pictures are very important for us. We wouldn’t be selling cars otherwise. I use my phone on a daily basis and always find difficult to find the right zoom or angle. With this lens, everything is actually easier but more so, to a high quality image. Highly recommend.

19 de novembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Sidney,

Thank you for sharing your fantastic experience! ✨ We're thrilled to hear how the LensUltra 1.33x Anamorphic Lens has elevated your car photography and made capturing high-quality images easier for your business.

Your recommendation means a lot to us, and we’re so glad we could meet your needs. If you have any questions or need assistance, feel free to reach out anytime. Keep capturing those stunning shots!

ShiftCam Team
The Making of Memories

Classificada 5 em 5 estrelas

Outstanding ShiftCam Support

ShiftCam's support is without question one of the best supports I have ever received. The team was always very polite and understanding and tried very hard to solve the issue I had with their product. In addition they have also offered to send a replacement without questions asked.

14 de novembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Klaus,

Thank you so much for your kind words!

We're thrilled to hear that you had a positive experience with our support team. Providing excellent products and service and ensuring the satisfaction of our customers is our top priority, and we’re glad we could assist you.

If you ever need anything else, don’t hesitate to reach out. We appreciate your trust in ShiftCam!

ShiftCam Team
The Making of Memories

Classificada 4 em 5 estrelas

I know hardly anything about…

I know hardly anything about cameras/lenses much less camera’s or lenses that you attach to a phone. I purchased my iPhone 15 ProMax because I thought I was getting the best camera and lens experience until I heard about Shiftcam Lensultra. I purchased the Shiftcam Lens Ultra 60mm Telephoto Lens. You need to purchase a phone case for the lens to be mounted on or a universal mount that goes over the phone and you tighten the locking lens system and screw the lens in. There is a video to watch that shows how to set up your phone to use the lens. That part is really easy and it shows you how to align your phone to use the camera and new lens. That part is really easy and your sign up for your lifetime warranty at the end of the video. One thing that I didn’t like and surprised me was the recommendations of apps to improve experience and most of it are free to download but cost weekly or monthly.

7 de novembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Jill,

Thank you for your thoughtful review!

We're so glad to hear that you're enjoying your ShiftCam LensUltra 60mm Telephoto Lens and found the setup process easy to follow.

We appreciate your feedback on the app recommendations. While some apps offer premium features, please note that you can still use your native camera app with the LensUltra 60mm Telephoto without the need for additional downloads. The native camera app works seamlessly with our lenses to capture amazing photos.

If you have any other questions or need further assistance, don’t hesitate to reach out. We’re here to help!

ShiftCam Team
The Making of Memories

Classificada 1 em 5 estrelas

Extremely poor customer service 15/12/24 - Still no sign of my order after 3 months of waiting.

Order #SC-GL82081 - Extremely poor service

I placed my order on the 16 September and as at today 7 November it still has not shipped. When I placed my order full payment was taken and the company has sat on my money ever since. I have asked for a full refund and escalated but have been told that you can only cancel in the first seven days. This is not an acceptable level of customer service.

20/11/24 - Still no sign of my order and refuse to refund even though they have not met their contractual obligations. Not good enough

02/01/25 - Still no sign of my order or any response to my recent email. Such poor service.

17 de setembro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Craig,

Thank you for sharing your concerns!

We apologize for the delay in shipping your order and understand the frustration this has caused. Our team has been working hard to ensure the new Camera Cases meet our quality standards, which has taken a bit longer than anticipated. As of the latest update from the team, we expect to begin shipping the iPhone 16 series Camera Case pre-orders by late November.

We appreciate your patience and understanding during this time. If there’s anything further we can assist with or if you have additional questions, please feel free to reach out to our customer support directly at cs@shiftcam.com.

Thank you for bearing with us.

ShiftCam Team
The Making of Memories

Classificada 5 em 5 estrelas

Pleasantly surprised!

I am not a photographer, but I was excited at the prospect of trying out the ShiftCam Ultra Wide Angle Lens. Installing the lens did take a bit of extra time, but it is not a lens for candid photos. The photos I did take using the wide angle lens surprised me at the difference between that and my regular phone’s lens. The quality and difference between the two photos was remarkable! I highly recommend this product for photographers as well as amateur photographers.

28 de outubro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Luella,

Thank you so much for sharing your experience with the LensUltra 16mm Wide Angle! We’re thrilled to hear that it exceeded your expectations and made a noticeable difference in your photos.

We designed our lenses to elevate mobile photography for everyone, and it’s great to know they’re delivering that impact. Your recommendation means so much to us! If you ever need assistance, please do not hesitate to contact us!

Happy shooting! 📸

ShiftCam Team
The Making of Memories

Classificada 5 em 5 estrelas

My Shiftcam Snap Grip shutter button…

My Shiftcam Snap Grip shutter button quit working. I opened a warranty submission and my support agent Florianne helped me through the process. In the end out of goodwill they decided to send me a replacement. I can’t thank them enough!

21 de outubro de 2024
Opinião espontânea
logótipo da ShiftCam

Resposta da ShiftCam

Hi Brad,

Thank you for sharing your positive experience!

We're thrilled to hear that our customer support team provided you with excellent support and that we could assist you with a replacement for your SnapGrip. Your satisfaction is our priority, and we appreciate your understanding throughout the process. If you have any more questions or need assistance in the future, don't hesitate to reach out.

Happy shooting! 📸

ShiftCam Team
The Making of Memories

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