Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I liked the ease of access, the text updates and also the post testing aftercare for a positive result of an STi. The professionalism of the staff regarding treatment particularly the personal message... Ver mais

Classificada 5 em 5 estrelas

This is an incredible service and that it’s free is almost miraculous: quick, discreet, easy to use so nobody misses out, and with sms, calls and emails following up on anything that may need discussi... Ver mais

Classificada 5 em 5 estrelas

They offer a great service, not only notifying you about the regular tests but also following up with you in case you need treatment or have any further questions. Really make you feel taken care of e... Ver mais

Classificada 5 em 5 estrelas

Cannot rate SHL.UK highly enough. Fast, efficient and thorough with all they do. Discretion assured, long gone are the days of a visit to the clinic, queueing for hours along with everyone else. A pos... Ver mais

Informações sobre a empresa

  1. Rastreio de doenças sexualmente transmissíveis

Informação fornecida por diversas fontes externas

Sexual Health London is the new online sexual health service for Londoners and is ideal for people who want a convenient test without needing to visit a clinic.


Informações de contacto

  • S9 1EP, Sheffield, Reino Unido

  • shl.uk

4,8

Excelente

TrustScore: 5 em 5

349 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing service

Amazing service.
So glad it exists. Test regularly and great communication and easy to use platform

6 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Top service

Top service. Made everything straight forward & super easy. Results are fast & great follow up to help you get treatment and advice.

20 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The best in Europe

The service is incredibile, I believe it’s the best in Europe. The efficiency, the team and what they offer is outstanding! Well done

7 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A supportive team!!

The team has been in touch with me throughout my whole positive tested process. They were very kind to offer me different clinics to get treated and also to inform them when, where and what did I get as treatment. I have been using their services for a long time and I will continue to do so.

25 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have been using SHL.UK for many years…

I have been using SHL.UK for many years now and I have always been happy with there service. It has been convenient for me to test at home and keep a check on my health instead of going to a clinic all the time. Test results are always accurate and given within a good number of days before receiving. If issues arise you tend to be contacted by them through text or phone call. The website is easy to use and navigate

As someone who was living a very busy sexual lifestyle this has been a great service to have, it has allowed to make sure I was safe and also safe for others.

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you!

SHL UK provides a great service. It's very easy to order testing kits and receive the results in no time.
The team is super approachable and follow up on queries. Very thorough job!
Thank you so much!

15 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Iincredible service

This is an incredible service and that it’s free is almost miraculous: quick, discreet, easy to use so nobody misses out, and with sms, calls and emails following up on anything that may need discussing. I use them regularly and am blown away. They perform great service to London and especially to the LGBTQ+ community and to sex workers. Keep going SHL team! And thank you.

1 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Clear and simple

Easy to use website, fairly quick results. Communication with staff was easy and detailed

14 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

World class sexual health services

SHL is an incomparably excellent service. High level of communication, clear information and real trust and security around my sexual health. I can’t recommend their services enough. It’s a model of what world class health services should be.

5 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Long Time

Even though we appreciate the online service... you have symptoms and ordering online it takes time for the ticket to arrive also way long time for the results to come back... meanwhile your symptoms gets worse while waiting this long time. Then you have to wait 2 days for a booking slot. Last time ive done and still needed a treatment it took all together 9 days from the order online till I get an appointment to be treated. Online service supposed to help those that cannot take a day off from work to go to a walk in centre.

2 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They flag bad reviews btw!!!!!

They refused to let me have a test of cure before 5 weeks without taking into consideration why I might need it for personal, emotional, mental, and or psychological reasons which are all valid! We all know they're just being cheap as a greedy private company outsourced by the NHS. I hope they lose their contract and go out of business ASAP. They've just left me crying at 9 in the morning after completely ignoring what I have to say and failing to help me. Terrible terrible terrible and INFLEXIBLE organisation!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS NOT A QUALITY HEALTHCARE SERVICE PROVIDER

12 de agosto de 2025
Opinião espontânea
logótipo da SHL.UK

Resposta da SHL.UK

We’re sorry to hear how upset you’ve been feeling. As discussed during your consultation with our Health Advisers, and outlined in the written information we sent you, we recommend retesting no sooner than six weeks. Testing earlier can detect residual or non-viable DNA, which can lead to false positives and unnecessary worry. This approach is based on clinical best practice, not cost considerations. We’re happy to arrange a call if you’d like to talk this through again. We do kindly ask that communication remains respectful — abusive language towards NHS staff is not acceptable, and we want all conversations to be safe and constructive for everyone.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais