Dicksonchemist Opiniões 

the staff were efficient and explained everything in great detail

Friendly staff and really professional service.

Staff has always been exceptionally understanding. Easy access to medication, which has started to change my life, as I reside in England and cannot get certain medications here. Fast delivery and great, easy reordering of prescriptions.

Would highly recommend. Competitive pricing Very reliable with delivery to London. And most helpful with queries. They will pick up the phone and call you if they have questions so no wasting time back and forth with emails. Have used for several years and always go back!

When i received my product there was no one in 2 chemists next to each other to show me how to use it. Very disappointed

All staff members here are lovely, very knowledgeable and patient. I feel lucky to have found this so close to where I live. I primarily go for hbot, but have also spoken to the pharmacists and have nothing but shining praise for all of them. I’m keen to explore their other unlicensed therapies as the team seem to really know their stuff and to genuinely care about getting the best treatments for the patient. They’ve brought me hope for a healthier, easier future and I’m looking forward to seeing where it takes me.

Fantastic service very well mannered and educated

Terrible service, I arranged a consultation for 10am, but no call, took another 2 1/2 hours and 2 calls to store before I got my consultation call. Then I went to pick up prescription as I had been told it was ready for uplift, and the store had the item,but the actual prescription had not been sent through by the online consultant so it couldn’t be issued. It took another 3 calls to the Rutherglen store and a 40 minute wait for them to scan the script and send to the store. My prescription was initially scanned to someone who was on a day off rather than sent to the generic email address for the store. Unbelievably bad service and ridiculous amount of time taken to get something that should have been done in 15 minutes. Staff at the Cambuslang store were exceptionally helpful but the telephone service and ordering process badly need reviewed.

Lack of data protection

I went to pick up prescription after ordering on phone it took assistant long time to find it 4 people in the area and had to give full address then read out my card details twice to pay as no card machine uncomfortable with this so in future I’ll be using delivery service

Prompt delivery, website was easy to navigate, item(s) were as expected. 10/10

At 1st then information wasn't too clear about my consultation. When I received it said Skype. Also there was no update about my consultation being late no one contacted me to explain this I only found out when I called my local rutherglen Dickson pharmacy. The receptionist was very understanding and helpful. Also when I 1st picked up my monthly product the boy at reception explained everything in detail which was good ..

Good character and communication

Made it easy to talk too, understood what they were saying.

Excellent service from Dickson great advice on the medication I will be taking and always there for any additional support

I had an okay experience with Dicksonchemist. There were some positives, like the friendly and helpful staff, especially Claire, who made the hyperbaric oxygen treatment process easy to understand and comfortable. However, the service was inconsistent—delivery took longer than expected, and there were issues with my address on their system, though this was resolved quickly after a call. While some staff were kind and professional, others seemed to lack proper customer service skills. Mixed feelings overall, so I’d rate them 3 stars.

The staff in the shop was really nice and very helpful

Excellent customer service, with great attention to the patients need. I felt heard and valued.

Dickson Chemist are a great team. I needed to call them and they were super reassuring, have a great system, excellent prices and I will be using them for all I can moving forward.

Poor customer service, extremely unprofessional stay away.
This chemist was processing payments without my authorisation even tough I requested for my card not to be save on their system. When I complaint they completely ignore it until they realised I was not going away. They seem not to care, it made me wonder if they treat their customers like that because they are sick or elderly without the will to pursue a complaint.

Prompt delivery.
Good labelling on bottle.