logótipo da Wessex Cleaning Equipment and Janitorial Supplies
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Wessex Cleaning Equipment and Janitorial Supplies Opiniões 

195
•
TrustScore: 4 em 5

4,2

Fornecedor de equipamento para limpeza
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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Ordered Products 2/4/26 ..Had to get in touch with company on 16/4/26 to see where my order was ...2 days later received am email saying it was being shipped that day. No apology or nothing to acknowl... Ver mais

Classificada 4 em 5 estrelas

Item only arrived the next day after I called because ordered 3 weeks ago and no sign of it. When it did arrive the box was completely wrecked but thankfully nothing appears to be damaged. The items... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very easy website to find items i needed, good delivery time and very competitive prices. Overall very happy with the service, will be using the company again.

Classificada 5 em 5 estrelas

Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento para limpeza
  2. Fornecedor de produtos de limpeza
  3. Grossista de químicos industriais
  4. Fornecedor de equipamento de aspiração industrial

Escrito pela empresa

Established in 1991, we’re an independent supplier of high-quality cleaning materials, chemicals, and cleaning machines ranging from vacuum cleaners to ride-on scrubber dryers. With a core focus on sustainable service delivery, our environment & local communities and product innovation, our mission is to change what you know about janitorial product supply and to create a sustainable future that reinvests into communities and the less privileged. We also focus on empowering our customers to lower their impact on the environment through our innovative circular machine recycling program. By partnering with Wessex for your janitorial and cleaning solutions, you are not only joining the Wessex customer family, but you are helping to make an impact on thousands of lives, right here in the UK, across local communities. Moreover, by purchasing from our Eco range, you further impact global emissions, deforestation, and your carbon footprint.

Informações de contacto

4,2

Bom

TrustScore: 4 em 5

195 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(195)

14 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Easy to Order, Quick Delivery, Good Product...

The company I usually buy cleaning equipment from has stopped supplying the item I needed urgently, I found Wessex Cleaning Equipment and Janitorial Supplies on-line and placed my order which was easy, no complicated procedures, made my payment. My order was delivered swiftly and as it was too heavy for me the courier kindly placed it in my porch. The only downside was that the product was more expensive, however it was still a very good price as during my initial on-line search most other companies were charging a lot more. I am very happy with my purchase and will use this company again in the future

29 de maio de 2022
Classificada 1 em 5 estrelas

Why allow an order to be placed if you …

Why allow an order to be placed if you do not have the stock available?

19 de abril de 2022
logótipo da Wessex Cleaning Equipment and Janitorial Supplies

Resposta da Wessex Cleaning Equipment and Janitorial Supplies

Hi Shelley,

Thank you for taking the time to write us a review and I am sorry for the time taken to get back to you.

We allow backorders on our system for a number of reasons. Typically, our stock turnover times are within a few days. However, given the current economic climate, manufacturers are experiencing high delays with products and boarders, which ultimately impacts on our stock turn around times.

If a product is out of stock - and we are allowing backorders - our website will say "Out of stock - your order will be placed on backorder". I appreciate this isn't much information to go on though.

We are currently upgrading our web shop which will give you accurate lead times from our internal system and an out of stock popup to make this more prominent when shopping online.

If you have any problems with your shopping experience at any time, please drop us an email at marketing@wessexcleaning.com and we will look straight into it for you.

Once again, thank you for taking the time to write us a review and I am sorry for the delay in responding.

Kind Regards,

MR

Classificada 3 em 5 estrelas

Do not like it

When I placed the order the product was in stock but when I called next day to check delivery date they said it is out of stock and when available they will send it . No specific time !!!!. I did not like that of not updating either their website with the stocks or the customers and let them choose to wait or cancel . Not professional.

7 de abril de 2022
Classificada 5 em 5 estrelas

A Pleasure To Deal With

Only discovered this company on-line recently. They have proven to be competitive with pricing and the staff are extremely helpful and genuine. They have become our go to supplier for all things cleaning!!

31 de março de 2022

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