In today's world, good customer services is lost art. I'm happy to report that it is alive and thriving at Free Spirited Clothing. I will always go out of my way to send compliments when I have recei... Ver mais
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Leia as opiniões dos outros
I find your website difficult to use. There should be a choice for me to say continue shopping instead of going back to the home page. Most websites have a Checkout selection. I don't see that eithe... Ver mais
I was randomly charged almost $30 without signing up for a subscription and it caused an overdraft in my account. At first it was an hassle getting money back, but eventually they did take care of the... Ver mais
I love the shirts I bought through Free Spirited. I had some issues with the subscription part (likely my fault for not reading the fine print), but Abby and the Support Team addressed my issues and... Ver mais
Informações sobre a empresa
Escrito pela empresa
Free Spirited Clothing is the official store at ShopFreeSpirited.com for colorful tie-dye clothing, graphic tees, and boho-inspired apparel. Tie-dye is our roots, and our collection has grown from soft tie-dye shirts into a wider mix of feel-good styles, including tanks, v-necks, long sleeve tie-dye shirts, hoodies, sweatshirts, dresses, maxi dresses, seasonal graphic tees, and other bohemian clothing designed for everyday comfort and color. We focus on soft fabrics, vibrant designs, inclusive sizing, and easy-to-wear pieces that bring a relaxed, free-spirited look to everyday outfits. Customers shop Free Spirited Clothing for tie-dye tees, women’s tie-dye apparel, boho dresses, colorful tops, seasonal shirts, and casual clothing with a fun, expressive style. This Trustpilot profile represents the official Free Spirited Clothing store at ShopFreeSpirited.com. Customers may also know us as Shop Free Spirited, Free Spirited Co, or Free Spirit. Our support team helps with order questions, shipping, returns, exchanges, and Free Spirited Insiders membership questions.
Informações de contacto
25 Southeast 2nd ave ste 550 #112, 33131, Miami, Estados Unidos da América
- 252-597-9371
- support@shopfreespirited.com
- shopfreespirited.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I sent a message and received no reply…
I sent a message and received no reply . I was asking why one shirt was so soft and the other not so much . The vneck XL I can’t get over my head while the other vneck fits fine would love to possibly exchange one but need to understand sizing
Not satisfied at all
Not satisfied at all. Mystery shirts are picked randomly, but what are the odds that I received 2 shirts with the same color scheme and pattern? Im very disappointed in the customer service and the exchange/return process.

Resposta da Free Spirited Clothing
The shirts are great quality and the…
The shirts are great quality and the colors are very bright. The customer service is unbeatable. I would recommend this company to anyone!!
Great products and service like no…
Great products and service like no other. Valerie goes above and beyond for her customers. I’ve purchased three different times and recommend the jewelry and the tie-dyes.
I needed to make an exchange
I needed to make an exchange. The support team was very helpful and clear on what I needed to do. I was given a link and also was told if I needed further help to let them know. All went SO well! Very friendly and great to work with!
Not to pleased with the color

Resposta da Free Spirited Clothing
Free Spirited has quite a variety of tie ye shirts!
Free Spirited has quite a collection of tie dyed shirts! I love the new tie dye socks with the variety of colors. It was easy to order and my order arrived in about a week. Great sale prices!
To be honest
To be honest, I wasn't expecting too much, because I ordered from Facebook, and I haven't always had a great experience there. But the order came incredible fast, ran true to size, looked nice, and the material wasn't the cheap thin stuff I was expecting. I'll probably order again
I recently bought my first shirt…
I recently bought my first shirt through spirited clothing. It was a great deal with only paying shipping and it was a surprise shirt. The shirt is a beautiful blue and green tie dye. It’s so soft and comfortable. I will be ordering more from them for sure and recommending them to friends and family
Excellent customer service
Excellent customer service! Excellent quality tees, beautiful, vibrant colors
I saw some folks reviews , Complaining about the membership fee, they acted surprised.. iT CLEARLY States IN THE Payment PORTAL about the membership. I don't care for that either, one bit. Why is it like that.?
I can say that the tie dyes are high quality.
I would have ordered a nice order. But.... No... I don't like folks messing with my $!!! There is no need for them to advertise a membership. That part definitely bothers me. Just saying. I have to be honest.
This company has the cutest shirts with…
This company has the cutest shirts with the best messages! Their customer service is also unparalleled!
SCAM MEMBERSHIP
I bought a shirt in January. Was enrolled without my knowledge in their bogus monthly membership. I reached out and received refunds/cancellation notices. BUT THEY ARE STILL CHARGING ME! Another monthly fee! YOU MUST STAY AWAY FROM THIS COMPANY! Contact the florida Attorney General, the BBB, your credit card company, but DO NOT PURCHASE!!!!!!!
Membership program quick and thorough resolution
I reached out to Customer Support regarding my cancellation of their Membership program.
I received an immediate response. This was followed by outstanding and personalized assistance in quickly and thoroughly solving the issue to my satisfaction. Abby, the Customer Service Manager, went above and beyond to express care and concern and served as an outstanding representative of this small business with a big heart.
I receive consistent compliments on the very high quality shirt I ordered and I appreciate their pro-social advocacy and support of a non-profit organization focused on women's mental health.

Resposta da Free Spirited Clothing
I’d give a negative score
I’d give a negative score, if possible. I was charged twice for their Free Spirited Insiders membership program at a rate higher than what is posted to their customer service telephone message. Information about the program was NOT on the web page when I submitted payment info and was only listed on the receipt as no charge. When I told the customer service rep that I wanted a refund for both months, I was told that providing me with a refund beyond one month was against their terms of service.
I’m not sure why Free Spirit issues the same response to every message and why they say terms of service are listed all over their website. Enrollment in the Insiders Membership is ONLY listed on the receipt I received AFTER I placed my order. It took some time, but I did get a response and a refund in the form of a visa prepaid card. Not exactly what I want- I’d prefer a refund to my credit card, but better than nothing. Awful experience.

Resposta da Free Spirited Clothing
I ordered a mystery tie dye to see the…
I ordered a mystery tie dye to see the quality of your shirts before ordering more for Christmas gifts. After anxiously awaiting my order, I was super disappointed in the colors my shirt was dyed in, it clearly looks like a shirt for a guy, not a woman.

Resposta da Free Spirited Clothing
Quality shirts and awesome customer service!
Valerie is a wonderful customer support rep! She is SO quick to respond, even during after hours/weekends. I'll be honest that at first, I thought she was an AI bot solely because of how lightning fast she was to respond, but I quickly realized she was a real person in my interactions with her because AI could never provide as superb customer service as a human like Valerie, even if it tried. I love the shirts as well! Thank you Valerie and Free Spirited team!
Great selections and great…
Great selections and great knowledgeable, professional staff. Fast and thorough response to a question regarding my order. This seems like a very reputable company and I highly recommend.
Great customer service
Great customer service. Took care of my question promptly. Love my shirt and will definitely be getting more.
My credit card was charged multiple…
My credit card was charged multiple times for a membership fee. When I realized it and contacted the company, they promptly provided me a full refund (in under six hours) , which I greatly appreciated. Also, their clothing is top quality 😁
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