In today's world, good customer services is lost art. I'm happy to report that it is alive and thriving at Free Spirited Clothing. I will always go out of my way to send compliments when I have recei... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I find your website difficult to use. There should be a choice for me to say continue shopping instead of going back to the home page. Most websites have a Checkout selection. I don't see that eithe... Ver mais
I love the shirts I bought through Free Spirited. I had some issues with the subscription part (likely my fault for not reading the fine print), but Abby and the Support Team addressed my issues and... Ver mais
I was randomly charged almost $30 without signing up for a subscription and it caused an overdraft in my account. At first it was an hassle getting money back, but eventually they did take care of the... Ver mais
Informações sobre a empresa
Escrito pela empresa
Free Spirited Clothing is the official store at ShopFreeSpirited.com for colorful tie-dye clothing, graphic tees, and boho-inspired apparel. Tie-dye is our roots, and our collection has grown from soft tie-dye shirts into a wider mix of feel-good styles, including tanks, v-necks, long sleeve tie-dye shirts, hoodies, sweatshirts, dresses, maxi dresses, seasonal graphic tees, and other bohemian clothing designed for everyday comfort and color. We focus on soft fabrics, vibrant designs, inclusive sizing, and easy-to-wear pieces that bring a relaxed, free-spirited look to everyday outfits. Customers shop Free Spirited Clothing for tie-dye tees, women’s tie-dye apparel, boho dresses, colorful tops, seasonal shirts, and casual clothing with a fun, expressive style. This Trustpilot profile represents the official Free Spirited Clothing store at ShopFreeSpirited.com. Customers may also know us as Shop Free Spirited, Free Spirited Co, or Free Spirit. Our support team helps with order questions, shipping, returns, exchanges, and Free Spirited Insiders membership questions.
Informações de contacto
25 Southeast 2nd ave ste 550 #112, 33131, Miami, Estados Unidos da América
- 252-597-9371
- support@shopfreespirited.com
- shopfreespirited.com
4,6
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I love my Pride tshirt and appreciate…
I love my Pride tshirt and appreciate this company’s support of my community. I then received a credit and was unsure how to use and submitted a question at 11:30 pm which was answered right away! I love this company and their igreat customer service, which is rare these days! Thank you
10 de agosto de 2026
Opinião espontânea
Fantastic company!
Great clothes and excellent customer service!!
6 de agosto de 2026
Opinião espontânea
All three t shirts are identical!
I ordered 3 mystery t shirts expecting them to be all unique and different. All three are exactly the same. What am I going to do with three identical t shirts? They are no softer than any other t shirt I own. Very disappointed.
6 de agosto de 2026
Opinião espontânea
Resposta da Free Spirited Clothing
Hi Jane,
We’re sorry to hear you were disappointed with your mystery shirts.
Mystery shirts are rotated monthly, and because all three were ordered within the same monthly rotation period, they may have been selected from the same available design batch. We understand you were expecting three different shirts, and we’re sorry that this was not the experience you hoped for.
If you wanted to exchange or change the items, we would have been happy to review options if you had reached out to us directly. We also sent you an email regarding this concern but have not received a response.
Please feel free to reply to our email so our team can continue assisting you.
Best,
Abby
Customer Support Manager
Free Spirited Clothing
I have purchased five beautiful shirts…
I have purchased five beautiful shirts from Free Spirited for myself and family. The fabric is of excellent quality and feels good on skin. The colors are just as shown in the photos. Great products at reasonable prices!
11 de agosto de 2026
Opinião espontânea
I just love and adore my Shirts
I just love and adore my Shirts, thank you!
11 de agosto de 2026
Opinião espontânea
I misunderstood their website and…
I misunderstood their website and accidentally signed up for some kind of membership... It was a misunderstanding on my part but they were happy to help me correct it by sending me a prepaid Visa for the amount that they had taken out of my account... And then they cancel my accidental membership LOL.. honest and great company
8 de agosto de 2026
Opinião espontânea
Secret monthly “membership fee”
I ordered and paid for 3 shirts in June. Received my shirts. In July and August they charged my debit card $26.88. For nothing! I look into it and they called it a “membership fee”. That’s crap. The company is misleading!
10 de agosto de 2026
Opinião espontânea
Resposta da Free Spirited Clothing
Hi Linda,
We’re sorry to hear about your frustration.
We want to clarify that the charges referenced were related to the Free Spirited Insiders Membership. The membership details, including the recurring monthly fee, are disclosed throughout our website and during checkout before an order is completed.
We understand that you were not expecting these charges, and we’re sorry for any confusion. Our team has been trying to request the information needed to locate your account and review this properly, but we have not yet received the details needed to take further action.
Please contact our support team directly with the email address used at checkout or your order information so we can review your account, confirm the membership status, and assist with the appropriate next steps.
Best,
Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com
They were very fast with their response…
They were very fast with their response and also made sure my questions were answered. Very knowledgeable and professional. Definitely appreciated the response time becuase my issue was about my address. Would definitely buy from them again! Thank you for all that you do
8 de agosto de 2026
Opinião espontânea
Promptly Handled Misunderstanding
I had originally misunderstood the membership program that Free Spirited offers. The customer service staff was able to educate me about how it works and work out a deal with me to make it a win-win. Very helpful staff and very responsive. After dealing with a good number of online retailers in the past without such positive results, it's nice to see a company that shows its high regard for customers. Their products are quality too and I will be checking their website often. My compliments to this business
7 de agosto de 2026
Opinião espontânea
Will not order again. Deceptive.
Not really what I expected. The shirts were cotton but the tiedye colors weren't vibrate or what was posted. The neck holes are small. I had to strech it, my sister even said it looked uncomfortable. I can see a man have trouble with this. Fit was awkward but for the price, I kept the two I ordered. Then I found I paid a dollar more for only XL. I read on reviews to order a size up. A large would have not fit. It claimed they were a name brand cotton Tshirt. It was not, a company I never heard of. Didn't even have a Free Spirit tag. Usually, you are only charged more for 2X and up. Read they shrink on washing, I have not washed these yet. THEN I found a charge for 25.95 on my card. I did not make another order. I learned from Google the company, Free Spirit, automatically signs you up for a reoccurring subscription fee!! Absurd! They claim they are closing?? Then why a reoccurring subscription charge?? Very fishy company!!
Will not order again.
22 de julho de 2026
Opinião espontânea
Resposta da Free Spirited Clothing
Hi Jode,
We’re sorry to hear about your disappointment and appreciate you sharing your feedback.
We want to address your concern regarding the $24.95 charge. This charge is related to the Free Spirited Insiders Membership. The membership details, including the recurring monthly fee and benefits, are disclosed on our website and during checkout before an order is completed.
We understand that you may not have intended to continue with the membership, and we’re sorry for any confusion. Our goal is never to leave customers feeling surprised by a charge.
Our team has attempted to reach out and request your information so we can locate your account, review the details, and assist you properly, but we have not yet received the information needed to investigate further.
Regarding the shirts, we’re sorry they did not meet your expectations. We take feedback about sizing, fabric, and product descriptions seriously and appreciate you bringing this to our attention.
Please reach out to our support team with your order details or the email address used at checkout so we can review your account and help resolve your concerns.
Best,
Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com
Different than Expected
I really loved the picture on the website for the Siren shirt. When I received my order, the colors were not like the picture. The shirt reminded me of the Slushie style instead.
26 de julho de 2026
Opinião espontânea
Resposta da Free Spirited Clothing
Hi Jackie,
Thank you for sharing your feedback. We’re sorry to hear that the colors of your Siren shirt were different from what you expected.
Because each of our shirts is hand-dyed, every piece is unique and can have natural variations in color, pattern, and intensity. The final appearance can also vary depending on lighting conditions, screen settings, and how colors appear in photos compared to how they look in person.
We understand that the final result may not have been what you envisioned. If you would like to exchange your shirt, please reach out to our support team and we would be happy to help. We have attempted to contact you to request your order information so we can assist, but we have not received a response yet.
Please reply to our message with your order details, and we’ll be glad to review the best option for you.
Best,
Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com
mine are better
Facebook ripoff!!
didnt realize i was buying 3 identical muddy colored shirts.
and now I'm getting spammed every day.
Tie-dye isnt rocket science. I've played with Dharma stuff .
no more effin' spam youu rude boorish salesmonger.
I unleash my bowels in your generalk direction
5 de agosto de 2026
Opinião espontânea
Resposta da Free Spirited Clothing
Hi Joi,
We’re sorry to hear that you were disappointed with your Mystery Tees.
Mystery Tees are selected at random from the designs available during that monthly rotation. Because multiple Mystery Tees were ordered within the same rotation period, they may come from the same available batch. That said, we understand the frustration of receiving identical shirts when you were expecting more variety.
We have been reaching out to you directly about this so we can help make it right, including reviewing exchange options and addressing your email preferences. Please reply to our email so our support team can assist you further.
Best,
AbbyCustomer Support ManagerFree Spirited ClothingShopFreeSpirited.com
Had an issue that was resolved very…
Had an issue that was resolved very easily. Staff was friendly and responded quickly to email.
7 de agosto de 2026
Opinião espontânea
This company is the most deceptive I…
This company is the most deceptive I have ever had the displeasure of dealing with. We got scammed by their so-called subscription, my credit union flagged the scam charge and I had to have debit card cancelled and request a new one. Now multiple times a day I get denied charge notifications constantly. Customer service tells me that it is fixed but every god damn day I get these notifications. Their ISP needs to shut down their web services as they are a complete fraud. Buyer beware!
7 de agosto de 2026
Opinião espontânea
Resposta da Free Spirited Clothing
Hi Larry,
We’re very sorry for the frustration and concern this experience has caused.
We want to clarify that the charges referenced were related to the Free Spirited Insiders Membership. The membership information, including the recurring monthly charge, is disclosed on our website and during checkout before an order is completed.
That said, we understand that you did not intend to continue with the membership, and we apologize for the confusion. Our team has reviewed your account, and the membership has been canceled. If your bank is showing denied charge attempts, those may be related to previously pending payment attempts or your bank’s card/account protection process, but there should be no future active membership billing from our end once cancellation is completed.
We take concerns like this seriously and would like the opportunity to review your account again to make sure everything is fully resolved. Please contact our support team directly with your order details so we can verify the cancellation and confirm there are no remaining billing issues.
Best,
Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com
The company is friendly and responsive
The company is friendly and responsive, with good tees and quick shipping!
7 de agosto de 2026
Opinião espontânea
I love my new t-shirt
I love my new t-shirt. The sizing is perfect and I received it quickly. This is a great company to use.
7 de agosto de 2026
Opinião espontânea
Reviewed my complaint and dealt with it…
Reviewed my complaint and dealt with it promptly.
6 de agosto de 2026
Opinião espontânea
The fit and quality of the clothes
The fit and quality of the clothes
4 de agosto de 2026
Opinião espontânea
I was very pleased on my mystery tie…
I was very pleased on my mystery tie dye t shirt when it arrived this week!! It was prompt arriving within the 5 business days as promised. The colors/design were pleasing to the eyes and perfect. 👌 I loved that it was a true fit for my XL shirt size. The shirt I received is comfortable enough! 😍
4 de agosto de 2026
Opinião espontânea
5 Star Experience
Their customer service is extremely responsive and helpful. They helped to stop automatic payments for a customer who passed away and even refunded the payments that were made after his death! Definitely one of the better places to have dealt with in the case of a deceased customer.
5 de agosto de 2026
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.