Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Ver mais
A empresa respondeu
Ordering was very easy and great price. Also delivered very quick I ordered Monday they wanted to deliver week later but I wasn’t ready to take delivery they delivered when I was ready 3 weeks later.... Ver mais
A empresa respondeu
Excellent communication through out , We are really pleased with our Sofas and what a fast delivery , even delivered on a sunday , T and Mani were great and made sure we were completly satisfied with... Ver mais
A empresa respondeu
Initially I had issues as the delivery missed the shipping so was coming 5 days later..when it arrived the wrong colour had been shipped so was offered the alternative colour and a free leather footst... Ver mais
A empresa respondeu
Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.
Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Recently purchased a Rita Plus in the true beige, amazing quality and wonderful service, defo give this company 5stars from me.

Resposta da Heavenly Sleep
Excellent company with fast delivery and polite staff. Could not have asked for more

Resposta da Heavenly Sleep
I had a good experience dealing with this company . Bash has been quite helpful and patience and understands the importance of ensuring as a customer buying a sofa is a very important decision.
Thanks for the help Bash. Also to the the two lads Aamir and Mani who were delivered the sofas, very friendly and professional.

Resposta da Heavenly Sleep
Got sofa of this company the office staff where very lovely to deal with and the delivery driver Luke was amazing he put my sofa together for me and took away all the packaging once I’m ready for my bed I will be ordering from this company I highly recommended

Resposta da Heavenly Sleep
Lovely friendly service, very efficient delivery, very competitive pricing.
Would have no problem in recommending this company.

Resposta da Heavenly Sleep
I purchased a sofa recently. Heavenly sleep staff were first class. Taking the time to ensure I had exactly what I wanted.
Well what can I say my sofa is stunning from Heavanly sleep. If anyone wonders about ordering online then rest assured they have nothing to worry about. The delivery team 2 lovely gentleman can I say are an absolute credit very professional in every manner and assembled my sofa with great care for my home as I had new laminate fitted. They are a credit to your company and professional in every aspect. What a great experience 10 out of 10 in every aspect
And wow the footstool is so big i absolutely love it 🥰
Would 100% recommend in here i love my sofa the worker are so helpful amazing prices for beautiful sofas I really cant wait till winter so I can recline back nice and cosy wee film o lots of wee compartments for your bits and pieces (popcorn) cup holders too, had and issue with 1 of the chargers but it was fixed and all working well, they have all different types sizes shapes and colours of sofas but I personally love the titan dark grey thats the one I went for recommend 100%
Really happy with our new corner couch, the lads who dropped it off were really friendly and the chap in customer support is a top man too. Well done lads
Ordered a sofa, came on time delivery was on point. Defo recommend
Ordered a 3+2 Rita from this company and wow I am very satisfied with the quality. From the minute I placed the order till it got delivered I was updated with my order. The quality is 10/10 I couldn’t fault it. A special thanks to AK the delivery driver he was very helpful he assembled the sofa and took away all the rubbish. I couldn’t recommend this company enough. THANKYOU HEAVENLY SLEEP!
Quick delivery, staff were very helpful. Highly recommend
I bought a bed from Heavenly sleep. The bed is beautiful and service was excellent I picked my mattress which is so comfy. They brought my bed,set it up and took my old bed away.
Thank you Bash and the team great customer service 👍
Amazing top of the range quality ordered a Valerie technology fabric corner looks beautiful and delivery driver was amazing and very helpful.
Amazing quality and brilliant customer service! Would totally recommend ☺️
Worst company ever for communication. Sofa faulty after 2 weeks. Sofa 3 months old still not repaired or replaced. Wouldn’t waste your money with this company.
Ordered Hanson corner sofa and matching footstool on 28th March 2025, from start to now ,no deliver date, very poor customer services , company has not contacted me once since I placed the order to update me of any delays, and when called very uncaring and blaming others for their poor communications, over a month later I have been given 2 different delivery dates and still not recieved my sofas, now told delivery out if their control possibly 1st week in may 2025, so have requested a refund,which could take up to 30 days. (A lot of messing around) just hope I recieve it, wouldn't have minded if delivery dates was long but on ordering stated that sofa was in stock for express delivery and still states in stock on their website

Resposta da Heavenly Sleep
Got a lovely sofa, excellent quality and excellent service, the girl that served me was absolutely lovely

Resposta da Heavenly Sleep
In love with with my new sofa!! Definitely recommend this company. Quick delivery and very reasonably priced! Girl in showroom so helpful (thanks for helping me choose my perfect sofa) ❤️ will be returning for a new bed asap!

Resposta da Heavenly Sleep
Good quality and prices, brilliant service!

Resposta da Heavenly Sleep
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