Heavenly Sleep Opiniões 

199
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering was very easy and great price. Also delivered very quick I ordered Monday they wanted to deliver week later but I wasn’t ready to take delivery they delivered when I was ready 3 weeks later.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent communication through out , We are really pleased with our Sofas and what a fast delivery , even delivered on a sunday , T and Mani were great and made sure we were completly satisfied with... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Initially I had issues as the delivery missed the shipping so was coming 5 days later..when it arrived the wrong colour had been shipped so was offered the alternative colour and a free leather footst... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de móveis
  2. Loja de camas
  3. Loja de colchões
  4. Loja de sofás

Escrito pela empresa

Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

199 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(199)

95 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I would 100% recommend this company for…

I would 100% recommend this company for high quality bed and furniture. The process was extremely easy and customer service was 10/10 could not fault it at all. Everyone was very professional and helpful especially Faisal in particular, he went out of his way to show me different furniture that would suit my home style the best .

15 de abril de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much for your lovely feedback :)

Classificada 5 em 5 estrelas

Ordered the axel 3 and 2 amazing…

Ordered the axel 3 and 2 amazing quality fast delivery and amazing staff. Highly recommended.

3 de abril de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much for your lovely feedback :)

Classificada 1 em 5 estrelas

Do not trust this company

Do not trust this company

Ordered a 3 seater sofa last week of march online that said it was in stock and recieved a phone call the next day saying it was definitely in stock but they couldn't deliver it until the 12th of April (no problem), recieved a call today 9th April saying the sofas not due in stock for 2 more weeks. Absolutely fed up with companies taking money and being dishonest to customers. And still on website today saying In stock. Unbelievable! .

Thanks for your response you obviously didn't read my review properly, you stated the sofa was in stock ready for delivery and not in Some port somewhere, as for the refund its not in my account and also the promised phone call from a Manager was never recieved. I stand by my honest review.

Hanson dark grey sofa 3 seater still saying In stock at 12.11pm 11th April 25

9 de abril de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Hi Fi, we are sorry for the inconvenience caused, as explained before the shipping date has moved numerous times according to some issues at the Belgium port which in turn is causing delays for us. Unfortunately this is completely out of our control and as far as companies taking money and being dishonest to customers that is definitely not us as you can see from our numerous 5 star reviews, if any customer is unhappy with the unexpected delay and has already paid they will be entitled to a full refund upon request the same way you have been refunded. Again we apologise for any inconvenience caused to yourself.

Classificada 5 em 5 estrelas

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish. From the lovely lady who called and kept me updated on everything to the two amazing delivery team who took away my old sofas and set up the new corner sofa such lovely men they cleaned up after themselves and left everything neat and tidy. I would highly recommend Heavenly Sleep

29 de março de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much :)

Classificada 5 em 5 estrelas

Top service

Excellent service right to ur door quality furniture their staff are friendly and easy to speak to you would 💯 recommend will definitely be back

26 de março de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much :)

Classificada 5 em 5 estrelas

The service from order to delivery was…

The service from order to delivery was so smooth.

I bought a 3 2 1 roma of heavenly sleep and was delighted from start to finish. Excellent customer service top quality goods.

21 de março de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much :)

Classificada 5 em 5 estrelas

Extremely easy to deal with

Extremely easy to deal with, delivered when they said they would. The two delivery guys where professional and assembled the sofa very quickly. Would not hesitate to use this company again?

14 de março de 2025
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much :)

Classificada 5 em 5 estrelas

Excellent

I am happy to say that me and my family are very satisfied with the quality of the furniture we ordered, the level of customer service was outstanding and it was a simple straight forward transaction as well as delivery service that was also very good. Heavenly is a trust worthy company and would highly recommend to everyone- Arham and family

1 de março de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much :)

Classificada 5 em 5 estrelas

I placed an order for a kingsize bed…

I placed an order for a kingsize bed and the comfort is great i love the size of it and the service is really good the prices are really affordable than other companies and i recommend it to anyone who is a first time buyer stunning beds

1 de janeiro de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much :)

Classificada 5 em 5 estrelas

A big thank you to Heavenly Sleep…

A big thank you to Bash and all the guys at Heavenly Sleep. We just bought a beautiful leather recliner suite, and absolutely love it. More than that, though, you couldn't hope to meet a more helpful and obliging team of people. From viewing our options, to delivery and setting up, they have been amazing. Couldn't have asked for more. Highly recommended.

15 de fevereiro de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much :)

Classificada 5 em 5 estrelas

I ordered a 3+2 sofa and two Divan beds…

I ordered a 3+2 sofa and two Divan beds with mattresses. I contacted the store before and after putting in the order through their website, Natasha was very helpful in this regards. Delivery was prompt and delivered persons Mervyn and James were brilliant . extremely helpful and cooperative.
I haven't opened up the flat packs as yet but the whole experience so far has been very positive with this company.

13 de fevereiro de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much :)

Classificada 5 em 5 estrelas

Great sofas

A few issues around this being a TikTok sale, however they were fantastic at sorting this and the sofas were delivered as expected and they are both great quality and very comfy. Very happy customers. Thank you

16 de janeiro de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much :)

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais