Heavenly Sleep Opiniões 

199
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering was very easy and great price. Also delivered very quick I ordered Monday they wanted to deliver week later but I wasn’t ready to take delivery they delivered when I was ready 3 weeks later.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent communication through out , We are really pleased with our Sofas and what a fast delivery , even delivered on a sunday , T and Mani were great and made sure we were completly satisfied with... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Initially I had issues as the delivery missed the shipping so was coming 5 days later..when it arrived the wrong colour had been shipped so was offered the alternative colour and a free leather footst... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de móveis
  2. Loja de camas
  3. Loja de colchões
  4. Loja de sofás

Escrito pela empresa

Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

199 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(199)

95 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service very friendly and helpful…

Great service very friendly and helpful definitely put customer first excellent value for money will definitely be recommending to friends delivered 3rd jan

3 de janeiro de 2025
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Hello Sam, thankyou very much

Classificada 5 em 5 estrelas

My name is rushikesh and I got 3+2 Roma…

My name is rushikesh and I got 3+2 Roma brown leather sofa for half of the price the seller showed me kindness and he helped me to get it in the Christmas time and with free delivery and even with sofa assembly they are really nice I will buy more furniture with heavenly sleep.

Anyone who is reading my review think before purchasing furniture with a reasonable price then check with heavenly sleep.

The driver is very friendly Luke he really helped to fix sofa and he is very good guy

21 de dezembro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Hello thankyou very much

Classificada 5 em 5 estrelas

What a great experience shopping with…

What a great experience shopping with you. I came across you by a friend. I didn't know about you. I am delighted with my purchase. The delivery man was such a pleasant person I will be telling all my family and friends what a great experience shopping with you

21 de dezembro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

hello Lorraine thankyou so much

Classificada 5 em 5 estrelas

Excellent company

Excellent company, cossy and quality sofas. The company kept me updated on a day delay in delivery due to vehicle breaking down and gridlock.
The two delivery guys are angels in human form, when they arrived, there first met me to apologise first before offloading the sofas, i forgot to ask of their names.
I bought a set of Hanson light grey leather sofa.
Nothing short of 5 star rating.

20 de dezembro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so much

Classificada 5 em 5 estrelas

Brilliant…


Placed an order for a couple of flat packed sofas. Company processed the order quickly and delivery was received a few days later!

Sofa set is beautiful ❤️

8 de dezembro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Hello thankyou very much

Classificada 5 em 5 estrelas

Bash and his colleague did a fabulous…

Bash and his colleague did a fabulous job of correcting previous work carried out by a different delivery company.
They were very helpful and apologised for the previous issues I encountered with heavenly sleep

30 de novembro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou very much, lovely doing business with you, we really appreciate your custom :)

Classificada 5 em 5 estrelas

I really wish I could add a photo to…

I really wish I could add a photo to this review cos boy are they truly amazing.. my mom ordered a leather corner couch and arm chair and I fall in love wit hers.. so she told me about this shop she highly recommended them. I went online and fall in love with a couch myself and boy they did not disappoint. We have a dark grey leather electric corner couch and a leather foot stool and I am obesseddd.... they are so bloody beautiful comfortable stylish. I'm so happy.. the staff are absolutely fabulous to deal with. I had the pleasure of dealing with the owner bash, and 2 fabulous delivery drivers who couldn't do enough for us. Aiden and luke they really went above and beyond when they delivered our items they were incredibly helpful. And so friendly I had a great chat with both and they had me laughing. They even carried my couch to where I wanted it so they would scratch my wooden floors and took all the rubbish away I recommend putting in for rubbish to be taken away and for ur old couch to b taken aswell of needed and for couch assembly becuase it was such hassle free done within 10mins or less and I was left with my brand new couch happy as anything. I highly highly recommend heavenly sleep and I will return to purchase more in the further..

26 de novembro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou so very much, lovely doing business with you, we really appreciate your custom :)

Classificada 4 em 5 estrelas

Great value, lovely people

There was an issue upon opening one of the boxes containing our sofa, but they went out of their way to resolve the error and we're delighted with our purchase. Really comfortable with great support. I've never had to assemble my own sofa before, so that was a new one on me, but it went together easy.

8 de novembro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou very much, lovely doing business with you, we really appreciate your custom :)

Classificada 5 em 5 estrelas

Would recommend

10/10 service, ordered a heavenly bed which now gives us heavenly sleeps! The whole service was flawless from ordering with them to the delivery!

15 de novembro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou very much, lovely doing business with you, we really appreciate your custom :)

Classificada 4 em 5 estrelas

Great service and happy with purchase…

Great service and happy with purchase my only niggle not to give a 5 star was my delivery was in the afternoon as I had a phone call the day before but then turned up at 08.50 luckily I was home.

5 de novembro de 2024
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Hello Samantha thankyou very much for your lovely review

Classificada 1 em 5 estrelas

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!!
I’m trying to contact customer service since my mams sofa arrived over a week ago.
My mam is 73 sofa arrived & is not suitable & causing her a lot of back pain as it’s hard & uncomfortable.
No response from customer service by phone or email.
Now seeking legal advise.

7 de novembro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Hi we are really sorry you are not happy with your suite. We would have been happy to return it but since you no longer have your packaging we are unable to accept your return. This is clearly stated in our returns policy on our website. Im sorry we could not be of more help.

Classificada 1 em 5 estrelas

Terrible customer services.

Terrible customer services.

I had to call and email a zillion times to get things done ( parts damaged in the transport)

5 de novembro de 2024
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Hi just want to clarify everything did get sorted for you in the end?

Classificada 5 em 5 estrelas

Just fabulous to deal with

Just fabulous to deal with. Highly recommend. Couches perfect 🤩

2 de novembro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Hello thankyou very much for your lovely review

Classificada 5 em 5 estrelas

Outstanding Customer Service

Outstanding Customer Service, Competitive Prices, Fast and Professionally Assembled by Mohammed. Really pleased with my new sofas.

19 de outubro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Hello Nisha thankyou very much for your lovely review

Classificada 5 em 5 estrelas

Customer Service top notch

Customer Service fantastic and delivery driver really friendly and so quick. My sofas are absolutely gorgeous and so comfy. I would recommend Heavenly Sleep to everyone. My experience was brilliant.

9 de outubro de 2024
Opinião espontânea
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou very much, lovely doing business with you, we really appreciate your custom :)

Classificada 5 em 5 estrelas

Highly recommend

Customer service was great ordered a corner suite and was delivered in less than a week, driver was an absolute sweet heart so kind lovely to talk to did all the heavy lifting couldn't fault them at all very happy 😀

1 de outubro de 2024
logótipo da Heavenly Sleep

Resposta da Heavenly Sleep

Thankyou very much, lovely doing business with you, we really appreciate your custom :)

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