Shopshopslive Opiniões 

77
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Eluxury 247 delivers as always! My items are even nicer in person: kudos to Audrey!! On the other hand, SS sent my purchase without the commercial invoice twice and FedEx had to resend it back to SS... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Trying to buys everal "mui-muiw' those Hawawii print dresses. What is wrong this site? "Best Lives Shops"--great prints great prices.. I press in the printed dress. Comes off another dress. love t... Ver mais

Classificada 5 em 5 estrelas

I've been a shopshops customer for years (love you Mumu!) and have purchased probably 10+ designer vintage handbags, new but discounted shoes, clothes, accessories, etc. The live shows are fun, I love... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I made a purchase following the size chart & surprise, surprise; the items were a NO fit. I immediately made contact for a full refund which they guaranteed but only recently received a response afte... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de acessórios de moda
  2. Loja de malas e bolsas

Escrito pela empresa

Welcome to ShopShops! The award-winning global livestream shopping app for fashion, beauty and lifestyle. Download ShopShops to discover authentic new and pre-loved designer goods and unlock the best deals. Join our global community for the shopping obsessed!


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

77 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(77)

3 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

James always helps me out

James always helps me out. This last situation was the best experience I’ve had.
James dealt with my situation quickly and it was not ignored. I’m not happy with some of the sellers on the app that are dishonest but customer service will handle the issue and for that I’m grateful. They thought they could get away with it but James got me my partial refund for not sending what was promised. Thanks James!! LOL

15 de agosto de 2024
logótipo da Shopshopslive

Resposta da Shopshopslive

Thank you for your review and feedback. We're so glad you had a good experience with our customer service team!

Classificada 5 em 5 estrelas

Just got a Céline boots from them and I…

Just got a Céline boots from them and I got the item within in 4 biz days! That’s amazing and I love the boots so much! The original price is over 1k and I got it in a little bit less than $400. Definitely will follow and keep shoppinggggg! Love it!

5 de agosto de 2024
Opinião espontânea
logótipo da Shopshopslive

Resposta da Shopshopslive

Thank you for your review! We're so glad you got your Celine boots so quickly and that you love them! Happy shopping!

Classificada 5 em 5 estrelas

I have bought many bags from Japan and…

I have bought many bags from Japan and the U.S. on this app. No issues.

8 de julho de 2024
Opinião espontânea
logótipo da Shopshopslive

Resposta da Shopshopslive

Thank you for shopping with us and for taking the time to share your review! We're delighted to hear that you're enjoying your experience on ShopShops—it means the world to us.

Classificada 1 em 5 estrelas

1/2 star for this store

1/2 star for this store. Please do not buy bags here or in any of the live show store. Super delayed shipment and zero customer service. you’re on your own and most of the stores ate scammers! pls report any issues to BBB. They have no return and if you return or do not pay the import taxesz You will pay for return shipping of $300 plus. It means you cannot return. Pls report any issues to BBB USA about this shop shops.

1 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

36D bras…

I made a purchase following the size chart & surprise, surprise; the items were a NO fit. I immediately made contact for a full refund which they guaranteed but only recently received a response after numerous contacts. They waited to acknowledge me until the 30 day return policy had passed & have offered me my shipping cost back, a 15% discount & to keep the useless bras as if I'm a storage unit. They have since offered me 25% but I feel that I am justified in requesting a refund for items that were improperly advertised.
I wish I would have read the reviews first.

15 de maio de 2024
Opinião espontânea
logótipo da Shopshopslive

Resposta da Shopshopslive

Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. Providing high-quality products that match their descriptions is a priority for us, and we hope to have the chance to regain your trust in the future.

Classificada 1 em 5 estrelas

Warpdoor/shopshops

Horrible. Do not buy from warpdoor japan ltd nor ShopShops. They sent a fake Louis Vuitton cardholder and i lost $523.00. It cost more than the Louis Vuitton store. They are scammers. Please don’t buy from them. Read all the other bad reviews.

3 de maio de 2024
Opinião espontânea
logótipo da Shopshopslive

Resposta da Shopshopslive

We’re truly sorry to hear about your experience and believe we can make things right. We take authenticity very seriously at ShopShops. If a product is determined to be inauthentic, we will certainly refund the item, and the seller may be banned from the platform. You can read more about our process on that in our terms of service: https://www.shopshopslive.com/pages/terms-of-service. Please reach out to our team at service@shopshopslive.com with your order information so we can look into this for you. We hope to have the chance to regain your trust in the future.

Classificada 5 em 5 estrelas

Great deal and fast shipping!

I purchased a Theory 100% cashmere sweater and an LV carryall in monogram. The shipping was super fast, and the price was great! The LV bag is also authenticated by Entrupy! will come back for more!

1 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Still waiting on my order

Hey I’ve ordered a Louis Vuitton bag on march 28 2024 I paid an amount of 252.64 dollars ,a small sling bag
Today is the 14 April I’m still waiting on my bag
Is there anyone who can help me get in touch with ShopShops and please get back to me
My order number is 2303241101039707

28 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t order from this app

Don’t order from this app. I ordered a Celine nano two way bag and it’s been more than 20 days no delivery it says in the app that it’s been shipped but it’s not. I tried to chat the seller and the contact support on their app but no answer. This app is a scam

20 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Delivery and customer service sucks!

It takes forever for them to send your item, I have one item that says processing until now and I ordered it last November 25,2023 and it also said it will be shipped from NY. On the website when you order it says that 3 days for same country and 21 days for international. I already contacted shopshops customer service too. The only fast delivery that I never expected to happened is their cheap mystery boxes, do not fall for it! And also, seller WARPDOOR Japan LTD refunded me for my item after two days from buying the item and told me that it was sold at the shop. I am hoping to get my last item delivered or just get my refund.

11 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Received fake purse

Received fake purse. Got it authenticated by Real Authentication, and now they're taking forever respond to my emails of concern. They do not stand by what they sell and their guarantees of authentication.

No seller is safe - even Mumu, who is the most popular person on this app.

26 de setembro de 2023
Opinião espontânea

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