Shurgard Self Storage - South Croydon Opiniões 

115
TrustScore: 4.5 em 5

4,7

491 Brighton Rd, CR2 6EW South Croydon, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Matthew was exceptionally helpful and super friendly. Shown the unit a few times amd made me feel confident before finalising the booking in September 2026. He is an asset to shurgard.

Classificada 5 em 5 estrelas

Very happy with the customer service so far. Matthew was polite and professional. Served me at the front desk, recommended two unit sizes, demonstrated how to use the app whilst taking me around to vi... Ver mais

Classificada 5 em 5 estrelas

Having had my unit for close to twelve years, I can safely say that the service has been exceptionally good; When I've needed to contact the staff, they've been approachable, professionable, and easy... Ver mais

Classificada 5 em 5 estrelas

The guys at Shurgard (South Croydon) have been terrific. From helping me sort out my unit, getting my security sorted out, to assisting me to fix my trike & letting me ride in their car park to gain m... Ver mais


Informações sobre a empresa

  1. Instalações de auto-armazenamento
  2. Local de armazenamento
  3. Armazém

Sobre Shurgard Self Storage - South Croydon

Escrito pela empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito pela empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informações de contacto

  • 491 Brighton Rd, CR2 6EW, South Croydon, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(115)

6980 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Information on the price was… incorrect

Information on the price was inconsistent with the discussions I had online with a representative.

6 de agosto de 2025
logótipo da Shurgard Self Storage - South Croydon

Resposta da Shurgard Self Storage - South Croydon

Hello Danny, we are sorry to read you were not properly helped on the phone. At Shurgard we advise people on storage and inform them on pricing - on the phone as well as in the store and on our website. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. Your Shurgard Team

Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Very easy booking process, very helpful staff onsite when accessing my storage unit for the first time, and follow up call from the customer service team (can't remember his name!) the following day. Made a difficult task stress free, highly recommend!

5 de agosto de 2025
Classificada 5 em 5 estrelas

Straightforward

Very high security..Entering and exiting with your app that's designed to you. Very friendly staff that are very helpful. The storage was clean and tidy. The unit was also clean which included your own unique keys.

10 de julho de 2025
Classificada 4 em 5 estrelas

Welcoming and Courteous Staff

The staff are welcoming and courteous, ensuring that I had the best deal available at the time, showing me the unit that I was hiring and answering my questions with knowledge and understanding. For this they get 5 stars. I have reduced it to 4 stars because Shurgard's policy does not allow me to be called by my preferred name which infuriates me. Whilst the staff happily call me this, the name on the app and on the paperwork has to agree with my driver's licence. There should be a way to have someone addressed by their preferred name in this day an age!

8 de março de 2025
Classificada 5 em 5 estrelas

Lost Keys

Very easy, very quick. I have also lost my keys! Called the store they set up a time (around 1 hour after loosing the keys) to drill the lock and replace it. Very helpful.

2 de março de 2025
Classificada 5 em 5 estrelas

THANK YOU!!!

Matthew and Darren looked after me beyond my expectation. My first time of renting a storage and they made it easier for me. Mathew's calmness and guidance and Darren's intermittent checks on me and providing extra assistance cannot be taken for granted; they are highly commendable.

I was also impressed when Danny called a couple of days later to find out if I had a good experience and offered a bigger room (at no cost because I am a new customer) if I needed it. I am really impressed with the customer service as you rarely get this anywhere now. Thank you!!
Every blessings guys! - Mathew, Darren and Danny (of South Croydon Shurgard)

24 de fevereiro de 2025

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