Matthew was exceptionally helpful and super friendly. Shown the unit a few times amd made me feel confident before finalising the booking in September 2026. He is an asset to shurgard.
Localização
Alterar localização491 Brighton Rd, CR2 6EW South Croydon, GB
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Leia as opiniões dos outros
Very happy with the customer service so far. Matthew was polite and professional. Served me at the front desk, recommended two unit sizes, demonstrated how to use the app whilst taking me around to vi... Ver mais
Having had my unit for close to twelve years, I can safely say that the service has been exceptionally good; When I've needed to contact the staff, they've been approachable, professionable, and easy... Ver mais
The guys at Shurgard (South Croydon) have been terrific. From helping me sort out my unit, getting my security sorted out, to assisting me to fix my trike & letting me ride in their car park to gain m... Ver mais
Informações sobre a empresa
Sobre Shurgard Self Storage - South Croydon
Escrito pela empresa
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito pela empresa

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informações de contacto
491 Brighton Rd, CR2 6EW, South Croydon, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very professional
Very professional - very helpful staff on my firts visit. Really like the digital approach.
Information on the price was… incorrect
Information on the price was inconsistent with the discussions I had online with a representative.

Resposta da Shurgard Self Storage - South Croydon
Very good experience
Very good experience, very easy, cost effective and our rep was very pleasant to work with.
Excellent service from start to finish
Excellent service from start to finish. Very easy booking process, very helpful staff onsite when accessing my storage unit for the first time, and follow up call from the customer service team (can't remember his name!) the following day. Made a difficult task stress free, highly recommend!
Straightforward
Very high security..Entering and exiting with your app that's designed to you. Very friendly staff that are very helpful. The storage was clean and tidy. The unit was also clean which included your own unique keys.
Exceptional customer service at Shurgard South Croydon
Excellent customer service, detailed information explained clearly and great facilities. So very grateful to Darren & Daniel who helped with advice re container sizes for packing up our home.
Matthew at South Croydon was super…
Matthew at South Croydon was super efficient and super helpful. even checked after we moved in to see if everthing went ok
Great experience from Shurgard
I have used Shurgard before and always had a great experience. Unit was ready and waiting very quickly and staff were helpful and knowledgeable. Wouldn’t hesitate to use again and recommend.
The staff were welcoming and friendly…
The staff were welcoming and friendly and answered all my questions.
Welcoming and Courteous Staff
The staff are welcoming and courteous, ensuring that I had the best deal available at the time, showing me the unit that I was hiring and answering my questions with knowledge and understanding. For this they get 5 stars. I have reduced it to 4 stars because Shurgard's policy does not allow me to be called by my preferred name which infuriates me. Whilst the staff happily call me this, the name on the app and on the paperwork has to agree with my driver's licence. There should be a way to have someone addressed by their preferred name in this day an age!
Lost Keys
Very easy, very quick. I have also lost my keys! Called the store they set up a time (around 1 hour after loosing the keys) to drill the lock and replace it. Very helpful.
THANK YOU!!!
Matthew and Darren looked after me beyond my expectation. My first time of renting a storage and they made it easier for me. Mathew's calmness and guidance and Darren's intermittent checks on me and providing extra assistance cannot be taken for granted; they are highly commendable.
I was also impressed when Danny called a couple of days later to find out if I had a good experience and offered a bigger room (at no cost because I am a new customer) if I needed it. I am really impressed with the customer service as you rarely get this anywhere now. Thank you!!
Every blessings guys! - Mathew, Darren and Danny (of South Croydon Shurgard)
Amazing staff
This is my second time using this shurgard location. Daniel and Darren were very helpful, couldn't ask for better care onsite! Thank you
Well organized and comfortable
Convenient location, well organized, comfortable easy load / unload spaces, friendly staff
The staff member on site that day was…
The staff member on site that day was very helpful. He answered all my query.
He didn’t make me stay longer than necessary.
Good customer service. I will surely recommend.
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