SideDeal® Opiniões 

178
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Side Deal has great customer service if any product issues come up. Caitlin, in particular, is a very understanding and helpful representative. Side Deal is lucky to have her. Kudo's to the company f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When I realized that one of the items I bought would not correctly, I reached out to Side Deal to let them know of the issue. Within hours, I received a response from Jessica that a refund was proces... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable.... Ver mais

A empresa respondeu

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Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

178 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(178)

46 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I have been buying things from SideDeal…

I have been buying things from SideDeal for a long time now and I have to say, unlike many of the vendors on the internet, they are very attentive and concerned here at SideDeal. I had the opportunity to work with a support person named Jessica. I have to say, she was truly awesome. No questions asked, just did as I requested. I was unhappy with one item I bought and she quickly and efficiently refunded my money. I was so happy to not have to fight for it. Thank you Jessica, and keep up the great work. This is how one builds a reliable business! Laura

21 de abril de 2026
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Resposta da SideDeal®

Thank you for sharing the experience you had when contacting our support team and for this awesome review for SideDeal and Jessica.

Classificada 5 em 5 estrelas

Terrific Customer Service

When I realized that one of the items I bought would not correctly, I reached out to Side Deal to let them know of the issue. Within hours, I received a response from Jessica that a refund was processed for the defective unit. Side Deal stands behind their products, even though they are typically deeply discounted!

16 de abril de 2026
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Resposta da SideDeal®

Thank you so much for your review, Dave. We are thrilled to hear that Jessica was able to assist you with your order and resolve your issue for you.

Classificada 5 em 5 estrelas

A real person

A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable. Most other companies don't bother to rectify such a small mistake.

30 de março de 2026
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Resposta da SideDeal®

Thank you for leaving a review, Ralph. We are happy that we could resolve your issue.

Classificada 5 em 5 estrelas

Jessica was super great

Jessica was super great. I was bummed that the fan came missing a leg but she answered my email quickly and when it was clear they couldn't provide me with a second leg, I was given an immediate refund. 10/10 experience.

23 de março de 2026
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Resposta da SideDeal®

Thank you for this review. We are so happy that Jessica was able to assist you and provide a great experience.

Classificada 5 em 5 estrelas

It’s Not a Bad Side Deal!

I get angry with them as I think they sell some items that are not all that good quality, however it’s all relative to the price you pay and typically they are much less than the same item on Amazon. You just need to be patient. Plus their customer service is really very good. I worked with Jessica and she was quick to respond, had a solution and was very pleasant to work with. Kudos.

19 de março de 2026
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Resposta da SideDeal®

We appreciate you taking the time to write this review. We are very happy that, Jessica was able to help you quickly.

Classificada 5 em 5 estrelas

Sean from customer service was…

Sean from customer service was outstanding in resolving an issue with a product. That keeps me coming back

26 de fevereiro de 2026
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Resposta da SideDeal®

Thank you, Cory. We love that you continue to shop with us and for sharing the experience you had with our support team member, Sean. Happy shopping 🛍️

Classificada 5 em 5 estrelas

Thanks to Jazmin and the team…

Jazmin and the team at Sidedeal & Morningsave assisted me in getting a replacement for a damaged item I received. After a few emails, and me providing reasonable proof, I was sent a new item and didn't have to go through the inconvenience of returning anything. Thank You!

19 de fevereiro de 2026
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Resposta da SideDeal®

Thank you for your review and for recognizing Jazmin. We are thrilled to hear that she was on point in resolving your issued.

Classificada 5 em 5 estrelas

Had an issue and got resolved very fast.

Ordered some air tags on Meh/SideDeal and it was short one. I emailed customer service about the issue, at 9 pm and Sean reached out and resolved the issue by 10 am the next day
Great customer service and really makes me feel taken of. I have previously ordered a Sonos Arc, refurbished, from them, and when I received it looked new, in original Sonos packaging and all cables/cord was included. I was leery about making a $300 purchase from them, but twice now, they have come through for me.
2 thumbs up.

12 de fevereiro de 2026
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Resposta da SideDeal®

William we are delighted to know that Sean was able to help you quickly and without hassle. Thank you for sharing your experience.

Classificada 5 em 5 estrelas

Minor issue with received product…

Minor issue with received product condition, spoke with customer support, they (Samantha) responded promptly each time and saw the issue resolved with no fuss.

11 de fevereiro de 2026
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Resposta da SideDeal®

Thank you for sharing your experience with our customer service team and especially the shout out to Samantha.

Classificada 5 em 5 estrelas

I ordered a smartwatch from SideDeal…

I ordered a smartwatch from SideDeal that was highly problematic. I emailed their customer service, and they responded immediately. After sending them the requested materials (details, photos), they immediately refunded my purchase, without even requiring me to send the bad product back. I am seeing the refund on my credit card already, less than 24 hours after I sent the email to customer service - that's better than Amazon! And, by the way, my CSR (with Mercatalyst) Caitlin - she's amazing to work with: knowledgeable, understanding, focused, right on-point! I wouldn't hesitate ordering from SideDeal again!

11 de fevereiro de 2026
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Resposta da SideDeal®

Kamen, thank you so much for this thoughtful and positive review. I am so glad that your issue was resolved quickly and without hassle. We are excited for your future orders with us and as always if you need us we are happy to help!

Classificada 5 em 5 estrelas

I made several purchases with Meh and…

I made several purchases with Meh and Side Deal without issue. WheN I requested a return on an item. Customer support was quick to handle the request. I will definitely return as a customer.

5 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

my issue and it was 100% solved

Sean figured out my issue and solved it immediately. Meh.com is a great organization. I can trust them for great deals and have a bit of a chuckle at the same time. Thanks Sean

27 de janeiro de 2026
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Resposta da SideDeal®

Hi William, thank you for sharing your experience with meh and our customer support agent Sean. We are glad he was able to help get your issue sorted out.

Classificada 1 em 5 estrelas

D-Link indoor cameras that are obsolete no app support expired 7 months ago

I bought 2 D-Link silver indoor cameras for $24.99 each and like a few other negative reviews what they don’t tell you is that electronics in particular no longer have customer or in my case app support to use these cameras which expired in June 2025 as I am writing this January 16, 2026.

The site states 1-2 days response time and it’s been 4 from when I emailed the first time with no response so I filed a dispute with Citibank to either arrange a physical return by contacting them or just get a refund as D-Link no longer supports the cameras making them obsolete.

update January 17, 2026 the day after i wrote this review i got a response from sidedeal.com ironic considering i got no email reply for 4 days when i emailed them through their site.

Update January 22, 2026 you read below the response from sidedeal.com that they want me to email them again when I’ve already done it twice and use the excuse of being overloaded with emails when they haven’t responded both times I emailed them only when it comes to leaving a negative review they respond at all which means I’m stuck with these obsolete devices.

Unacceptable and will file a dispute with my bank.

5 de janeiro de 2026
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Resposta da SideDeal®

Hello, Ricky thank you for your updated review. I am so sorry for the delay I was able to find your communication file with us. You wrote in on January 13th about the app and our agent responded with app information on January 16th. I do not see where you responded back to that email it seems your communication with us stopped there. I am going to personally take that ticket. Please be on the lookout for that email from me so we can get this resolved. Thank you!

Classificada 5 em 5 estrelas

Sean was very helpful

Sean was very helpful. He resolved my issue quickly and efficiently. Very happy with his service.

5 de janeiro de 2026
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Resposta da SideDeal®

Thanks, Cory!

Classificada 5 em 5 estrelas

Member since 2020

I've been a member since 2020, and the customer service is always excellent. Jessica was very helpful, quick to respond during multiple exchanges, taking extra time to further explain during "my please clarify" questions.

4 de dezembro de 2025
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Resposta da SideDeal®

Thank you so much for the review, Brenda!

Classificada 5 em 5 estrelas

Excellent Customer Service!

Excellent Customer Service!

I received a defective item, and Jessica helped me promptly and efficiently. She went above and beyond to make sure things were made right!

3 de dezembro de 2025
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Resposta da SideDeal®

Thank you, Ryan! I'm so happy to hear Jess was able to make it right.

Classificada 1 em 5 estrelas

Misrepresenting product condition and warranty

I bought a Sharper Image steam cleaner from Side Deal on August 1st and had it delivered August 8th. The first time I tried to use it in the middle of November it would only sputter out warm water. It never built pressure or sprayed at all. The product information PDF states a 1 year warranty on the item.

If you want things to look clean and fresh, without
having to use a lot of products, the SI-380 is the
chemical-free, multi-use, low wear-and-tear way to
keep things looking their best. With professional
steam power and a versatile array of attachments,
the SI-380 is designed for tackling the difficult jobs
throughout your home.
Designed, engineered and supported in Andover Ks. Manufactured in China.
©2020 Vornado Air, LLC. Andover, Kansas 67002 USA. Specifications subject to change without notice.
Country of Origin
China
Current Draw
7.8 amps 120/220VAC
50/60Hz
Unit Dimensions
11.25" L x 11.25" W x 10" H
Unit Weight
10.62 lbs
Carton Dimensions
13.9" L x 16.34" W x 18.70" H
Carton Weight
17.74 lbs
Carton Cube (cu. ft.)
2.47
Case Dimensions
17.12" L x 14.76" W x 19.69" H
20’ Container Qty. (est.)
312
40’ Container Qty. (est.)
648
40’ HC Container Qty.
810
Case Weight
19.10 lbs
Case Quantity
1
Case Cube (cu. ft.)
2.88
40” x 48” GMA Pallet Qty.
24
Item #
C olor
Unit UP C
SCC 14
SI-380
White
047171380005
10047171380002
43MIN RUN TIME
54 OZ WATER TANK
11 FT INSUL ATED HOSE
STEAM READY LIGHT
7 MIN HEATING TIME
1 YEAR WARRANT Y

2 de dezembro de 2025
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Resposta da SideDeal®

Hello Bryan,

The warranty information for every product we sell is in the product description. The warranty for this item was advertised as:

Warranty
90 days

Just in case I'm looking at the wrong item, I've sent you a request for more information.

Thanks!

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