SilentBall™ Academy Opiniões 

While the physical equipment—the ball and mats—are decent quality, the product is significantly overpriced given the poor software experience. The app is non-functional, which defeats the purpose of the system, as the primary draw is tracking progress and providing an interactive experience for kids. I’m disappointed with this purchase and would advise others to look for alternatives that have reliable, working software.

Very helpfull for skills. My son loves it

We had a problem with creating a profile but it was solved in an hour! Thanx!!!

Not once during the check out process were we informed the product would be shipped/coming from outside of the EU therefore resulting in a further £52 of custom charges. The Item was already £150, completely not worth it. Do check shipping and potential custom charges before purchasing so you also aren't stung. Never would have purchased had we known.

10 jours après réception on ne sait toujours pas utiliser l app. Impossible de créer un compte. Le service client ne répond plus aux mails.
130€ pour une balle en mousse et un tapis avec quelques lignes dessus… ca fait très très cher!! Et mon fils très déçu, lui qui attendait son cadeau avec impatience!

Wrong ball format was delivered and no way to get a return policy nor refund. Still waiting for cincrete feedback after several emails since a coyple of months... not acceptable

At first the app was a bit complicated, I wanted to create 2profiles for the kids.
They can’t switch between the profiles.
Day by day it gets more manageable, but not that intuitive as i imagined. The work out is well structured, it’s good that they can jump between the experience levels.

My son use the app daily, he always want play.
The exercise are simply to understand, the ball is very quiet

I received a ball bigger than the one I ordered and they never replied to my request of changing the product. They have no customer service at all. I have not tried the app and I don't know if I will ever use the ball, as it is huge, but I am already very disappointed.

Regalo per il compleanno di mio figlio di 11 anni. Gioca a basket da quando aveva 4 anni. Il prodotto è arrivato secondo previsioni. Il rimbalzo della palla non è il 90% di un pallone normale come pubblicizzato, è richiesto uno sforzo maggiore per spingere la palla, comunque con un pò di pratica ci si abitua. Ritengo sia un buon prodotto per allenarsi a casa ed integrare l'allenamento in palestra, mio figlio lo sta usando da una settimana con 4-5 set al giorno e sta gradendo. Non sono riuscito a trovare e scaricare la app da Google TV, quindi sto utilizzando il tablet.

No response from customer service after 2 months (several mails has been sent), they banned me from Facebook after my comment and no solution is offered.

Their ball sizes don't match international standards. We ordered a size 6 ball along with the original order, but the ball that arrived was about the size of a size 7 (77 cm). Following customer service's instructions, we ordered a size 5 ball, but the one that arrived was 64 cm (I don't think such a ball size exists). I shared pictures of the balls sent, comparing them to the original basketball sizes, and requested a refund for my second order, specifically ask for a size 6 ball, but customer service hasn't responded for months. Although my son is very enthusiastic, he can't use the large ball effectively because he can't fit it between his legs, and the second ball is too small, so it doesn't bounce enough. The ball sizes listed on the website are simply non sense, unfortunately; however, the app is good. I want this problem resolved.

I wrote an email as they asked below; after 2 full weeks no feedback again. Unacceptable service.

No consigo meterlo El programa en el móvil y no tengo la facilidad de meterlo en el ordenador

The app could be connected with camera like just dance.

La publicidad es engañosa, la app no es tal, son solo vídeos grabados que hay que repetir, nada de interacción ni valoración de la evolución.
La atención al cliente nefasta, y no te devuelven nada, porque no es reembolsable ni las licencias ni los calcetines y además te cobran gastos de gestión de devolución.
UN FRAUDE TOTAL

Very very very very good

The ball started falling apart after just three weeks of home use. It's no different from the Temu balls. No customer support replay.

I am extremely disappointed with this purchase. The product quality has been far below what was advertised — the ball began falling apart after only a few weeks of gentle use on indoor wooden floors. The play mat and the app have also proven to be unusable and offer no real value. I have now spent £160 for an item that is faulty and not as described.

I honestly expected better durability from what was advertised. After just a few weeks of normal indoor use, the outer surface began to wear out and develop cracks. I assumed an indoor product would last much longer, but it deteriorated faster than expected. It is frustrating and disappointing to see it become unusable so quickly.