SilentBall™ Academy Opiniões 

124
•
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Don't waste your money. The ball start to fall apart after few weeks of usage (on the mat, not improper use). The "Customer Care" is just sh*t, took them ages to reply, proposed to ship a new ball b... Ver mais

Classificada 5 em 5 estrelas

Ta piłka robi robotę !!!! Syn nawet ze złamanym palcem pozostaje w treningu. Cicha i w pełni imitująca prawdziwą piłkę do koszykówki. Mogę z całym sercem polecić zakup tej piłki. Nie będziecie zawiedz... Ver mais

Classificada 5 em 5 estrelas

A silent basketball is great because it makes almost no noise, so you can practice without disturbing anyone around you. It is perfect for indoor use, even in apartments or at night. You do not ha... Ver mais

Classificada 5 em 5 estrelas

My son is currently using every free minute to train with Silent Ball. The ranking system has particularly motivated him to use his mat more often and get started. Now he's working on the correct exec... Ver mais

Informações sobre a empresa

  1. Campo de basquetebol

Escrito pela empresa

SilentBall™ Academy is the world’s first noise-free, at-home basketball training program designed for young athletes. We blend physical tools and digital coaching to make elite-level skill development fun and accessible. Our mission is to redefine how young athletes learn basketball dribbling skills by making top-level training possible - anytime, anywhere, without needing a court or making a sound. Our goal is to empower the next generation to build confidence, discipline, and pro-level dribbling skills from home.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

124 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 62% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(124)

113 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Happy with a*

We're very happy of your product. We've got just a little trouble using the app on the mobile because the screen goes off after just a minute, but we solved it with the preferences of the mobile.

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Its awesome

Its awesome, my son is “sillent balling” almost everyday. And the app shows whos the best, and because he is very competitive, this is another kick, to do it everyday😊

15 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Overpriced and prepare to pay even more

This is an overpriced product by a company that failed to warn us that additional customs costs were not included. All other international merchants always include a warning. Even their order confirmation email just stated: "Shipping method: FedEx Door-to-Door and Free Shipping".
Factor in several tens of pounds on top.

5 de dezembro de 2025
Opinião espontânea
logótipo da SilentBall™ Academy

Resposta da SilentBall™ Academy

Dear Carlos,

Thank you for sharing your feedback. We’re very sorry for the frustration caused.

To clarify - shipping costs were fully covered by us. However, for orders shipped outside the EU, local customs duties, taxes, or courier handling fees (e.g., FedEx charges) may still apply. These are set by local authorities and couriers, and unfortunately are not included in our product price.

We understand this can be confusing, and we are updating our website to make this information clearer for non-EU customers.

We regret that your experience did not meet expectations and appreciate your feedback as it helps us improve.

Classificada 5 em 5 estrelas

Top customer service and support

I had some issues with my sign in profile and verification code and had to email for assistance over Christmas. Was pleasantly surprised by how quickly SilentBall got back to me and resolved my issue. Many thanks!

26 de dezembro de 2025
Opinião espontânea
logótipo da SilentBall™ Academy

Resposta da SilentBall™ Academy

Thank you so much for your kind words! 🙌
We’re really glad we could help quickly and get everything sorted for you - even over the holidays. Thanks again for choosing SilentBall Academy! 😊

Classificada 4 em 5 estrelas

Fun and silent

29 de dezembro de 2025
Opinião espontânea
logótipo da SilentBall™ Academy

Resposta da SilentBall™ Academy

Thank you so much! 🏀😊 We’re really happy you’re enjoying the SilentBall Training system - fun and quiet is exactly the goal!

Classificada 2 em 5 estrelas

Ball

I love this game

25 de dezembro de 2025
Opinião espontânea
logótipo da SilentBall™ Academy

Resposta da SilentBall™ Academy

Hi Santa,

Thank you for your review! 🙌
We’re really happy to hear you love the game and the SilentBall experience.

We also noticed you left 2 stars, so it seems something didn’t fully meet your expectations. If you can share what was missing (delivery, product quality, app, or anything else), we’d love to improve it for you.

Feel free to email us at info@silentballacademy.com with your order number and we’ll help right away. 🏀😊

Classificada 2 em 5 estrelas

Only one profile can be setup

I have multiple atheletes in my house however, the app only let's you sign up one child for the experience. There should be a way to have multiple profiles especially when you are paying $300 for a kit.

25 de dezembro de 2025
Opinião espontânea
logótipo da SilentBall™ Academy

Resposta da SilentBall™ Academy

Hi Tommy,

Thank you for your feedback - and we completely understand your point. If you have multiple athletes at home, it makes total sense to want separate profiles and progress tracking, especially with a full kit.

At the moment, the app supports one athlete profile per subscription, but we do offer 50% OFF for a second app access for families with more than one player. 🙌

Please reach out to us at info@silentballacademy.com with your order number and we’ll help you set it up right away. 🏀

Classificada 1 em 5 estrelas

Total rip-off and zero-value

Total rip-off. DO NOT BUY!

Foam ball, rubber mat and 3 pairs of socks. Nothing intelligent about it at all. It's literally a 3 dollar cost chinese practice mat, with zero gamification, digital interaction to compete or compare with.

Find a basketball and go outside.

What an ABSOLUTE waste of money! My son (and me) are so disappointed 😞☹️😞☹️

24 de dezembro de 2025
Opinião espontânea
logótipo da SilentBall™ Academy

Resposta da SilentBall™ Academy

Hi Simon,

Thanks for taking the time to share your experience. We’re genuinely sorry to hear how disappointed you and your son feel - that’s not what we want anyone to experience after ordering from us.

We’d really like to make this right. Please reach out to us at info@silentballacademy.com with your order number, and we’ll look into the best solution for you (support, return options, or another way to help).

Thanks again for your feedback - it helps us improve.

Classificada 1 em 5 estrelas

Not worth my money

I bought this hoping for a simple, quiet way to practice indoors, but it's been nothing but frustrating. The mat slipped and I actually injured my ankle, while trying to do my drills. On top of that I paid unexpected customs fees that weren't mentioned anywhere on the website. I emailed support but they are very slow and not helping at all. Overall, it's stressful to use and not worth my money.

6 de novembro de 2025
Opinião espontânea
logótipo da SilentBall™ Academy

Resposta da SilentBall™ Academy

Hi Jennifer,

Thanks for taking the time to leave a review. We investigated this thoroughly and were unable to find any order, account, or customer record matching your full name in our system. We also couldn’t locate any support inquiry corresponding to the issues described.

If you did purchase our product, we’d be more than happy to help - please contact our support team with your order number and clear photos of the product you received, so we can confirm the purchase and resolve this properly (including a replacement or refund if applicable).

We stand behind our products and always resolve concerns directly with verified customers. We’ll gladly update this response once the requested details are provided.

Classificada 4 em 5 estrelas

Le matériel est de bonne qualité

Le matériel est de bonne qualité, ma fille apprécie le rebond et peut ainsi s'entraîner dans notre appartement.
La livraison du ballon a été très rapide , celle du tapis, différée de 12jours. M'inquiétant de ne pas voir venir le tapis j'ai pris contact avec le service client par mail et celui ci a été rapide à répondre et efficace.
Petit bémol, le prix est un peu élevé.

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Qualitu exceeded expectations

Amazing set, arrived quickly in just 3 days. Our kid is busy learning new skills and really enjoying it. Could be slightly cheaper, but the calm and quiet home makes it totally worth it.

30 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great set, will buy another one for Xmas

I am happy that I made this decision to buy a training set. This was a gift to my daughter after she won weekend tournament. I have another kid that also wants it now. They are sharing at the moment but I am definitely getting another one for Christmas!

27 de novembro de 2025
Opinião espontânea

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