Don't waste your money. The ball start to fall apart after few weeks of usage (on the mat, not improper use). The "Customer Care" is just sh*t, took them ages to reply, proposed to ship a new ball b... Ver mais
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Leia as opiniões dos outros
Ta piłka robi robotę !!!! Syn nawet ze złamanym palcem pozostaje w treningu. Cicha i w pełni imitująca prawdziwą piłkę do koszykówki. Mogę z całym sercem polecić zakup tej piłki. Nie będziecie zawiedz... Ver mais
A silent basketball is great because it makes almost no noise, so you can practice without disturbing anyone around you. It is perfect for indoor use, even in apartments or at night. You do not ha... Ver mais
My son is currently using every free minute to train with Silent Ball. The ranking system has particularly motivated him to use his mat more often and get started. Now he's working on the correct exec... Ver mais
Informações sobre a empresa
Escrito pela empresa
SilentBall™ Academy is the world’s first noise-free, at-home basketball training program designed for young athletes. We blend physical tools and digital coaching to make elite-level skill development fun and accessible. Our mission is to redefine how young athletes learn basketball dribbling skills by making top-level training possible - anytime, anywhere, without needing a court or making a sound. Our goal is to empower the next generation to build confidence, discipline, and pro-level dribbling skills from home.
Informações de contacto
K. Šakenio g. 34-2, LT-50474, Kaunas, Lituânia
- info@silentballacademy.com
- silentballacademy.com
3,6
Aceitável
124 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 62% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Do not order from this company
Do not order from this company. I regret ordering this. The website advertised "Free shipping" but I ended up paying almost £50 fees for delivery to UK. I reached out to the company to ask for help, but all I got were generic responses that didn't fix anything. It's frustrating and misleading .
17 de novembro de 2025
Opinião espontânea
Resposta da SilentBall™ Academy
Hi Susan,
Thanks for taking the time to leave a review. We investigated this thoroughly and were unable to find any order, account, or customer record matching your full name in our system. We also couldn’t locate any support inquiry corresponding to the issues described.
Additionally, for transparency, we currently do not run paid advertising or sales campaigns in the United States, which further reduces the likelihood of this review being connected to a verified purchase. Your location is United States and problem described is about UK charges.
If you did purchase our product, we’d be more than happy to help - please contact our support team with your order number and clear photos of the product you received, so we can confirm the purchase and resolve this properly (including a replacement or refund if applicable).
We stand behind our products and always resolve concerns directly with verified customers. We’ll gladly update this response once the requested details are provided.
This thing is basically useless
I honestly don't understand how this product has any good reviews. The ball feels cheap, the bounce is inconsistent, and the whole setup feels like something you would find in a bargain bin, not at this price. Within a few days it already looked worn out and the training mat is so flimsy it slides around constantly. I bought it hoping for a solid indoor training tool and ended up with a noisy, awkward toy that doesn't help with anything. I wasted my money. I can't recommend to anyone, total trash.
23 de outubro de 2025
Opinião espontânea
Resposta da SilentBall™ Academy
Hi Brandon,
Thanks for taking the time to leave a review. We investigated this thoroughly and were unable to find any order, account, or customer record matching your full name in our system. We also couldn’t locate any support inquiry corresponding to the issues described.
Additionally, for transparency, we currently do not run paid advertising or sales campaigns in the United States, which further reduces the likelihood of this review being connected to a verified purchase.
If you did purchase our product, we’d be more than happy to help - please contact our support team with your order number and clear photos of the product you received, so we can confirm the purchase and resolve this properly (including a replacement or refund if applicable).
We stand behind our products and always resolve concerns directly with verified customers. We’ll gladly update this response once the requested details are provided.
If ordering to the UK
If ordering to the UK, bear in mind FEDEX will charge you nearly £50 in customs fees! Not written anywhere on website when ordering.. so just bare this in mind when factoring in costs. Money is so tight right now, this was quite a big purchase for me. And it was already delivered, so now can’t return it. As still would owe the money.
17 de novembro de 2025
Opinião espontânea
Resposta da SilentBall™ Academy
Dear Liah,
Thank you for sharing your feedback. We’re very sorry for the frustration caused.
To clarify - shipping costs were fully covered by us. However, for orders shipped outside the EU (such as to the UK), local customs duties, taxes, or courier handling fees (e.g., FedEx charges) may still apply. These are set by local authorities and couriers, and unfortunately are not included in our product price.
We understand this can be confusing, and we are updating our website to make this information clearer for non-EU customers.
We regret that your experience did not meet expectations and appreciate your feedback as it helps us improve.
Leii București
Joc la Clubul de baschet Leii București. Am participat la mai multe campionate unde am și câștigat. Îmi place mult să joc baschet.
14 de novembro de 2025
Opinião espontânea
Silent ball Academy has an amazing product
Silent ball Academy has an amazing product that my son absolutely loves. Their customer service is excellent and very responsive. I recommend it to all basketball lovers.
14 de novembro de 2025
Opinião espontânea
SilentBall™ Academy is a great
SilentBall™ Academy is a great way to practice basketball quietly at home with fun, well-structured training and excellent support.
10 de novembro de 2025
Opinião espontânea
Funny way to improve some dribble…
Funny way to improve some dribble skills!
App is very easy and well done.
3 de novembro de 2025
Opinião espontânea
To smal carpet
10 de novembro de 2025
Opinião espontânea
Resposta da SilentBall™ Academy
Hi Rauls, thank you for your feedback! We’re sorry to hear that the training mat felt smaller than expected. Our mats are designed to be suitable even for athletes up to ~2m tall, so we’d love to better understand what didn’t feel right and make sure everything is perfect for you.
Could you please reach out to us at info@silentballacademy.lt with your order number (or send us a quick photo)? We’re here to help and will gladly sort this out for you as soon as possible.
Thank you for giving us the chance to improve your experience - we appreciate it! 🙏
Great
Great, got it today. Really great for kids to learn basketball
7 de novembro de 2025
Opinião espontânea
My verification code diesn’t work
7 de novembro de 2025
Opinião espontânea
Resposta da SilentBall™ Academy
Hi! We're truly sorry to hear you experienced an issue with your verification code. We always help every customer who has any questions or technical problems, but we haven’t received any message or email from you before this review. We would love to fix this for you as soon as possible.
Could you please share your order number or reach out to us at info@silentballacademy.com?
Once we have your details, we will make sure your verification code works and you’re fully set up.
Thank you - we’re here to help! 🙏
Excellent product and service The SilentBall is perfect for…
The SilentBall is perfect for practicing at home without noise. Great quality, fast delivery, and very professional support. Highly recommend!
28 de setembro de 2025
Opinião espontânea
Mon garçon de 6 ans vient de commencer…
Mon garçon de 6 ans vient de commencer le basket et comme l'automne et la pluie sont de retour; il voulait continuer d'apprendre à dribbler. Comme nous habitons en appartement, un ballon standard n'était pas une option en raison du bruit et des vibrations pour nous parents et surtout pour les voisins du dessous.
C'est pour ça qu'on a acheter SilentBall. Notre fils est maintenant accro; il passe beaucoup de temps à apprendre les fondamentaux en s'amusant grâce à l'appli. Les contenus sont au top et ça se voit qu'ils ont été réalisé par un joueur professionel (A.Velicka- meneur de jeu de l'équipe de Lituanie au dernier Eurobasket).
Je recommende pour petits et grands; la qualité est au rendez-vous!
27 de setembro de 2025
Opinião espontânea
Terrible service
Hit by a £50 shipping charge by FedEx for these goods which were advertised as free shipping. Now for 6 weeks they ignore every email and message requesting help.
Terrible company service.
NOT to be trusted
9 de outubro de 2025
Opinião espontânea
Resposta da SilentBall™ Academy
Dear Paulina,
Thank you for sharing your feedback. We’re very sorry for the frustration caused.
To clarify - shipping costs were fully covered by us. However, for orders shipped outside the EU (such as to the UK), local customs duties, taxes, or courier handling fees (e.g., FedEx charges) may still apply. These are set by local authorities and couriers, and unfortunately are not included in our product price.
We understand this can be confusing, and we are updating our website to make this information clearer for non-EU customers.
We regret that your experience did not meet expectations and appreciate your feedback as it helps us improve.
Excellent product, excellent service!
Excellent product which allows kids to practice their dribble in a systematic way with ever increasing degree of challenge. It really does feel as a real ball - the rebound is impressively similar - so very easy to translate the trick on the real ball. In addition, the company has an excellent service and always assisted me within hours. Recommended on all counts!
3 de outubro de 2025
Opinião espontânea
The real thing
Very Easy to start and great quality. The app is Easy to use with really good tutorials och progress bar. You need to earn more difficult training program (thats the best part so the player dont skip steps). My daughter loves it,uses it every day. The progress is seen im training and her confident.
Ps. The ball is a little more heavy that regulal ball and makes almost no sound at all.
Ball size is only 5 or 7. If you like me have a daughter that plays with a ball 6, i recomend to take ball 7. This way she learn how to controll a bigger ball so it will be more confortable tp use size 6 later and more easy to handled
13 de setembro de 2025
Opinião espontânea
Unexpected taxes
I received letters from FedEx about paying £44.88 in taxes which was not expected. Can someone from Silent Ball please help me?
3 de setembro de 2025
Opinião espontânea
Resposta da SilentBall™ Academy
Dear Mary,
Thank you for sharing your feedback. We’re very sorry for the frustration caused.
To clarify - shipping costs were fully covered by us. However, for orders shipped outside the EU (such as to the UK), local customs duties, taxes, or courier handling fees (e.g., FedEx charges) may still apply. These are set by local authorities and couriers, and unfortunately are not included in our product price.
We understand this can be confusing, and we are updating our website to make this information clearer for non-EU customers.
We regret that your experience did not meet expectations and appreciate your feedback as it helps us improve.
Great training
I bought this for my son and he has really enjoyed the training. The ball and mat are good quaility, he has used the ball everyday for 6 weeks and no sign of wear yet. I have seen clear improvement in his skills too. There are lots of drills on the app which are easy to follow. Silentball has helped keep him busy over the summer holidays.
The customer service has been great too, very responsive. I would totally recommend.
28 de agosto de 2025
Opinião espontânea
The best dribbling program I have ever…
The best dribbling program I have ever tried perfect for young athletes. I have nothing bad to say.
It was a birthday gift and I have been stuck to it the past 4 hours.
29 de julho de 2025
Opinião espontânea
Really helped my ball handling!
Really helped my ball handling!
SilentBall™ Academy has been a game changer for me. I have been training from home and noticed a big improvement in my control and confidence. Super handy and quiet. (There is still sound though but not noisy at all) Perfect for a busy mom like me. Love it!
26 de junho de 2025
Opinião espontânea
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